C3350i and light blue stripes

[fatduke]

Hi everyone,

just recall a 1 year life C3350i with light blue stripes when scans from ADF glass or ADF.

HD formatted, new setup from the beginning, setup correct date and time but no luck.

I hope is not CIS either MB.

Light blue stripes again only in scanning.

Maybe a firmware update (FW NEEDED) could help?

Any suggests?

TY

[allan]

Re: C3350i and light blue stripes

Scan sample please

[tsbservice]

Re: C3350i and light blue stripes

Scan sample please

Yeah...also clean the optics - CCD, mirrors, reseat board connection in scanner etc.

[fatduke]

Re: C3350i and light blue stripes

Scan sample please

Here you are, the copy sample with blue lines all over the paper sheet.

TY

[blackcat4866]

Re: C3350i and light blue stripes

Yup, those are the "Lines Of Shame". Initializing a machine can create this situation.

In most cases running through the electronic portion of the machine setup will recover. =^..^=

[Phil B.]

Re: C3350i and light blue stripes

Here you are, the copy sample with blue lines all over the paper sheet.

TY

you really need to UPLOAD PDF's of any examples jpg's are shit to look at

[Phil B.]

Re: C3350i and light blue stripes

Yup, those are the "Lines Of Shame". Initializing a machine can create this situation.

In most cases running through the electronic portion of the machine setup will recover. =^..^=

wonder who does his NEW machine setups.. this is a known problem when skipping steps in the setup process.

Good catch BC.. his samples are too small for me to view.

USERS really need to scan in PDF format and upload to CTN

[Synaux]

Re: C3350i and light blue stripes

Scan sample please

Always on point, Steve!
Talking Animals - Allan! Allan! Allan! - YouTube

[Synaux]

Re: C3350i and light blue stripes

wonder who does his NEW machine setups.. this is a known problem when skipping steps in the setup process.

Good catch BC.. his samples are too small for me to view.

USERS really need to scan in PDF format and upload to CTN

What do you mean by USERS?

[Boltaction]

Re: C3350i and light blue stripes

wonder who does his NEW machine setups.. this is a known problem when skipping steps in the setup process.

Good catch BC.. his samples are too small for me to view.

USERS really need to scan in PDF format and upload to CTN

"just recall a 1 year life C3350i with light blue stripes when scans from ADF glass or ADF."

I take that as the machine was installed a year ago and then the problem started which would mean it has nothing to do with incorrect setup.

[fatduke]

Re: C3350i and light blue stripes

"just recall a 1 year life C3350i with light blue stripes when scans from ADF glass or ADF."

I take that as the machine was installed a year ago and then the problem started which would mean it has nothing to do with incorrect setup.

I had a similar trouble with another machine with same blue lines months ago.

Called my dealer, gone trough KM Tech Service and was a CIS problem, fixed by them.

This is why I don't believe in INFAMOUS STRIPES OF SHAME, setup and so on (nothing personal).

That's it

Cheers

[Boltaction]

Re: C3350i and light blue stripes

I had a similar trouble with another machine with same blue lines months ago.

Called my dealer, gone trough KM Tech Service and was a CIS problem, fixed by them.

This is why I don't believe in INFAMOUS STRIPES OF SHAME, setup and so on (nothing personal).

That's it

Cheers

I've never personally dealt with "lines of shame" but I've heard the stories. I have definitely had CIS boards cause this problem for sure, though.

Sometimes it seems simple enough to just blame it on tech or operator error but that doesn't bring anything useful to the table.

[tsbservice]

Re: C3350i and light blue stripes

Scan/Copy two sided docs from DF. If first side has lines but second NOT and as you said it has lines also when using original glass then all leeds to CIS module.
Second side of two sided originals is read from DF own CIS assy so that side being also bad is very unlikely...

[Boltaction]

Re: C3350i and light blue stripes

Scan/Copy two sided docs from DF. If first side has lines but second NOT and as you said it has lines also when using original glass then all leeds to CIS module.
Second side of two sided originals is read from DF own CIS assy so that side being also bad is very unlikely...

I did not realize the c3350i had a dual scan ADF that is an awesome added feature for a smaller machine

[BillyCarpenter]

Re: C3350i and light blue stripes

If you're not have the same problem when making a copy, I think you can eliminate anything in the optics as being the cause.