c654 Firmware

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  • Synaux
    Service Manager

    Site Contributor
    1,000+ Posts
    • Mar 2012
    • 1224

    c654 Firmware

    Not the infamous question you might be expecting.
    I just want to know what the latest version is. I currently possess:

    C754_Series_A2X00Y0-F000-GBN-M0
    C654_C754_A2X00Y0-F000-G00-72
    C654_C754_A2X0010-B100-G00-02_1st_OCR
    A2X00Y0-C000-G00-00_1st_Movie

    Is this the latest in the States and if not, is there a newer version that has crucial updates that I need to beg someone to get for me?

    (It has been about 5 years since I lost my KM Confidential privileges...I really miss being able to jump to get bulletin supplementary material and FW not to mention the dreaded ioption codes.)

    Thanks!
  • femaster
    Service Manager

    1,000+ Posts
    • May 2011
    • 1417

    #2
    Re: c654 Firmware

    Originally posted by Synaux
    Not the infamous question you might be expecting.
    I just want to know what the latest version is. I currently possess:

    C754_Series_A2X00Y0-F000-GBN-M0
    C654_C754_A2X00Y0-F000-G00-72
    C654_C754_A2X0010-B100-G00-02_1st_OCR
    A2X00Y0-C000-G00-00_1st_Movie

    Is this the latest in the States and if not, is there a newer version that has crucial updates that I need to beg someone to get for me?
    (It has been about 5 years since I lost my KM Confidential privileges...I really miss being able to jump to get bulletin supplementary material and FW not to mention the dreaded ioption codes.)
    Thanks!
    Well, the GBN-M0 is a special firmware, and there has been a number of versions released since that one, but I guess it depends on what you need it to do. Special firmware is only supposed to be used if it corrects a problem you are having, and there are various different versions because of that.

    - Special firmware versions newer than what you have, in order of release: GDL-M0, GN1-M0, GBT-M0, GXN-M0, GBU-M0, and GBZ-M0
    - Base firmware you have is the newest, G00-72
    - OCR firmware is the newest, G00-02_1st_OCR
    - Movie firmware is the newest, G00-00_1st_Movie
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

    Comment

    • Synaux
      Service Manager

      Site Contributor
      1,000+ Posts
      • Mar 2012
      • 1224

      #3
      Re: c654 Firmware

      Originally posted by femaster
      Well, the GBN-M0 is a special firmware, and there has been a number of versions released since that one, but I guess it depends on what you need it to do. Special firmware is only supposed to be used if it corrects a problem you are having, and there are various different versions because of that.

      - Special firmware versions newer than what you have, in order of release: GDL-M0, GN1-M0, GBT-M0, GXN-M0, GBU-M0, and GBZ-M0
      - Base firmware you have is the newest, G00-72
      - OCR firmware is the newest, G00-02_1st_OCR
      - Movie firmware is the newest, G00-00_1st_Movie
      You put some work into this post. Thank you!

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7931

        #4
        Re: c654 Firmware

        Originally posted by Synaux
        Not the infamous question you might be expecting.
        I just want to know what the latest version is. I currently possess:

        C754_Series_A2X00Y0-F000-GBN-M0
        C654_C754_A2X00Y0-F000-G00-72
        C654_C754_A2X0010-B100-G00-02_1st_OCR
        A2X00Y0-C000-G00-00_1st_Movie

        Is this the latest in the States and if not, is there a newer version that has crucial updates that I need to beg someone to get for me?

        (It has been about 5 years since I lost my KM Confidential privileges...I really miss being able to jump to get bulletin supplementary material and FW not to mention the dreaded ioption codes.)

        Thanks!
        Here the latest firmware bulletin.

        C754 C654 FW Read Me GF7-72.pdf

        You also have the 'version up' firmware that gives your non 'e' model the same spec as the 'e' models.

        https://mega.nz/file/wY0RGSYZ#OB8zi2...qK1qeS21Jp3Nso
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • Synaux
          Service Manager

          Site Contributor
          1,000+ Posts
          • Mar 2012
          • 1224

          #5
          Re: c654 Firmware

          Originally posted by copier tech
          Here the latest firmware bulletin.

          [ATTACH]46655[/ATTACH]

          You also have the 'version up' firmware that gives your non 'e' model the same spec as the 'e' models.

          https://mega.nz/file/wY0RGSYZ#OB8zi2...qK1qeS21Jp3Nso
          Hey thanks!!

          I will make use of this tomorrow, just to be clear this is basically a version up and the latest FW?

          I ask because because the file names are different (to be expected) and it appears to be missing the "1st movie data" which I am assuming I would install first?

          Thanks again, everyone.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7931

            #6
            Re: c654 Firmware

            Originally posted by Synaux
            Hey thanks!!

            I will make use of this tomorrow, just to be clear this is basically a version up and the latest FW?

            I ask because because the file names are different (to be expected) and it appears to be missing the "1st movie data" which I am assuming I would install first?

            Thanks again, everyone.

            Main firmware, movie animation firmware & the 'version up' are 3 totally different files & you don't necessarily need all 3.

            Most of the time you would simply routinely update the main firmware.

            If you had to format or replace the HDD you would need to install the movie animation firmware as this resides on the HDD.

            Now the version up firmware you would only need should you find you had limitations with your non e model, most customers need this if they want to scan using gmail or O365 etc.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • Synaux
              Service Manager

              Site Contributor
              1,000+ Posts
              • Mar 2012
              • 1224

              #7
              Re: c654 Firmware

              Originally posted by copier tech
              Main firmware, movie animation firmware & the 'version up' are 3 totally different files & you don't necessarily need all 3.

              Most of the time you would simply routinely update the main firmware.

              If you had to format or replace the HDD you would need to install the movie animation firmware as this resides on the HDD.

              Now the version up firmware you would only need should you find you had limitations with your non e model, most customers need this if they want to scan using gmail or O365 etc.
              This is all what I suspected, but having someone verify all that is nice.

              Comment

              • Synaux
                Service Manager

                Site Contributor
                1,000+ Posts
                • Mar 2012
                • 1224

                #8
                CAUSE: In most cases, the message is not related to the USB memory device itself. The message
                normally indicates that the firmware on the USB memory stick is not applicable to the model to which the firmware update is being performed.
                SOLUTION: Check if the firmware on the USB memory is the correct version and type for the model. If
                not, download the right firmware onto the USB memory and retry the firmware update. If the same
                message is displayed again, try another USB memory device that is known to work.
                Version Up Firmware Technical Information Rev4.pdf

                Comment

                • Synaux
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Mar 2012
                  • 1224

                  #9
                  Re: c654 Firmware

                  Update: It showed c156 again so was able to boot it up. Now it has p6-9, p-21 tray 4 is missing, copy will not function tried a platten scan produced a clunk and a c6103 (everything seems to be mechanically intact). So it is ded.

                  Pulled the power cord.

                  Comment

                  • Zesti
                    Trusted Tech

                    250+ Posts
                    • Jun 2009
                    • 308

                    #10
                    Re: c654 Firmware

                    Why were you upgrading???????

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: c654 Firmware

                      Originally posted by Zesti
                      Why were you upgrading???????
                      Have you read this...


                      Originally posted by copier tech
                      Here the latest firmware bulletin.

                      [ATTACH]46655[/ATTACH]

                      You also have the 'version up' firmware that gives your non 'e' model the same spec as the 'e' models.

                      https://mega.nz/file/wY0RGSYZ#OB8zi2...qK1qeS21Jp3Nso
                      ...and this?

                      Originally posted by copier tech
                      Main firmware, movie animation firmware & the 'version up' are 3 totally different files & you don't necessarily need all 3.

                      Most of the time you would simply routinely update the main firmware.

                      If you had to format or replace the HDD you would need to install the movie animation firmware as this resides on the HDD.

                      Now the version up firmware you would only need should you find you had limitations with your non e model, most customers need this if they want to scan using gmail or O365 etc.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5463

                        #12
                        Re: c654 Firmware

                        That version up thing was a mess. Screwed up more machines than it "fixed"

                        It was easy to upgrade the machines themselves than make that crap work.
                        Besides the model is way discontinued and needs an upgrade instead.

                        I hope you were not randomly just flashing FW because it's the latest, that's special FW and should not be arbitrarily touched.
                        Even if they use Gmail or O365 there are relay servers to use instead of bricking the copier.

                        I'm very sorry you are going through this, it's a konica abortion trying to make a Chevy a caddilac.
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7931

                          #13
                          Re: c654 Firmware

                          Originally posted by Synthohol
                          That version up thing was a mess. Screwed up more machines than it "fixed"

                          It was easy to upgrade the machines themselves than make that crap work.
                          Besides the model is way discontinued and needs an upgrade instead.

                          I hope you were not randomly just flashing FW because it's the latest, that's special FW and should not be arbitrarily touched.
                          Even if they use Gmail or O365 there are relay servers to use instead of bricking the copier.

                          I'm very sorry you are going through this, it's a konica abortion trying to make a Chevy a caddilac.

                          I've used this version up firmware numerous times without any issue.

                          I think if you don't follow the procedure correctly you can have problems.
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • Synaux
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Mar 2012
                            • 1224

                            #14
                            Re: c654 Firmware

                            Still requesting "VerDown_Tool A2X0DWN-F000-G00-00.exe" I have confirmed that without this software, downgrading is almost certain doom.
                            I even contributed (long overdo, but that finally happened).

                            I talked to one of my distributors that has access to KM Confidential. He claimed that the x54 series were not even in the firmware list online! (The x54es were though.) wtf?!
                            I reiterate:
                            WTF!?

                            He actually cut me off mid-sentence when I mentioned the version up firmware and told me not to bother. I was like "about...that...I may have already tried..." and moment of silence ensued.

                            He said it can be done, then rambled about starting with the initial release base FW then work your way up to the version up. This made no sense to me, but he has far more experience that I probably ever will.

                            Originally posted by Synthohol
                            That version up thing was a mess. Screwed up more machines than it "fixed"

                            It was easy to upgrade the machines themselves than make that crap work.
                            Besides the model is way discontinued and needs an upgrade instead.

                            I hope you were not randomly just flashing FW because it's the latest, that's special FW and should not be arbitrarily touched.
                            Even if they use Gmail or O365 there are relay servers to use instead of bricking the copier.

                            I'm very sorry you are going through this, it's a konica abortion trying to make a Chevy a caddilac.
                            Thanks, that makes me feel a little better and I had a few reasons for doing all this.


                            Originally posted by copier tech

                            I've used this version up firmware numerous times without any issue.

                            I think if you don't follow the procedure correctly you can have problems.
                            This is pretty simple stuff...not really sure what I could have done wrong--any suggestions?

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7931

                              #15
                              Re: c654 Firmware

                              Originally posted by Synaux
                              Still requesting "VerDown_Tool A2X0DWN-F000-G00-00.exe" I have confirmed that without this software, downgrading is almost certain doom.
                              I even contributed (long overdo, but that finally happened).

                              I talked to one of my distributors that has access to KM Confidential. He claimed that the x54 series were not even in the firmware list online! (The x54es were though.) wtf?!
                              I reiterate:
                              WTF!?

                              He actually cut me off mid-sentence when I mentioned the version up firmware and told me not to bother. I was like "about...that...I may have already tried..." and moment of silence ensued.

                              He said it can be done, then rambled about starting with the initial release base FW then work your way up to the version up. This made no sense to me, but he has far more experience that I probably ever will.


                              Thanks, that makes me feel a little better and I had a few reasons for doing all this.



                              This is pretty simple stuff...not really sure what I could have done wrong--any suggestions?
                              Sometimes if the HDD is on the way out you get weird issues after updating the firmware.

                              What state in the machine on now?

                              Try simply putting the latest regular C654 firmware on.
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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