Konica Minolta C654e Printing and copying issue

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  • musthafavi
    Technician

    50+ Posts
    • Aug 2017
    • 76

    [Misc] Konica Minolta C654e Printing and copying issue

    Printing quality is not good and copy also, There is no error message (there is no error code)

    please see the attached photos
    Attached Files
  • mayorg
    Technician

    50+ Posts
    • Feb 2015
    • 53

    #2
    Re: Konica Minolta C654e Printing and copying issue

    Change the side door charger

    Sent from my SM-G960U using Tapatalk

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698

      #3
      Re: Konica Minolta C654e Printing and copying issue

      You might also have a broken second transfer roller mount. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • blazebusiness
        SanDiegoCopierRepair.com

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 1246

        #4
        Re: Konica Minolta C654e Printing and copying issue

        Originally posted by blackcat4866
        You might also have a broken second transfer roller mount. =^..^=
        Agreed ......got to be a transfer issue. Any C2151 codes in service mode error history? Did you check that assembly? Pressure looks like it is not being not evenly applied. Something is not moving properly. Pressure is applied by the 2nd transfer pressure motor (M3) .
        Almost certainly 2nd transfer issue but I guess even the ITB unit itself in theory could also cause this. Let us know what the fix is.............
        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

        Comment

        • femaster
          Service Manager

          1,000+ Posts
          • May 2011
          • 1417

          #5
          Re: Konica Minolta C654e Printing and copying issue

          That definitely looks like a transfer problem. I agree with others in that it really looks like something is wrong with 2nd transfer. If there was a problem with the ITB causing that much image missing, you should see the "oil can" in service mode and probably have some P-Codes associated with incorrect readings from the density sensors under the belt.
          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

          Comment

          • greglogston
            Technician
            • Jul 2018
            • 34

            #6
            Re: Konica Minolta C654e Printing and copying issue

            I'd bet one side of your transfer roller is broken.

            Comment

            • tulintron
              Senior Tech

              Site Contributor
              500+ Posts
              • Jul 2014
              • 651

              #7
              Re: Konica Minolta C654e Printing and copying issue

              There is a black plastic piece on the left side, where the transfer belt is attached.
              Without it, the 2nd transfer unit does not close properly and defects like this can occur.
              I know this is commonplace, but it can help.



              As friend Phil B says: "The Dentist"
              https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

              Comment

              • musthafavi
                Technician

                50+ Posts
                • Aug 2017
                • 76

                #8
                Re: Konica Minolta C654e Printing and copying issue

                Originally posted by blackcat4866
                You might also have a broken second transfer roller mount. =^..^=
                Thanks

                Yes your are right, there was problem with second transfer roller unit

                Second Transfer roller unit has been fixed properly and now its working fine

                Comment

                • musthafavi
                  Technician

                  50+ Posts
                  • Aug 2017
                  • 76

                  #9
                  Re: Konica Minolta C654e Printing and copying issue

                  Originally posted by tulintron
                  There is a black plastic piece on the left side, where the transfer belt is attached.
                  Without it, the 2nd transfer unit does not close properly and defects like this can occur.
                  I know this is commonplace, but it can help.



                  As friend Phil B says: "The Dentist"

                  Right side plastic piece was broken, i fix it and now its working fine

                  Thanks

                  Comment

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