i series reset tools

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  • jwai
    Trusted Tech

    250+ Posts
    • May 2018
    • 497
    #1

    i series reset tools

    Hi everybody

    I wanna ask KM provide reset tools for i series?

    Best regards,
    Tags: provide, reset, series, tools
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635
      #2
      Re: i series reset tools

      Are you solving specific problem or just in case?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • jwai
          Trusted Tech

          250+ Posts
          • May 2018
          • 497
          #3
          Re: i series reset tools

          Originally posted by tsbservice
          Are you solving specific problem or just in case?
          HI tsbservice,

          One C250i has issue that boot up only 25%, later on I will take CPUB and SSDB for testing.
          I consider when CPUB is not relative with this case, I can initialize it with this tools like the procedure on previous 4e series.

            Comment

            • Bix
              Service Manager

              1,000+ Posts
              • Apr 2018
              • 1421
              #4
              Re: i series reset tools

              Change the STRB and update the firmware to G00- B6

                Comment

                • jwai
                  Trusted Tech

                  250+ Posts
                  • May 2018
                  • 497
                  #5
                  Re: i series reset tools

                  Thank you Bix.

                  Since I tried the following :
                  - Enter the tech Rep mode by reset key + main SW on
                  - Enter the load FW mode by stop key + main SW ON

                  They all display 25% boot up screen with black dot only, so I'm not sure the condition of CPUB is ok or not.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7934
                      #6
                      Re: i series reset tools

                      Originally posted by jwai
                      Thank you Bix.

                      Since I tried the following :
                      - Enter the tech Rep mode by reset key + main SW on
                      - Enter the load FW mode by stop key + main SW ON

                      They all display 25% boot up screen with black dot only, so I'm not sure the condition of CPUB is ok or not.
                      With the iseries you use the small button behind the control panel to load firmware.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

                        Comment

                        • Woxner
                          Senior Tech

                          500+ Posts
                          • Jul 2011
                          • 810
                          #7
                          Re: i series reset tools

                          one way to test storage board is to remove it and see if it will load firmware. it wont load controller though

                            Comment

                            • Woxner
                              Senior Tech

                              500+ Posts
                              • Jul 2011
                              • 810
                              #8
                              Re: i series reset tools

                              and the 8 series reset tool is used for i series as well

                                Comment

                                • jwai
                                  Trusted Tech

                                  250+ Posts
                                  • May 2018
                                  • 497
                                  #9
                                  Re: i series reset tools

                                  Originally posted by copier tech
                                  With the iseries you use the small button behind the control panel to load firmware.

                                  Yup, I really use this way attempt to load the B6 firmware.
                                  However, it stay on 25% boot up screen with up left corner dot only.

                                    Comment

                                    • jwai
                                      Trusted Tech

                                      250+ Posts
                                      • May 2018
                                      • 497
                                      #10
                                      Re: i series reset tools

                                      Originally posted by Woxner
                                      and the 8 series reset tool is used for i series as well
                                      I don't have this tool

                                        Comment

                                        • jwai
                                          Trusted Tech

                                          250+ Posts
                                          • May 2018
                                          • 497
                                          #11
                                          Re: i series reset tools

                                          Originally posted by Woxner
                                          one way to test storage board is to remove it and see if it will load firmware. it wont load controller though
                                          Thank you your advise, I tried this day however it stay same. ( 25% boot up screen with black dot )

                                            Comment

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