Upside down on duplex

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • positiveg
    Trusted Tech

    250+ Posts
    • Jun 2018
    • 299

    Upside down on duplex

    C454e
    No matter what settings we change now we get the second size for regular prints or booklets coming out upside down
    Whether we choose long edge or short edge still the same isse.
    It never used to happen now it's just happening
    Any assistance?
    thanks
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22698

    #2
    Re: Upside down on duplex

    I'm going to guess that somebody changed the default along the way. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • positiveg
      Trusted Tech

      250+ Posts
      • Jun 2018
      • 299

      #3
      Re: Upside down on duplex

      Originally posted by blackcat4866
      I'm going to guess that somebody changed the default along the way. =^..^=
      But how though?

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 27442

        #4
        Re: Upside down on duplex

        To use the booklet setting document must be created as single pages.
        The booklet setting will arrange them in the correct order.

        If you create it as a booklet the booklet setting will screw it it up.

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5458

          #5
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Upside down on duplex

            be nice if you posted settings for this problem... driver and machine settings

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 14752

              #7
              Re: Upside down on duplex

              Originally posted by bsm2
              To use the booklet setting document must be created as single pages.
              The booklet setting will arrange them in the correct order.

              If you create it as a booklet the booklet setting will screw it it up.
              I'm gonna second this.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

              Comment

              • qbert69
                Service Manager

                1,000+ Posts
                • Mar 2013
                • 1152

                #8
                Re: Upside down on duplex

                ALWAYS LET THE MACHINE/DRIVER COMBO PAGINATE FOR YOU!!! You CANNOT design a double page spread and expect it to work correctly!!![emoji57]

                Sent from my SM-N950U1 using Tapatalk
                REACH FOR THE STARS!!!
                Konica Minolta Planetariums!
                https://www.konicaminolta.com/planet...gma/index.html

                Comment

                • positiveg
                  Trusted Tech

                  250+ Posts
                  • Jun 2018
                  • 299

                  #9
                  Re: Upside down on duplex

                  Ok I'm printing a simple two page document from PDF.
                  when it flips it comes out upside down,
                  If i choose flip on long side or flip on short side from the PDF print dialog box it still comes out the same way.
                  Same thing happen if we're funning a booklet, (even single pages, as we usually have them single pages then use the booklet setting options and when it flips you'll have like back inside on the front inside and stuff like that.

                  On the C75 using the Fiery we know if we're printing from PDF we choose top bottom, and top top if we're printing from Word, Publisher, InDesign etc.

                  Comment

                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
                    VIP Subscriber
                    10,000+ Posts
                    • Aug 2020
                    • 14752

                    #10
                    Re: Upside down on duplex

                    Originally posted by positiveg
                    Ok I'm printing a simple two page document from PDF.
                    when it flips it comes out upside down,
                    If i choose flip on long side or flip on short side from the PDF print dialog box it still comes out the same way.
                    Same thing happen if we're funning a booklet, (even single pages, as we usually have them single pages then use the booklet setting options and when it flips you'll have like back inside on the front inside and stuff like that.

                    On the C75 using the Fiery we know if we're printing from PDF we choose top bottom, and top top if we're printing from Word, Publisher, InDesign etc.

                    Is the driver or the machine controlling the process?
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • positiveg
                      Trusted Tech

                      250+ Posts
                      • Jun 2018
                      • 299

                      #11
                      Re: Upside down on duplex

                      Originally posted by BillyCarpenter
                      Is the driver or the machine controlling the process?
                      yes it is

                      Comment

                      • bsm2
                        IT Manager

                        25,000+ Posts
                        • Feb 2008
                        • 27442

                        #12
                        Re: Upside down on duplex

                        Load the pcl6 driver make the setting change in the properties page Not in the PDF dialog box

                        If it still screwed up print pages as PDF and save than print them using the printer dialog box

                        Comment

                        • positiveg
                          Trusted Tech

                          250+ Posts
                          • Jun 2018
                          • 299

                          #13
                          Re: Upside down on duplex

                          Originally posted by bsm2
                          Load the pcl6 driver make the setting change in the properties page Not in the PDF dialog box

                          If it still screwed up print pages as PDF and save than print them using the printer dialog box
                          thanks yeah I'll try the PCL 6 version
                          Because now I'm thinking of it I think it started happening after we did some reinstalls after we had a power outage and our servers routers everything got messed up.
                          So I'll give that a shot and let you guys know thanks much.

                          Comment

                          • rrrohan
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Sep 2011
                            • 1971

                            #14
                            Re: Upside down on duplex

                            lots of customers try to set booklet setting both in driver then in adobe as well and wonder why it comes out wacky

                            Comment

                            • positiveg
                              Trusted Tech

                              250+ Posts
                              • Jun 2018
                              • 299

                              #15
                              Re: Upside down on duplex

                              Originally posted by rrrohan
                              lots of customers try to set booklet setting both in driver then in adobe as well and wonder why it comes out wacky
                              I've only really only done it one way from Adobe cause we are aware when yiu do so from inside the pro Tet you get2 up or so on a page and still folded.
                              As someone pointed out that we might need to change the driver that's installed to get this weking good again.


                              Sent from my SM-G955F using Tapatalk

                              Comment

                              Working...