Upside down on duplex

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  • korthr5
    Technician
    • Feb 2016
    • 39
    #16
    Re: Upside down on duplex

    Hello

    The problem is the option Short Edge or Long Edge.

    You need to choose the rigth one.

    Regards

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5459
        #17
        Re: Upside down on duplex

        Originally posted by korthr5
        Hello

        The problem is the option Short Edge or Long Edge.

        You need to choose the rigth one.

        Regards
        Please read the posts in the thread before answering.
        Whatever

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5737
            #18
            Re: Upside down on duplex

            LOL, I guess it was tl;dr!!
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5459
                #19
                Re: Upside down on duplex

                Originally posted by Synthohol
                LOL, I guess it was tl;dr!!

                TLDR (or TL;DR
                Whatever

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5737
                    #20
                    Re: Upside down on duplex



                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                      Comment

                      • mearmi
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Oct 2010
                        • 346
                        #21
                        Re: Upside down on duplex

                        Originally posted by positiveg
                        thanks yeah I'll try the PCL 6 version
                        Because now I'm thinking of it I think it started happening after we did some reinstalls after we had a power outage and our servers routers everything got messed up.
                        So I'll give that a shot and let you guys know thanks much.

                        Had this issue with one of my client. Downgrade the Acrobat Reader and Try.

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5459
                            #22
                            Re: Upside down on duplex

                            Do you have more than 1 PC printing to it and all doing the same?
                            So you are using a print server?

                            Set the driver up p2p between 1 PC and the printer and check if that works.
                            Last edited by allan; 10-20-2020, 10:20 AM.
                            Whatever

                              Comment

                              • byronf
                                Senior Member

                                100+ Posts
                                • Sep 2017
                                • 109
                                #23
                                Re: Upside down on duplex

                                Hi Guys,

                                In the driver layout tab change binding position from auto to left bind and let us know.

                                Screenshot_20201020-204009.jpg

                                  Comment

                                  • positiveg
                                    Trusted Tech

                                    250+ Posts
                                    • Jun 2018
                                    • 299
                                    #24
                                    Re: Upside down on duplex

                                    Originally posted by mearmi
                                    Had this issue with one of my client. Downgrade the Acrobat Reader and Try.
                                    All things to try.
                                    Will let yoy guys know.

                                    Sent from my SM-G955F using Tapatalk

                                      Comment

                                      • positiveg
                                        Trusted Tech

                                        250+ Posts
                                        • Jun 2018
                                        • 299
                                        #25
                                        Re: Upside down on duplex

                                        Originally posted by allan
                                        Do you have more than 1 PC printing to it and all doing the same?
                                        So you are using a print server?

                                        Set the driver up p2p between 1 PC and the printer and check if that works.
                                        More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
                                        Dint know if that matters.

                                        Sent from my SM-G955F using Tapatalk

                                          Comment

                                          • allan
                                            RTFM!!

                                            5,000+ Posts
                                            • Apr 2010
                                            • 5459
                                            #26
                                            Re: Upside down on duplex

                                            Originally posted by positiveg
                                            More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
                                            Dint know if that matters.

                                            Sent from my SM-G955F using Tapatalk
                                            554 is correct for the range. Same driver.
                                            Whatever

                                              Comment

                                              • blackcat4866
                                                Master Of The Obvious

                                                Site Contributor
                                                10,000+ Posts
                                                • Jul 2007
                                                • 22932
                                                #27
                                                Re: Upside down on duplex

                                                Originally posted by positiveg
                                                More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
                                                Dint know if that matters.

                                                Sent from my SM-G955F using Tapatalk
                                                It only matters if you're trying to use Private Print or Job Accounting. The encryption password for each of the models is different. Otherwise it should work. =^..^=
                                                If you'd like a serious answer to your request:
                                                1) demonstrate that you've read the manual
                                                2) demonstrate that you made some attempt to fix it.
                                                3) if you're going to ask about jams include the jam code.
                                                4) if you're going to ask about an error code include the error code.
                                                5) You are the person onsite. Only you can make observations.

                                                blackcat: Master Of The Obvious =^..^=

                                                  Comment

                                                  • nassor
                                                    Technician
                                                    • Sep 2017
                                                    • 30
                                                    #28
                                                    Re: Upside down on duplex

                                                    Try to print from Microsoft word documents, if it will be OK uninstall your adobe program than install new one
                                                    Good luck

                                                      Comment

                                                      • positiveg
                                                        Trusted Tech

                                                        250+ Posts
                                                        • Jun 2018
                                                        • 299
                                                        #29
                                                        Re: Upside down on duplex

                                                        Originally posted by nassor
                                                        Try to print from Microsoft word documents, if it will be OK uninstall your adobe program than install new one
                                                        Good luck
                                                        Yep even from Word. I think we kind of figured it out. Might be the settings of paper in the tray.
                                                        Whether it's SEF, or LEF
                                                        And that was no matter how we changed it but last evening I tried it and it worked out from Adobe



                                                        Sent from my SM-G955F using Tapatalk

                                                          Comment

                                                          • emujo2
                                                            Service Manager

                                                            1,000+ Posts
                                                            • Mar 2017
                                                            • 1580
                                                            #30
                                                            Re: Upside down on duplex

                                                            Any chance you have "letterhead" selected for any of the trays?

                                                              Comment

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