Bizhub c364e gradually blur out

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  • KM7155
    Trusted Tech
    • Aug 2008
    • 145
    #1

    Bizhub c364e gradually blur out

    Hi Guys,
    any solution for c364e after printed 6/7 pages, it will become blur for the rest of the print job?
    sample as attached. already change dr512k, dv512k, transfer belt unit, problem still the same.

    thanks in advance.
    Attached Files
    Tags: blur, c364e, change, dr512k, dv512k
    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1417
      #2
      Re: Bizhub c364e gradually blur out

      You'll need different pictures, the attached ones are so small can't make out anything in them.
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463
          #3
          Re: Bizhub c364e gradually blur out

          can you try running multiple halftone test pats in service mode?
          then post a full size crappy one, its easier to identify componant issues.
          thanks.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

            Comment

            • KM7155
              Trusted Tech
              • Aug 2008
              • 145
              #4
              Re: Bizhub c364e gradually blur out

              Originally posted by femaster
              You'll need different pictures, the attached ones are so small can't make out anything in them.
              sorry, is P&C, thats why cant snap the whole page. will supply the picture again

                Comment

                • KM7155
                  Trusted Tech
                  • Aug 2008
                  • 145
                  #5
                  Re: Bizhub c364e gradually blur out

                  Originally posted by Synthohol
                  can you try running multiple halftone test pats in service mode?
                  then post a full size crappy one, its easier to identify componant issues.
                  thanks.
                  sure will do, will post the image again, thanks

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5463
                      #6
                      Re: Bizhub c364e gradually blur out

                      have you cleaned off the laser glass with the wand?
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22703
                          #7
                          Re: Bizhub c364e gradually blur out

                          I'm thinking about the developer agitation clutch. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635
                              #8
                              Re: Bizhub c364e gradually blur out

                              Agree with BC check K developer unit drive solenoid. It's behind PWB box and few pieces of electrical tape may be enough to keep it working until replaced(or forever).
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • KM7155
                                  Trusted Tech
                                  • Aug 2008
                                  • 145
                                  #9
                                  Re: Bizhub c364e gradually blur out

                                  Originally posted by Synthohol
                                  have you cleaned off the laser glass with the wand?
                                  yes, done that.
                                  this problem happen after i have change the dr512k,dv512k and take out the ITB to service.
                                  before service, everything is just fine.

                                    Comment

                                    • KM7155
                                      Trusted Tech
                                      • Aug 2008
                                      • 145
                                      #10
                                      Re: Bizhub c364e gradually blur out

                                      Originally posted by tsbservice
                                      Agree with BC check K developer unit drive solenoid. It's behind PWB box and few pieces of electrical tape may be enough to keep it working until replaced(or forever).
                                      Hi, u mean the drive clutch? what is PWB box? is it the waste toner box? refer to the picture, is it the clutch u mentioned.
                                      thanks for the idea.
                                      Attached Files

                                        Comment

                                        • tsbservice
                                          Field tech

                                          Site Contributor
                                          5,000+ Posts
                                          • May 2007
                                          • 7635
                                          #11
                                          Re: Bizhub c364e gradually blur out

                                          Originally posted by KM7155
                                          Hi, u mean the drive clutch? what is PWB box? is it the waste toner box? refer to the picture, is it the clutch u mentioned.
                                          thanks for the idea.
                                          It isn't clutch it's solenoid. SD4 on that picture.
                                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                            Comment

                                            • blackcat4866
                                              Master Of The Obvious

                                              Site Contributor
                                              10,000+ Posts
                                              • Jul 2007
                                              • 22703
                                              #12
                                              Re: Bizhub c364e gradually blur out

                                              Thanks for the correction, tsb. It is the developing solenoid SD4 as seen in your illustration. And the PWB box that they are referring to is the metal cage containing the circuit boards on the rear of the machine. If you not very confident you should get a professional to do it. =^..^=
                                              If you'd like a serious answer to your request:
                                              1) demonstrate that you've read the manual
                                              2) demonstrate that you made some attempt to fix it.
                                              3) if you're going to ask about jams include the jam code.
                                              4) if you're going to ask about an error code include the error code.
                                              5) You are the person onsite. Only you can make observations.

                                              blackcat: Master Of The Obvious =^..^=

                                                Comment

                                                • KM7155
                                                  Trusted Tech
                                                  • Aug 2008
                                                  • 145
                                                  #13
                                                  Re: Bizhub c364e gradually blur out

                                                  thanks guys for the advise, @BC, i can do it.
                                                  will post the outcome once i have done it.

                                                    Comment

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