[Misc] Konica Bizhub C308 missed serviceman password

[artfer]

Have a Konica Bizhub C308 that has a missed serviceman password. I'm a self-employed technician from Brazil and don't have Konica's access. Need the step-step and the files to procedure the reset like it's made on C224 models with a firmware reset file.
Any help will be appreciated.

Thanks in advance!!

graciously,

Artur Fernando
Konica's serviceman
Brazil

[rrrohan]

Re: Konica Bizhub C308 missed serviceman password

is serviceman password the CE password? KM can reset that for u if ur not a tight ass and pay a authorized tech to process that request.

have u tired 9272x4 or if runup tech was old school 9272x2

[artfer]

Re: Konica Bizhub C308 missed serviceman password

This is an imported equipment from the United States and came with the password changed. I am an independent technician and I do not have access to authorized konica in my region ...


I only need to reset the password to default!

[allan]

Re: Konica Bizhub C308 missed serviceman password

Did you try to find the supplier?

[bsm2]

Re: Konica Bizhub C308 missed serviceman password

[tsbservice]

Re: Konica Bizhub C308 missed serviceman password

bsm2, he can't enter CE mode, default pass is changed.

[patrickjlc]

Re: Konica Bizhub C308 missed serviceman password

Go to tech mode, then Stop- 0, if i am not mistaken, or stop- 0- clear. Should display password boxes and you can change it there.

I'm from.Argentina, and had the same issue. But I am going from memory now.

Sent from my motorola one 5G UW using Tapatalk

[copyman]

Re: Konica Bizhub C308 missed serviceman password

This is an imported equipment from the United States and came with the password changed. I am an independent technician and I do not have access to authorized konica in my region ...


I only need to reset the password to default!

Do you think it would help to tell us if you tried the usual passwords? 9272927292729272 or 92729272 or 12345678

There are firmwares that will cleanse the MFP & SSD boards but not sure if they factory default the passwords?

[Bix]

Re: Konica Bizhub C308 missed serviceman password

Go to tech mode, then Stop- 0, if i am not mistaken, or stop- 0- clear. Should display password boxes and you can change it there.

I'm from.Argentina, and had the same issue. But I am going from memory now.

Sent from my motorola one 5G UW using Tapatalk

He means a service password, not an administrator password.

[patrickjlc]

Re: Konica Bizhub C308 missed serviceman password

Can't you change the service passeord there too?

Sent from my motorola one 5G UW using Tapatalk

[patrickjlc]

Re: Konica Bizhub C308 missed serviceman password

Here is the tech mode screen

Sent from my motorola one 5G UW using Tapatalk

[artfer]

Re: Konica Bizhub C308 missed serviceman password

If such a thing occurs in a Bizhub C224 series, I simply apply the firmware reset (A145FW.TAR) and the CE Password goes back to the default. I believe there must be something similar for the Bizhub C308 series!

[artfer]

Re: Konica Bizhub C308 missed serviceman password

I have a Bizhub C308 reset file (a789be.tar) but it dosen't work. I think I need some files more!

[femaster]

Re: Konica Bizhub C308 missed serviceman password

Can't you change the service passeord there too?

Yes, you can change the service password in service mode. BUT, if you can't get into service mode because you don't know the password, how do you propose to make that change?

[Synthohol]

Re: Konica Bizhub C308 missed serviceman password

you might get lucky by booting into trouble reset, hit it, then try the default logon sequence and password.