C454e ADU clutch no power

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  • fishleg
    Trusted Tech

    Site Contributor
    250+ Posts
    • Mar 2009
    • 411

    C454e ADU clutch no power

    Hi,

    Anyone had this one paper gets out of fuser then stops adu clutch never gets power. Replaced clutch seems to be the printer board connector leads to here anyone had similar problems?

    Trying to work out if any of the components have blown on the board.

    We traced it to the bottom of that long connector and then 2 diodes but a bit lost from there.

    Cheers for any help.
    Attached Files
    Last edited by fishleg; 12-11-2020, 03:17 PM.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22705

    #2
    Re: C454e ADU clutch no power

    What jam codes? If it's J30-03, J32-01, or J32-05, you might have a bad sensor PS3 and the clutch will never get the ON signal.

    The duplex clutch will cause J32-01 jams.

    The exit clutch CL8 will give you exclusively J30-03 jams.

    There was a notable case where I had the unlikely situation where BOTH PS3 and the exit clutch CL8 were bad. That was a long call. Fortunately, I was assisting another tech and he ran to the office for the clutch while it was disassembling the exit drive.
    =^..^=
    Last edited by blackcat4866; 12-12-2020, 03:37 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14770

      #3
      Re: C454e ADU clutch no power

      Originally posted by blackcat4866
      What jam codes? If it's J30-03, J32-01, or J32-05, you might have a bad sensor PS3 and the clutch will never get the ON signal.

      The duplex clutch will cause J32-01 jams.

      The exit clutch CL8 will give you exclusively J30-03 jams.
      =^..^=

      Every time I read one of your posts I think to myself that I need to step my game up.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35067

        #4
        Re: C454e ADU clutch no power

        Originally posted by BillyCarpenter
        Every time I read one of your posts I think to myself that I need to step my game up.
        David might not have been in the industry as long as I have but he has been here at CTN about 6 years longer and has worked on more lines than I have. He and sandmanmac are very knowledgeable.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22705

          #5
          Re: C454e ADU clutch no power

          Originally posted by slimslob
          David might not have been in the industry as long as I have but he has been here at CTN about 6 years longer and has worked on more lines than I have. He and sandmanmac are very knowledgeable.
          It does help to have been thrown under so many different buses over the years. In addition, the database helps me overcome my memory limitations. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35067

            #6
            Re: C454e ADU clutch no power

            Originally posted by blackcat4866
            It does help to have been thrown under so many different buses over the years. In addition, the database helps me overcome my memory limitations. =^..^=
            I thought you had a problem with dismounting ladders. Or was that someone else?

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22705

              #7
              Re: C454e ADU clutch no power

              Originally posted by slimslob
              I thought you had a problem with dismounting ladders. Or was that someone else?
              I can dismount ladders OK, it's the alighting on the ground that seems to be the problem ... that last 1/2" seems to be the most painful.

              Trimalleolar
              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • fishleg
                Trusted Tech

                Site Contributor
                250+ Posts
                • Mar 2009
                • 411

                #8
                Re: C454e ADU clutch no power

                Originally posted by blackcat4866
                What jam codes? If it's J30-03, J32-01, or J32-05, you might have a bad sensor PS3 and the clutch will never get the ON signal.

                The duplex clutch will cause J32-01 jams.

                The exit clutch CL8 will give you exclusively J30-03 jams.

                There was a notable case where I had the unlikely situation where BOTH PS3 and the exit clutch CL8 were bad. That was a long call. Fortunately, I was assisting another tech and he ran to the office for the clutch while it was disassembling the exit drive.
                =^..^=

                J30-03 is the code we get constantly. Tried the clutch didn't make a difference it's not getting power and I don't think it's the sensor. Tested the sensor in service mode appears to be working fine. Checked all the tiny fuses on the board they all appear ok. We are waiting for the print control board. Would love to fix the board I'm sure it would be something daft just got no idea what to test.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: C454e ADU clutch no power

                  Next would be something burnt on PRCB.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7934

                    #10
                    Re: C454e ADU clutch no power

                    Originally posted by fishleg
                    Hi,

                    Anyone had this one paper gets out of fuser then stops adu clutch never gets power. Replaced clutch seems to be the printer board connector leads to here anyone had similar problems?

                    Trying to work out if any of the components have blown on the board.

                    We traced it to the bottom of that long connector and then 2 diodes but a bit lost from there.

                    Cheers for any help.
                    What else did you check or replace? you mention you 'replaced clutch' but you've not stated which one?

                    I'd start looking at sensors, usually if a clutch fails it will be intermittent, a sensor failing will give you a jam every time.

                    How does the image look on the page, is the registration correct?

                    If PS3 is not reached or is not working the exit clutch won't drive.

                    J30-03.jpg
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5445

                      #11
                      Re: C454e ADU clutch no power

                      Use the manual to find the connector on the PRCB. Test from there use the chassis as a ground.
                      If the voltage does not fall form high to low while its activated there is indeed something wrong.
                      Check on the both clutch wires for voltage if you only get on one the circuit is open. If you get nothing there could be no power supplied.
                      Whatever

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: C454e ADU clutch no power

                        ADU clutch is terminated at CN12, exit clutch(CL8) at CN13. Related ICP on PCRB is ICP3.

                        As for constant 30-03 jam code, there is NO mention of ADU transport clutch in troubleshooting procedure.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7934

                          #13
                          Re: C454e ADU clutch no power

                          Originally posted by tsbservice
                          ADU clutch is terminated at CN12, exit clutch(CL8) at CN13. Related ICP on PCRB is ICP3.

                          As for constant 30-03 jam code, there is NO mention of ADU transport clutch in troubleshooting procedure.

                          My thoughts exactly hence my post from the CE manual.


                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: C454e ADU clutch no power

                            Check if you can see what drives the clutch solenoid on the PRCB if your ICP's are all ok.
                            Could be something like a driver IC or a MOSFET that is toast.
                            Whatever

                            Comment

                            • fishleg
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Mar 2009
                              • 411

                              #15
                              Re: C454e ADU clutch no power

                              Originally posted by tsbservice
                              ADU clutch is terminated at CN12, exit clutch(CL8) at CN13. Related ICP on PCRB is ICP3.

                              As for constant 30-03 jam code, there is NO mention of ADU transport clutch in troubleshooting procedure.

                              Sorry yeah I'm getting the two mixed up definitely the exit clutch sorry. How do you know which ICP is for the clutch? I couldn't find any mention of them in the service manual.

                              Comment

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