getting a random black line running top to bottom on letter portait, it goes completely edge to edge and not in the feed direction, all the consumables are at 50%, line was noticed when printing but I duplicated it with copying as well,, transfer belt was replaced
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Re: C258
can you post a sample?We know a thing or two because we've seen a thing or two.
The medication helps though... -
Re: C258
Check the Belt cleaner or bk drum cleaner!
Στάλθηκε από το SM-G975F μου χρησιμοποιώντας TapatalkComment
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Re: C258
Weird. As Synthohol mentioned post a sample. Do the black line appears on color print?A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: C258
black line shows up on everythingComment
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Re: C258
Image sample? I'm not going to speculate until I see the sample. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: C258
Looks like drum/charge roller.
You can print the 4 gradation test patterns to see which drum it is.
[edit]forgot the part about top to bottom, sorry.[/edit]Last edited by Synthohol; 01-04-2021, 11:32 PM.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: C258
Any non genuine consumables used? As I said lines perpendicular on paper feed direction are weird. You should run Stabilization followed with gradations and then print CMYK test patterns.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: C258
I have had a similar problem: is the transfer belt cleaning blade. If you take it apart, you can vacuum it with the vacuum cleaner. Warning: if the toner granules have made the groove, you must replace the transfer belt because the line will probably come back.Comment
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Re: C258
If you look at the color density where the line passes through the 40% fill squares, you'll see that the color density CMYK ratio stays the same as the rest of the box, just more dense.
If it were a primary transfer cleaning issue the lines would be composite black in color, so it's probably not primary transfer cleaning.
Since it affects all colors equally it must be a primary transfer or secondary transfer issue.
There might be a primary transfer drive issue causing a compression.
There might be variation in the transfer voltages.
If you had a like machine i would try the primary transfer belt, and second transfer roller each separately. I think you'll find that it's a primary transfer issue. I've seen something similar on a Kyocera Matsuri series, and a Toshiba Weisshorn 2H series. In both cases one of the electrical contacts was either out of position (not touching the facing roller or bushing), or I had left off a contact spring to the facing roller at the cleaning unit end.
Does any of that help? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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