Konica Minolta Bizhub C284e Internal error occurred

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

No it's actually under Service 2 button, List Output.

Finally got a error C-D382

[copier tech]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally got a error C-D382

Did you update the firmware? I would try the latest mass production first then update to the latest available.

[Bix]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally got a error C-D382

I can't find this code. There is a lot of departure from the previous reported code.
But I remember that C-D3xx concerned a synchronization error of the meters between the electronic boards. In series 8 after three reboots it allows you to do "Recover data".

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

Did you update the firmware? I would try the latest mass production first then update to the latest available.

Unfortunately I do not have the mass production firmware however I do have the latest firmware

[copier tech]

Re: Konica Minolta Bizhub C284e Internal error occurred

Unfortunately I do not have the mass production firmware however I do have the latest firmware

Drop us an email should you need it.

Firmware Update - Printer & Copier Firmware

[tsbservice]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally got a error C-D382

Try to perform manually data backup:
[Service Mode] -> [Enhanced Security] -> [Memory Data Backup]

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

Try to perform manually data backup:
[Service Mode] -> [Enhanced Security] -> [Memory Data Backup]

I'll give it a go thanks.

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

I'll give it a go thanks.

Finally it worked. I done a mass production firmware update and latest firmware update along with with a manual back up first. Its up and running again. Thank you all for your help. I appreciate all your help.

[copier tech]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally it worked. I done a mass production firmware update and latest firmware update along with with a manual back up first. Its up and running again. Thank you all for your help. I appreciate all your help.

Thanks for the update.

Again another example of updating firmware resolving the issue.