Konica c300i error code c6756

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • barber782
    Trusted Tech

    250+ Posts
    • Aug 2011
    • 271
    #1

    Konica c300i error code c6756

    Brand new machine just installed at customer. A week of being there it's bringing up error c6756.
    Iv updated the fw, checked the ccd board connections and wiring harness between the ccd and ccd board. Checked the data cable down to mfpb. Reset error. Goes away and comes back a week later.
    Has anyone had an issue like this on the new machines?

    Sent from my VTR-L09 using Tapatalk
    Tags: None
    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7931
      #2
      Re: Konica c300i error code c6756

      Originally posted by barber782
      Brand new machine just installed at customer. A week of being there it's bringing up error c6756.
      Iv updated the fw, checked the ccd board connections and wiring harness between the ccd and ccd board. Checked the data cable down to mfpb. Reset error. Goes away and comes back a week later.
      Has anyone had an issue like this on the new machines?

      Sent from my VTR-L09 using Tapatalk
      Brand new machine, pass it back to KM under warranty?
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk
      ​

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22699
          #3
          Re: Konica c300i error code c6756

          I'm assuming that you haven't been present for the errors. If I were to take a WAG, I'd go for the SCDB or the DCPU ... 50/50.

          The DCPU is less work to swap. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635
              #4
              Re: Konica c300i error code c6756

              Run full diagnostic. Reseat all connections of Base board(MFPB), next down the line will be CCD unit.
              Also try to disable CCD Calibration value temporarily(default is ON).
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • erwinf
                  Junior Member
                  • Feb 2016
                  • 6
                  #5
                  Re: Konica c300i error code c6756

                  The B367/C227 also gives a similar fault, resolved the fault by replacing the Flat Cable ( Ribbon) for the CCD unit,
                  also does the machine stand near a window, could be that you are getting ambient light affecting the CCD calibration

                    Comment

                    • Albonline
                      Service Manager

                      1,000+ Posts
                      • Sep 2008
                      • 1098
                      #6
                      Re: Konica c300i error code c6756

                      Originally posted by barber782
                      Brand new machine just installed at customer. A week of being there it's bringing up error c6756.
                      Iv updated the fw, checked the ccd board connections and wiring harness between the ccd and ccd board. Checked the data cable down to mfpb. Reset error. Goes away and comes back a week later.
                      Has anyone had an issue like this on the new machines?

                      Sent from my VTR-L09 using Tapatalk

                      try reseating the board stack. codes in the 60's range generally refer to adf related issues , thus dual scan board ,or radf cis.

                        Comment

                        • jwai
                          Trusted Tech

                          250+ Posts
                          • May 2018
                          • 497
                          #7
                          Re: Konica c300i error code c6756

                          Originally posted by erwinf
                          The B367/C227 also gives a similar fault, resolved the fault by replacing the Flat Cable ( Ribbon) for the CCD unit,
                          also does the machine stand near a window, could be that you are getting ambient light affecting the CCD calibration
                          Agree! I had this experience too.

                            Comment

                            Previous template Next
                            Working...