C-224e: MFP Controller Download N.G.

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  • CP-1015
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2020
    • 285

    [Error Code] C-224e: MFP Controller Download N.G.

    Stick: 2GB
    Firmware: G20-M1 and GDP-M1
    Tested with new stick, withaout ADF, FK-511 and HDD.
    No chance toget in service mode.
    Last possibility change with used MFP included SSD?
    Thanks advanced!
    Attached Files
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7934

    #2
    Re: C-224e: MFP Controller Download N.G.

    Originally posted by CP-1015
    Stick: 2GB
    Firmware: G20-M1 and GDP-M1
    Tested with new stick, withaout ADF, FK-511 and HDD.
    No chance toget in service mode.
    Last possibility change with used MFP included SSD?
    Thanks advanced!

    Try just updating the SSD FW v6.03 on its own first then reboot & see if the machine comes to ready.

    SSD Firmware Board Info.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4217

      #3
      Re: C-224e: MFP Controller Download N.G.

      If all else fails try starting machine with USB service port cover open but no USB stick in it. This should allow machine to boot so you can get into service mode to format HDD, etc.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5463

        #4
        Re: C-224e: MFP Controller Download N.G.

        double check the machine and type from a FW stick.
        always use the ssd that came on the machine you are fixing.
        the machine and type are based off the serial# and an incorrect setting will stop mfp fw to take.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • emujo2
          Service Manager

          1,000+ Posts
          • Mar 2017
          • 1580

          #5
          Re: C-224e: MFP Controller Download N.G.

          1. Press Menu.
          2. Select Counter.
          3. Select Display Keypad.
          4. Access Service Mode
          5. Enter CE if enabled
          6. Select System 2.
          7. Select HDD and set to "Uninstall".
          8. Select State Confirmation.
          9. Select Memory/HDD Adj.
          10. Press down-arrow 2/2.
          11. Select SSD Format.
          12. Select Logical Format.
          13. Power MFP OFF/ON.
          14. Repeat steps 1 through 5 to access Service Mode.
          15. Select System 1.
          16. Select Initialization.
          17. Clear All Data.
          18. Select System 2.
          19. Select HDD and set to "Install".
          20. Power MFP OFF/ON. \
          21. Repeat steps 1 through 5 to access Service Mode.
          22. Select State Confirmation.
          23. Select Memory/HDD Adj.
          24. Use the down-arrow to access page 2.
          25. Select HDD Format.
          26. Select Logical Format.
          27. Power MFP OFF/ON.
          28. Try firmware again.

          If this fails order new SSD board. E

          Comment

          • CP-1015
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2020
            • 285

            #6
            Re: C-224e: MFP Controller Download N.G.

            Where I'll check "different SSD Board firmware is necessary for Zeus MLK Seriesand for Zeus BK Series"?
            Thanks!

            Comment

            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2550

              #7
              Re: C-224e: MFP Controller Download N.G.

              I have run into that Invalid Memory message too many times.
              This procedure has worked a few times for us.




              KM USB Formatting.pdf
              Failing to plan is planning to fail!!!

              Comment

              • CP-1015
                Trusted Tech

                Site Contributor
                250+ Posts
                • Nov 2020
                • 285

                #8
                Re: C-224e: MFP Controller Download N.G.

                Stick is cleaned and formatted with diskpart.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: C-224e: MFP Controller Download N.G.

                  Try what emujo suggested. This is recommended procedure.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • CP-1015
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Nov 2020
                    • 285

                    #10
                    Re: C-224e: MFP Controller Download N.G.

                    Please can anybody give me the firmware in attached picture. Thanks!Firmware C-224e.JPG

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7934

                      #11
                      Re: C-224e: MFP Controller Download N.G.

                      Originally posted by tsbservice
                      Try what emujo suggested. This is recommended procedure.
                      He already said he can't get into service mode.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • CP-1015
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Nov 2020
                        • 285

                        #12
                        Re: C-224e: MFP Controller Download N.G.

                        Originally posted by emujo2
                        1. Press Menu.
                        2. Select Counter.
                        3. Select Display Keypad.
                        4. Access Service Mode
                        5. Enter CE if enabled
                        6. Select System 2.
                        7. Select HDD and set to "Uninstall".
                        8. Select State Confirmation.
                        9. Select Memory/HDD Adj.
                        10. Press down-arrow 2/2.
                        11. Select SSD Format.
                        12. Select Logical Format.
                        13. Power MFP OFF/ON.
                        14. Repeat steps 1 through 5 to access Service Mode.
                        15. Select System 1.
                        16. Select Initialization.
                        17. Clear All Data.
                        18. Select System 2.
                        19. Select HDD and set to "Install".
                        20. Power MFP OFF/ON. \
                        21. Repeat steps 1 through 5 to access Service Mode.
                        22. Select State Confirmation.
                        23. Select Memory/HDD Adj.
                        24. Use the down-arrow to access page 2.
                        25. Select HDD Format.
                        26. Select Logical Format.
                        27. Power MFP OFF/ON.
                        28. Try firmware again.

                        If this fails order new SSD board. E
                        Thanks, I tested successfull with an other machine, where I'm able to reach service mode. But this is not booting. I'm no Minolta dealer - I can't order a SSD Board. That's the reason I would try with DLGB1401776EN. Can anybody sent me, please?
                        Last edited by CP-1015; 03-11-2021, 05:47 PM.

                        Comment

                        • emujo2
                          Service Manager

                          1,000+ Posts
                          • Mar 2017
                          • 1580

                          #13
                          Re: C-224e: MFP Controller Download N.G.

                          Originally posted by copier tech
                          He already said he can't get into service mode.

                          Yes, my procedure is based of the ability to enter service mode..Have you tried to get into SM using trouble reset? E

                          Comment

                          • CP-1015
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Nov 2020
                            • 285

                            #14
                            Re: C-224e: MFP Controller Download N.G.

                            Originally posted by emujo2
                            Yes, my procedure is based of the ability to enter service mode..Have you tried to get into SM using trouble reset? E
                            Yes, without success.

                            Comment

                            • emujo2
                              Service Manager

                              1,000+ Posts
                              • Mar 2017
                              • 1580

                              #15
                              Re: C-224e: MFP Controller Download N.G.

                              There is a reset tool that might help you, it may help get the machine into a state where you can enter service mode. Someone on the site might be able to provide it to you..I think if you actually have a damaged main board or corrupt SSD this may not help either. E

                              Comment

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