Bizhub 4050 Prompt A Trouble Code E301(000.00)

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • GeorgeTech
    Junior Member
    • Feb 2021
    • 3

    [Error Code] Bizhub 4050 Prompt A Trouble Code E301(000.00)

    I encountered this trouble code when connecting network cable to a Bizhub 4050 network port.

    Could someone help me with a firmware update for this equipment. Thank you.

    E-mail adress : george@clahitech.ro
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    4050 or 4050i?
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • GeorgeTech
      Junior Member
      • Feb 2021
      • 3

      #3
      Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

      Bizhub 4050, I can't get over this erorr. Tried everything I could.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5463

        #4
        Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

        tried reseating the memory?
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • GeorgeTech
          Junior Member
          • Feb 2021
          • 3

          #5
          Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

          I have 12 identical printers, 5 of them have the memories soldered on the motherboard, tried formatting HDD, replaced HDD, reset, clear all data, still no result so the last one remains updating the firmware, but I could not find any. so I would appreciate any help provided.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7931

            #6
            Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

            Originally posted by GeorgeTech
            Bizhub 4050, I can't get over this erorr. Tried everything I could.
            We usually see this error on the iseries caused by the Markeplace app or screensaver.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            ​

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635

              #7
              Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

              No fancy schmancy Marketplace for those old POS Lexmark boxes.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5463

                #8
                Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                I help users with firmware if they have a contributor badge.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7931

                  #9
                  Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                  Originally posted by GeorgeTech
                  I encountered this trouble code when connecting network cable to a Bizhub 4050 network port.

                  Could someone help me with a firmware update for this equipment. Thank you.

                  E-mail adress : george@clahitech.ro
                  Contact us the site below should you still require this firmware.

                  Click Here To Download - Ricoh, Konica Minolta, Kyocera, Lexmark or Canon Firmware



                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  ​

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22699

                    #10
                    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                    Firmware won't help. The bizhub 4050 is part of the family 4020, 4050, 4750, all of which are susceptible to locking up due to certain network activity. Even if you try to print an internal report, that report stays locked in the queue ... until you unplug the network cable, then it prints.

                    AFAIK there is no known fix. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5463

                      #11
                      Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                      Error
                      Trouble code E301 (Detail Codes 0xB### or 0xC###).

                      Root Cause
                      Firmware anomaly.

                      Workaround/Fix
                      Update firmware to Maintenance Release 8 for bizhub 4050/4750 and Maintenance Release 7 for bizhub C3350/C3850/C3850FS.

                      Technical Notes
                      Please refer to attached Program Release Information documentation for any special instructions. Chameleon documentation is also attached for bizhub 4050/4750 MR8 with Web Browser firmware.
                      Attached Files
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                      Comment

                      • Cantechman
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Nov 2008
                        • 224

                        #12
                        Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                        Originally posted by GeorgeTech
                        I encountered this trouble code when connecting network cable to a Bizhub 4050 network port.

                        Could someone help me with a firmware update for this equipment. Thank you.

                        E-mail adress : george@clahitech.ro
                        If the error code does not appear, plug in any applicable cables or add-ons one at a time, waiting at least 30 seconds between any additions. If the code appearswhen the network cable is plugged back in, the issue is data being sent over the network. That will be up to the customer and his or her IT professional totroubleshoot as that is independent of the printer and not something we can effectively troubleshoot for the customer. Right from KM.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                          Originally posted by Cantechman
                          If the error code does not appear, plug in any applicable cables or add-ons one at a time, waiting at least 30 seconds between any additions. If the code appearswhen the network cable is plugged back in, the issue is data being sent over the network. That will be up to the customer and his or her IT professional totroubleshoot as that is independent of the printer and not something we can effectively troubleshoot for the customer. Right from KM.
                          Essentially they(KM) tell you to say - " Hey Mr. Customer F..k off! This is Lexy machine and blame them for our decision to put KM logo on it. "
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • 3ktlc
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Feb 2018
                            • 178

                            #14
                            Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                            Originally posted by tsbservice
                            Essentially they(KM) tell you to say - " Hey Mr. Customer F..k off! This is Lexy machine and blame them for our decision to put KM logo on it. "
                            Yep. We had to replace 2 of these with other machines to save the customer. Left Km soon after at took on Ricoh. Customers are very happy.

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635

                              #15
                              Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

                              Originally posted by 3ktlc
                              Yep. We had to replace 2 of these with other machines to save the customer. Left Km soon after at took on Ricoh. Customers are very happy.
                              😆 confirmed my suspicions that only Ricoh can beat KM machines.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

                              Working...