[Misc] Konica 308e A4R copy/scan problem

[ferro10]

Hi everyone

A client of mine with a Konica 308e signals me with a decidedly anomalous problem.

When it makes a copy/scan in A4R they are completely moved.
I checked the user settings and there is nothing out of place do you have any suggestions?

see attached photos

[Synthohol]

1, make sure A4 shows up on the screen as the detected size.
2, use the square box calibration page on the feeder for stop position adjustment.
3, ( should have been first) make sure the copies off the glass are centered/registered properly, then see #1
4, Good Luck.

[ferro10]

1, make sure A4 shows up on the screen as the detected size.
2, use the square box calibration page on the feeder for stop position adjustment.
3, ( should have been first) make sure the copies off the glass are centered/registered properly, then see #1
4, Good Luck.

Thanks for the suggestions, unfortunately I don't have the scanner calibration sheet you know where I can find it?

[Synthohol]

comes with every copier with the documentation. (that has a feeder i mean)
part#

A782945000

im sure there should be one at any of the machines you service.

oh, fwiw its an ADF calibration sheet, scanner calibration is a whole other PITA ordeal

only mentioned it in case you do a search for it.

[ferro10]

With Konica Minolta we only deal with used printers and arrive without this sheet.
I proceed with the order of the calibration sheet then I try with the suggestions above.

[tsbservice]

Hi everyone

A client of mine with a Konica 308e signals me with a decidedly anomalous problem.

When it makes a copy/scan in A4R they are completely moved.
I checked the user settings and there is nothing out of place do you have any suggestions?

see attached photos

What about a4r from platen glass?
If that's ok i would suggest doing adf recalibration as Synthohol mentioned.

[Synthohol]

i was wondering what an AI bot sounds like on a wednesday, now i know ^^^^^^^^

[ferro10]

I solved

I regulated the setting "original tray width"

thank you all

[blackcat4866]

Congratulations on your success. =^..^=