Bizhub C3350 vertical lines in the center of the printed page

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  • kombo2
    Technician
    • Oct 2018
    • 16

    Bizhub C3350 vertical lines in the center of the printed page

    On some prints there are grey or black vertical lines (see scan), does anyone know what might cause this problem?
    vertical stripes(small).pdf
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4213

    #2
    Re: Bizhub C3350 vertical lines in the center of the printed page

    Originally posted by kombo2
    On some prints there are grey or black vertical lines (see scan), does anyone know what might cause this problem?
    [ATTACH]49702[/ATTACH]
    Looks like black image unit or transfer belt need to be replaced. What do the consumable life counters look like?

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: Bizhub C3350 vertical lines in the center of the printed page

      +1 on black IU.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • robinsonad86
        Technician

        50+ Posts
        • Aug 2014
        • 67

        #4
        Re: Bizhub C3350 vertical lines in the center of the printed page

        Take the TBU out of the machine and turn by hand if the marks disappear off the belt then its black image unit

        Comment

        • kombo2
          Technician
          • Oct 2018
          • 16

          #5
          Re: Bizhub C3350 vertical lines in the center of the printed page

          Thanks for the suggestions, i should have mentioned that i have replaced the black imaging unit just a couple of weeks ago because of another issue (that was fixed by the replacement), so i hope it is not the imaging unit again.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Bizhub C3350 vertical lines in the center of the printed page

            Originally posted by kombo2
            Thanks for the suggestions, i should have mentioned that i have replaced the black imaging unit just a couple of weeks ago because of another issue (that was fixed by the replacement), so i hope it is not the imaging unit again.
            What was another issue?
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • kombo2
              Technician
              • Oct 2018
              • 16

              #7
              Re: Bizhub C3350 vertical lines in the center of the printed page

              Originally posted by copyman
              Looks like black image unit or transfer belt need to be replaced. What do the consumable life counters look like?
              Consumables are pretty ok, that unit is used only very lighly.
              consumables.jpg

              Comment

              • kombo2
                Technician
                • Oct 2018
                • 16

                #8
                Re: Bizhub C3350 vertical lines in the center of the printed page

                Originally posted by tsbservice
                What was another issue?


                I think you even helped to solve it : )

                Comment

                • copiray
                  Technician
                  • Feb 2019
                  • 29

                  #9
                  Re: Bizhub C3350 vertical lines in the center of the printed page

                  By the color of the stripes and the distance between them, I would say that it is a problem with the transfer belt, check manually

                  Comment

                  • srvctec
                    Former KM Senior Tech

                    500+ Posts
                    • Oct 2009
                    • 827

                    #10
                    Re: Bizhub C3350 vertical lines in the center of the printed page

                    Originally posted by copiray
                    By the color of the stripes and the distance between them, I would say that it is a problem with the transfer belt, check manually
                    I agree.
                    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                    Comment

                    • kombo2
                      Technician
                      • Oct 2018
                      • 16

                      #11
                      Re: Bizhub C3350 vertical lines in the center of the printed page

                      Originally posted by copiray
                      By the color of the stripes and the distance between them, I would say that it is a problem with the transfer belt, check manually
                      Last time i made some pictures of the belt, is anything visible in these pictures? I can see some scratches but can not judge if they might be causing these vertical lines.
                      belt.jpgbelt2.jpgbelt3.jpg

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22698

                        #12
                        Re: Bizhub C3350 vertical lines in the center of the printed page

                        The color of the marks indicates primary transfer cleaning. Note the color of the streaks:
                        C:6
                        M:3
                        Y:0
                        K:23

                        primary transfer cleaning.jpg

                        =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • femaster
                          Service Manager

                          1,000+ Posts
                          • May 2011
                          • 1417

                          #13
                          Re: Bizhub C3350 vertical lines in the center of the printed page

                          Originally posted by kombo2
                          Thanks for the suggestions, i should have mentioned that i have replaced the black imaging unit just a couple of weeks ago because of another issue (that was fixed by the replacement), so i hope it is not the imaging unit again.
                          The lines seem to vary in width, so my guess is the Trans Belt not getting cleaned properly. Remove and check to see if something is caught in the cleaning blade / unit. Clean it out if there is, and you might solve your issue with no parts. If the belt is near life, probably best to just replace it anyway as the problem would most likely return.
                          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                          Comment

                          • Walterj
                            KONICA MINOLTA

                            50+ Posts
                            • Jun 2017
                            • 89

                            #14
                            Re: Bizhub C3350 vertical lines in the center of the printed page

                            Originally posted by kombo2
                            On some prints there are grey or black vertical lines (see scan), does anyone know what might cause this problem?
                            [ATTACH]49702[/ATTACH]

                            Good day
                            Estimated according to your scan it is visualized that these marks are from the leading edge of the paper and it is very likely that it is your black imaging unit.
                            I recommend you take the halftone test at 128 for each color so that you can see the most accurate error.
                            Lucky.

                            Comment

                            • copiray
                              Technician
                              • Feb 2019
                              • 29

                              #15
                              belt.jpgbelt2.jpgbelt3.jpg[/CITA]
                              If the problem is in the transfer belt, it will be in the cleaning blade, check if it has accumulation of dirt in the area where the paper stains, the use of poor quality paper produces a lot of paper dust that ends up on the cleaning blade , the band seems to be fine

                              Comment

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