Bizhub C654 Error Massage

[mtc-bah]

Hi every one
Could any one help me please I got massage on bizhub C654
(( the function listed cannot be used because the scanner is not available))

[Duplicator]

Check to see if trouble unit isolation is turned on for the RADF, scanner, ect. I would also print a management list from service mode. On the list hopefully it will give a more useful error. Usually I've seen that message when a unit has been "enabled" in trouble unit isolation setting.

[Synthohol]

just do a trouble reset. turn off main switch, hold panel reset and turn on. (wait for beep and dot on screen)
trouble reset will show up. touch it, wait for OK and reboot and see if code returns.

[blackcat4866]

I'd still want to know what the actual code was. You will find it on the management report. =^..^=

[tsbservice]

I'd still want to know what the actual code was. You will find it on the management report. =^..^=

Absolutely agree.

[mtc-bah]

Check to see if trouble unit isolation is turned on for the RADF, scanner, ect. I would also print a management list from service mode. On the list hopefully it will give a more useful error. Usually I've seen that message when a unit has been "enabled" in trouble unit isolation setting.

thanks for replay, there isn't unit trouble isolation in service mode also I tried to find it in expert mode but it same.

[mtc-bah]

just do a trouble reset. turn off main switch, hold panel reset and turn on. (wait for beep and dot on screen)
trouble reset will show up. touch it, wait for OK and reboot and see if code returns.

that it already done
thanks

[Duplicator]

thanks for replay, there isn't unit trouble isolation in service mode also I tried to find it in expert mode but it same.

It's under "System 1" -> "Problem Unit Isolation set".

Were you able to print a management list from service mode?

[Synthohol]

You could also access service mode from trouble reset and go to counter and see the most recent trouble code that caused the scanner to $h1t the bed.

[tonerjockey]

Hi Guys, thank you for the help as well. synthohol i was able to reset it your way. i also went to service first and it looked like the trouble isolation was blacked out on the unset. i also printed a long machine management list, but didn't see any codes that i could find under ADF or RADF. after i reset and rebooted, i heard a short buzzing noise on top, maybe the back of the ADF. i took the covers off and looked for any foreign object, or gummy rubber rollers. one shafted roller was hard to turn at first down inside, but then was free, like a one way pin clutch, nothing found. reassembled and tested ok.
i am wondering since it sat for the 3 day holiday, if a urethane roller was becoming soft, it may have happened from the long sit??

so, as of now, its running.

thank you very much as i was also able to refresh my old memory with the reset procedure you so kindly provided.

have a very nice evening guys.

[mtc-bah]

It's under "System 1" -> "Problem Unit Isolation set".

Were you able to print a management list from service mode?

thanks lot problem solved it was ''set'' turned to ''unset''