I'm currently a teacher at an International school in Rwanda. Our school has obtained a Bizhub C266 color copier from a local eco-lodge. We're not sure how it got to Rwanda, but it was surely imported, likely from South Africa. I'm one of the few technical staff people at the school and am trying my best to get the printer functional for our use.
The current issues that it has:
1. It has all of these old settings from the eco-lodge still in it. I'd like to find a way to reset the settings to the default state, but unclear how to do that.
2. The color prints are faint, though it seems like there is some toner left in the cartridges when I hold them to the light.
3. For a full A4 page print, I notice a horizontal band of missing color about halfway down the page (assuming portrait orientation).
Is there anything the community here can do to give me pointers on how to troubleshoot these issues? Further, if there are specific parts that are needed to be replaced, what would they likely be and can they be brought back from the States?
The current issues that it has:
1. It has all of these old settings from the eco-lodge still in it. I'd like to find a way to reset the settings to the default state, but unclear how to do that.
2. The color prints are faint, though it seems like there is some toner left in the cartridges when I hold them to the light.
3. For a full A4 page print, I notice a horizontal band of missing color about halfway down the page (assuming portrait orientation).
Is there anything the community here can do to give me pointers on how to troubleshoot these issues? Further, if there are specific parts that are needed to be replaced, what would they likely be and can they be brought back from the States?
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