Konica minolta c3320i horrible prints

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1214

    #1

    Konica minolta c3320i horrible prints

    prints or copies after I did the half tone pattern and the cyan magenta and black are ok yellow has streaks. even after I just replaced the drum today. thoughts? I did a stabilizer as well hoping we could get it. yellow toner in machine as well. I have seen this a few times but a new yellow iu has always fixed this any thoughts on this?

    thank you
    brent
  • 4Toon
    Trusted Tech

    100+ Posts
    • Mar 2023
    • 112

    #2
    TCR %?
    VDC Table value?
    Did the yellow lines change from one drum to the other?
    Lead edge to trail edge or side to side?

    Some of this info might help me and other help solve this problem on this lemon model. Also a picture of the image issue would help too
    Permanently banned from Konica SSD.

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    • brent
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1214

      #3
      Originally posted by 4Toon
      TCR %?
      VDC Table value?
      Did the yellow lines change from one drum to the other?
      Lead edge to trail edge or side to side?

      Some of this info might help me and other help solve this problem on this lemon model. Also a picture of the image issue would help too
      I have never been good at pics on a computer lol I will try.. the drums are end to end lines void areas and the new drum didnt help anything. I will try to put a pic on

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      • 4Toon
        Trusted Tech

        100+ Posts
        • Mar 2023
        • 112

        #4
        If it is void lines i would look at the laser and clean the slit glass first.
        Permanently banned from Konica SSD.

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        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1214

          #5
          Here is the pic
          Attached Files

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          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8174

            #6
            Originally posted by brent
            Here is the pic
            Clean the laser glass if this doesn't help replace the yellow imaging unit.

            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            ​

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            • brent
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2008
              • 1214

              #7
              Originally posted by copier tech

              Clean the laser glass if this doesn't help replace the yellow imaging unit.
              I just replaced the iu this morning.. so its probably the laser glass.. I guess I have been lucky havent had to do this before.. cant be that hard.. I will have another call out there in a couple days I will report back thank you

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              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8174

                #8
                Originally posted by brent

                I just replaced the iu this morning.. so its probably the laser glass.. I guess I have been lucky havent had to do this before.. cant be that hard.. I will have another call out there in a couple days I will report back thank you
                I guess you are an end user & not a tech as cleaning the laser glass would be the FIRST thing to try (& free!)

                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                ​

                Comment

                • JasonSBE
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Apr 2014
                  • 186

                  #9
                  Originally posted by brent

                  I just replaced the iu this morning.. so its probably the laser glass.. I guess I have been lucky havent had to do this before.. cant be that hard.. I will have another call out there in a couple days I will report back thank you
                  There's a cleaning rod in the panel. Gray stick with a white cotton tip on it. There are slots at the bottom of each image to get access to clean without any disassembly.

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                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 8020

                    #10
                    Originally posted by copier tech

                    I guess you are an end user & not a tech as cleaning the laser glass would be the FIRST thing to try (& free!)
                    How rude... but otherwise correct.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                    • copytechtrouble
                      Trusted Tech

                      100+ Posts
                      • Nov 2020
                      • 110

                      #11
                      the best thing you can do with that thing is to take it outside and fuck it into the bin!
                      get yourself a decent A3 machine.

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                      • brent
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2008
                        • 1214

                        #12
                        Originally posted by copier tech

                        I guess you are an end user & not a tech as cleaning the laser glass would be the FIRST thing to try (& free!)
                        thank you. with these being trouble free I had not thought of that. but I appreciate the advice

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 8020

                          #13
                          Originally posted by brent

                          thank you. with these being trouble free I had not thought of that. but I appreciate the advice
                          Wait... trouble free ??...but how?
                          Even on very low meters toners have gone, IUs also. Depending on your luck they have jamming and other issues.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • brent
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Nov 2008
                            • 1214

                            #14
                            ok so I had a chance today to really get into the unit. merely using the cleaning rod and pad didnt clean it. I took all the units out and belt as well gave it a thorough cleaning
                            we are back together.. for the rude comment above. it needed to be taken apart. I had time today it is fixed thanks everyone

                            bf

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