Konica Minolta Bizhub C224

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  • Duhstracted
    Technician
    • Nov 2024
    • 16

    #1

    Konica Minolta Bizhub C224

    We have a Konica Minolta Bizhub C224 printer in my office. This printer is leaving faint green lines when we are printing anything of color. We now have a $1500+ invoice from our tech guy which I have also attached to show what has been done and the problem still exists. We have changed the black / cyan drum and the transfer belt unit and cleaner and he cleaned the machine really well.
    Attached Files
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 8020

    #2
    Print cyan only page and post here.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • kenpio
      Trusted Tech

      100+ Posts
      • Dec 2015
      • 201

      #3
      Try cleaning the LASER slit glasses? Start simple.

      Comment

      • Ziggy
        Senior Tech

        Site Contributor
        VIP Subscriber
        500+ Posts
        • Feb 2018
        • 764

        #4
        If Cyan looks good print it as single color green . If cyan looks good but the green looks bad then you have a yellow drum or developer problem

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        • Duhstracted
          Technician
          • Nov 2024
          • 16

          #5
          the issue does not appear to be there on this print.
          Attached Files

          Comment

          • Duhstracted
            Technician
            • Nov 2024
            • 16

            #6
            Green and Cyan both look fine.

            Comment

            • Ziggy
              Senior Tech

              Site Contributor
              VIP Subscriber
              500+ Posts
              • Feb 2018
              • 764

              #7
              Check Magenta and black

              Comment

              • Duhstracted
                Technician
                • Nov 2024
                • 16

                #8
                Both look fine as well

                Comment

                • Duhstracted
                  Technician
                  • Nov 2024
                  • 16

                  #9
                  Following this pattern, Thank you soooooo much by the way. I did the yellow. The faint green lines are there!

                  Comment

                  • Ziggy
                    Senior Tech

                    Site Contributor
                    VIP Subscriber
                    500+ Posts
                    • Feb 2018
                    • 764

                    #10
                    Run them at half density ,128, if you are running at full density , 255, it may not show the problem

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                    • Duhstracted
                      Technician
                      • Nov 2024
                      • 16

                      #11
                      I do not know how to do that. 😫

                      Comment

                      • Ziggy
                        Senior Tech

                        Site Contributor
                        VIP Subscriber
                        500+ Posts
                        • Feb 2018
                        • 764

                        #12
                        Originally posted by Duhstracted
                        Following this pattern, Thank you soooooo much by the way. I did the yellow. The faint green lines are there!
                        You can swap the yellow and one of the other color drums , just not the black, to see if the line follows the drum. If it follows the drum then you know you have a drum problem. If it stays in the yellow then you have problem with the yellow developer unit or the slit glass for the yellow laser is dirty. you should have a wand in the door to clean the laser slit glass. You remove the waste toner box and insert the wand in slot below each drum to clean

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                        • Ziggy
                          Senior Tech

                          Site Contributor
                          VIP Subscriber
                          500+ Posts
                          • Feb 2018
                          • 764

                          #13
                          Originally posted by Duhstracted
                          I do not know how to do that. 😫
                          how did you run the cyan print posted?

                          Comment

                          • Duhstracted
                            Technician
                            • Nov 2024
                            • 16

                            #14
                            uhm i googled a picture of Cyan and printed it. I am sure you are hysterically laughing at this point.

                            Comment

                            • Duhstracted
                              Technician
                              • Nov 2024
                              • 16

                              #15
                              i move the drum unit from magenta to yellow and printed and it was still there.

                              Comment

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