Konica minolta bizhub C3350 Airprint cant be enabled

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  • Brejvi
    Junior Member
    • Aug 2021
    • 6
    #1

    Konica minolta bizhub C3350 Airprint cant be enabled

    Hello everyone,
    Iam having issue with my KM bizhub C3350, iam trying to enable Airprint. I already set software switch 168 to HEX00, and tried to enable Airprint in network setting, after machine restart airprint is not enabled. I cant enable Bonjour either.
    I installed firmware controller fw - A3GN30G0851-899 controller fw - A3GN30GD883-W51 engine fw - A3GN0Y00050G002100 and it still does not work
    Do you have any ideos what i should do next?
    Thank you
    Tags: airprint, bizhub, c3350, konica, minolta
    • kingarthur
      Service Manager
      1,000+ Posts
      • Feb 2008
      • 1167
      #2
      Re: Konica minolta bizhub C3350 Airprint cant be enabled

      You'll probably need the Aiprint activation code from Konicaminolta
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

        Comment

        • Brejvi
          Junior Member
          • Aug 2021
          • 6
          #3
          Re: Konica minolta bizhub C3350 Airprint cant be enabled

          Okay, thank you. I will contant them.

            Comment

            • Synthohol
              Certified Konica Expert
              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5272
              #4
              Re: Konica minolta bizhub C3350 Airprint cant be enabled

              heres a few other solutions to airprint problems.


              Problem

              AirPrint not working properly after updating to SMB 2.0 firmware.

              Solution
              CAUSE: Controller firmware requires updating.

              SOLUTION: Install firmware version A3GN30GJ8C3-W51 or newer. The latest version firmware is available for download via One Stop Product Support.






              Problem
              AirPrint (Bonjour) setting is disabled



              Solution
              CAUSE: Firmware requires updating

              SOLUTION: Install the following firmware based on the model. The latest version of firmware, system software or drivers is available via One Stop Product Support.
              • bizhub C3110; A6DT30GJD01-951
              • bizhub C3100P: A6DR30GJD01-951
              • bizhub C3850/3350/3850FS; A3GN30GJ8C3-W51



              Problem
              PROBLEM: AirPrint button is not available.

              Solution
              CAUSE: Incorrect software switch settings

              SOLUTION: Perform the following procedure:

              1. Enter Service Mode
              2. Select System 2
              3. Select Software Switch Settings
              4. Select Sw 13
              5. Change setting to HEX 04, press OK and select Fix
              6. Cycle the power on the machine and now the AirPrint button should be available to select
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • Brejvi
                  Junior Member
                  • Aug 2021
                  • 6
                  #5
                  Re: Konica minolta bizhub C3350 Airprint cant be enabled

                  Thank you very much sir,
                  Firmware version A3GN30GJ8C3-W51 should solve my problem, but i cant download on KM download center, because their download link is broken somehow. Any ideas where can i download this specific version of firmware?

                    Comment

                    • kingarthur
                      Service Manager
                      1,000+ Posts
                      • Feb 2008
                      • 1167
                      #6
                      Re: Konica minolta bizhub C3350 Airprint cant be enabled

                      apologies, I thought you were talking about the C3350i, the C3350 is an old piece of kit
                      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                        Comment

                        • Brejvi
                          Junior Member
                          • Aug 2021
                          • 6
                          #7
                          Re: Konica minolta bizhub C3350 Airprint cant be enabled

                          Never mind, thanks for your effort anyway. :-)

                            Comment

                            • Brejvi
                              Junior Member
                              • Aug 2021
                              • 6
                              #8
                              Re: Konica minolta bizhub C3350 Airprint cant be enabled

                              Installed controller version A3GN30GJ8C3-W51. And it did not help. Still can't enable bonjour and airprint.

                                Comment

                                • ionutzd
                                  Junior Member
                                  • Jan 2022
                                  • 2
                                  #9
                                  Re: Konica minolta bizhub C3350 Airprint cant be enabled

                                  Originally posted by Brejvi
                                  Installed controller version A3GN30GJ8C3-W51. And it did not help. Still can't enable bonjour and airprint.
                                  Hi,

                                  where did you get the new firmware? I'm trying to find one since november

                                    Comment

                                    • copier tech
                                      Field Supervisor
                                      5,000+ Posts
                                      • Jan 2014
                                      • 7792
                                      #10
                                      Re: Konica minolta bizhub C3350 Airprint cant be enabled

                                      Originally posted by ionutzd
                                      Hi,

                                      where did you get the new firmware? I'm trying to find one since november
                                      Happy to help.

                                      Printer & Copier Firmware - www.printerfirmware.co.uk
                                      Let us eat, drink, and be merry, because tomorrow we may die!

                                      For all your firmware & service manual needs please visit us at:

                                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                                      ​

                                        Comment

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