Bizhub 958 cant do New Release on fuser

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  • kokkerbrick
    Technician
    • Jan 2007
    • 12

    [Misc] Bizhub 958 cant do New Release on fuser

    Hello

    I have change the fusing unit on a Bizhub 958 Pro,but the damn thing won't accept NEW RELEASE on Fusing unit.
    I open front door before selecting the FUSING UNIT button but no luck.

    Any ideas?
  • Synthohol
    Certified Konica Expert
    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5263

    #2
    Re: Bizhub 958 cant do New Release on fuser

    Try booting into trouble reset mode and access service from there.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • kokkerbrick
      Technician
      • Jan 2007
      • 12

      #3
      Re: Bizhub 958 cant do New Release on fuser

      Originally posted by Synthohol
      Try booting into trouble reset mode and access service from there.
      How do you do that?

      Comment

      • Synthohol
        Certified Konica Expert
        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5263

        #4
        Re: Bizhub 958 cant do New Release on fuser

        Turn off main switch, hold down panel reset while turning on.
        You will see a dot in the corner of the screen, you can let go the button.
        In about a minute "trouble reset" appears on the screen. Then try entering service mode the usual way and see if the fuser will reset.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • copier tech
          Field Supervisor
          5,000+ Posts
          • Jan 2014
          • 7791

          #5
          Re: Bizhub 958 cant do New Release on fuser

          Originally posted by kokkerbrick
          Hello

          I have change the fusing unit on a Bizhub 958 Pro,but the damn thing won't accept NEW RELEASE on Fusing unit.
          I open front door before selecting the FUSING UNIT button but no luck.

          Any ideas?
          Select new release, fuser unit, open the front door then press the print button when it turns blue.





          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • blackcat4866
            Master Of The Obvious
            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22594

            #6
            Re: Bizhub 958 cant do New Release on fuser

            I had a bizhub 808 that wouldn't go blue to do the New Release. It also wouldn't reset the Full Waste Bottle indication. It turned out that the torsion spring actuator for the front door switch was sticky, so it didn't recognize that the front door was open.
            =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

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