bizhub 458e touch panel lock

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Francisco37
    Junior Member
    • May 2019
    • 5
    #1

    bizhub 458e touch panel lock

    Hello everyone, good morning
    I would like to ask if anyone has had this problem.
    When I turn on my Buizhub 458e the touch panel does not respond, the off keys do but the touch pad does not respond.
    I don't know if it has to do with the firmware, this is the one I have F000-GC1-V8
    Tags: None
    • doinbox
      Service Manager

      50+ Posts
      • Jan 2013
      • 88
      #2
      Sounds like the Touch screen Digitizer has packed in.

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4609
          #3
          Originally posted by Francisco37
          Hello everyone, good morning
          I would like to ask if anyone has had this problem.
          When I turn on my Buizhub 458e the touch panel does not respond, the off keys do but the touch pad does not respond.
          I don't know if it has to do with the firmware, this is the one I have F000-GC1-V8
          You can try updating firmware but possible the touch screen is bad.

          GC1-V8 is special firmware from 2020. The latest regular base firmware is FW AA6R0Y0-F000-GCR-Y2 from 07/24
            👍 1

            Comment

            • Francisco37
              Junior Member
              • May 2019
              • 5
              #4
              Good morning.
              Thank you very much for the answers.
              Regarding the first one, it was the first thing I tried, I exchanged it for another panel and it remained the same.
              Regarding the second one, thank you very much, I'm going to try it and I'll tell you in a few days.

              Thank you very much for the answers.

                Comment

                • Oystercopy
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Oct 2009
                  • 623
                  #5
                  I've had a few of these 8 series, mostly the C-458s for some reason, do the same thing. It ends up being a bad hard drive. It usually starts by the customer having to turn the machine off and on repeatedly for the screen to start responding. Then it will stop altogether.
                  OC

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4609
                      #6
                      There is also a reset/recovery firmware you could try if HDD is ok. Please consider making a small donation to this website. Best of luck

                        Comment

                        • Francisco37
                          Junior Member
                          • May 2019
                          • 5
                          #7
                          Hello good morning.
                          For now it seems to be working with the firmware I tried but the HDD thing has its logic so if it fails again I will go down that path.
                          Thank you all very much

                            Comment

                            Previous template Next
                            Working...