C-368 with PC-410: "Set the korrekt paper size for tray 3" What does it mean? It's always A4.
Thanks advanced.
Thanks advanced.
-
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
Are there any paper jams associated? Jam codes?
Do you hear the machine-gun sound from a jumping timing belt(s)?If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: Error PC-410: "Set the correct paper size for Tray 3"
There is a delay in feeding from the tray, so it appears to the copier that the paper is longer than it actually is. Could possibly be a dirty sensor, overly stiff separation torque limiter, maybe access door latch is broken causing conveyance rollers not to grab good enough, etc. The main thing is, the paper is not clearing the tray feed sensor quick enough.A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
Waiting for copyrooks to post...A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
-
Comment
-
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
Check the lift plate height sensor (the sensor that detects the lifting of the pickup roller) to make sure that the sensor is moving/detecting correctly. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
That's surprising. Usually at least 1 piece of paper has fed from the tray before the "set the correct paper size" message will show. I would definitely have expected there to be a jam code if paper never fed from the tray at all.A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
See this post from copyrooks:
PC-410 set the correct paper size for tray 3
Also I would double check Connectors as mentioned already.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
Solved. It was a scrap of paper in the connector behind sub tray. My customer had removed the paper so neatly that it was only visible from the rear after dismantling the tray. (Error code in the meantime: C-0210) Thanks all for help. Have a beautiful Sunday!Comment
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
Congratulations on your success! =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
-
Re: Error PC-410: "Set the correct paper size for Tray 3"
I have stucked elevator motor (M134) and shifter motor (M133).
I clean both of them and problem solved!Comment
Comment