Konica Minolta Bizhub 224e firmware

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  • GiuZan
    Junior Member
    • Feb 2025
    • 5

    #1

    Konica Minolta Bizhub 224e firmware

    Hello everyone, I have the Bizhub 224e multifunction that shows strange malfunctions in the menu. The Scan/Fax and User Box buttons do not open anything, while in Administrator Settings the Network Settings button is missing. Could it be a firmware problem? Thanks in advance for your help.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5748

    #2
    check to see if the hdd shows installed and its actually working.
    IIRC the smaller machines needed the HDD upgrade in order for fax to work at all.
    but this week its 2 1/2 years since i touched a copier, but i think its worth checking.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8111

      #3
      Replace or format the HDD & update the firmware.

      www.printerfirmware.co.uk


      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • GiuZan
        Junior Member
        • Feb 2025
        • 5

        #4
        Originally posted by Synthohol
        check to see if the hdd shows installed and its actually working.
        IIRC the smaller machines needed the HDD upgrade in order for fax to work at all.
        but this week its 2 1/2 years since i touched a copier, but i think its worth checking.
        Originally posted by copier tech
        Replace or format the HDD & update the firmware.

        www.printerfirmware.co.uk

        First of all thanks for your answers. When the error appeared, I unmounted the HDD and tested it from the computer and it was OK, I deleted the partitions and then once reinstalled in the multifunction I formatted it from the menu. At this point I think need to reinstall the firmware, I tried to contact Konica/Minolta but they do not make it available.😐

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        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5748

          #5
          sent you gdb-m1
          not the latest but it allows SMB 2.0 with a dip sw and 2 network settings.
          i think i have the movie data too, ill look.

          set bit SW 219 to hex 0x00and set NTLM to v1/v2. or even 2.0 only if avail.
          and sw 25 to 60.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • GiuZan
            Junior Member
            • Feb 2025
            • 5

            #6
            Originally posted by Synthohol
            sent you gdb-m1
            not the latest but it allows SMB 2.0 with a dip sw and 2 network settings.
            i think i have the movie data too, ill look.

            set bit SW 219 to hex 0x00and set NTLM to v1/v2. or even 2.0 only if avail.
            and sw 25 to 60.
            Thanks a lot Synthohol, I'll update you in the next few days.
            "set bit SW 219 to hex 0x00 and sw 25 to 60" are to be changed in Service Mode -> System 2 -> Software Switch Setting ? Thanks.

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5748

              #7
              yuppers! and dont forget the ntlm in admin network.

              good luck bud.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • GiuZan
                Junior Member
                • Feb 2025
                • 5

                #8
                Originally posted by Synthohol
                yuppers! and dont forget the ntlm in admin network.

                good luck bud.
                Thank you so much Synthohol, I'll update you next week, I've been busy at work all week and didn't have time. I always thank you for your availability.

                Comment

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