Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C

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  • Albonline
    Service Manager

    1,000+ Posts
    • Sep 2008
    • 1144
    #16
    Re: Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C

    wire assy. in the machine? I've seen a couple of them messed up.

    pn A161N10Y02

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7986
        #17
        Re: Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C

        Originally posted by Albonline
        wire assy. in the machine? I've seen a couple of them messed up.

        pn A161N10Y02
        Interesting i would suspect dev wiring not drum. Good to know Thanks.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8131
            #18
            Re: Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C

            Try updating the firmware could have been corrupted especially if you are fitting used parts.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk
            ​

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              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5807
                #19
                Re: Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C

                The fsb was replaced so it should read ok.
                That would be the last thing I swap. I'd take the Fsb from the boo-boo machine and install it on a working machine and see if the issue stays with the board.
                Good luck!!!
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

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                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7986
                    #20
                    Re: Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C

                    I will be interested in voltages reading in Table number.
                    What are Vdc and Vg values for cyan?
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • splblazer91
                        Trusted Tech

                        100+ Posts
                        • Jul 2014
                        • 204
                        #21
                        Re: Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C

                        Replace sub hopper

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                          • JakePrintTech
                            Junior Member
                            • Nov 2021
                            • 8
                            #22
                            Re: Develop INEO+ 554e/Konica Bizhub C554e - 0.00% TCR-C



                            Thanks for all the continued feedback. Need to respond to a few suggestions.

                            UPS - No UPS being used for machine, same model machine was in this same location only a few weeks prior. Machines swapped as its contracted and previous device had high page count and a couple of faults

                            Wire Assy P/N A161N10Y02 - This is drum wiring and unlikely to be related to this issue? Happy to be proven wrong? Dev wiring has already been replaced. So not wiring between cyan dev and FSB

                            F/W - Firmware isn't too far behind but it hasn't been updated as part of this repair as of yet, going to do on next visit

                            FSB into another machine - This has already been done. Issue did not follow the FSB.

                            VDC & VG values for cyan - We will gather this info on our next visit, don't have this handy at this time.

                            Replace Sub Hopper - This was suggested at the early part of this thread but a few people including myself don't agree that it can be the sub hopper as toner is still getting transported into the dev unit and dev's that are reading fine in other machines aren't reading fine in this machine.

                            Good news is the machine is working ok as long as cyan isn't used too much during printing, customer using 99% black only so we have time to work through this issue. Again appreciate all the responses and assistance

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