Konica c364e freeze when hard disk is connected

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  • Duplicator
    replied
    Have you tried running the diagnostic mode?

    Leave a comment:


  • asadk70
    replied
    Originally posted by copier tech
    When you fit another HDD does the C364e prompt you to format it ?

    Also check the HDD is set to installed in CE mode.


    We can supply the reset tool if you want to try it.

    www.printerfirmware.co.uk

    Yes when I fit another hdd it’s asking for format but after formatting when machine boot up after few seconds it’s hang
    in service mode hdd is installed

    Leave a comment:


  • copier tech
    replied
    When you fit another HDD does the C364e prompt you to format it ?

    Also check the HDD is set to installed in CE mode.


    We can supply the reset tool if you want to try it.

    www.printerfirmware.co.uk


    Leave a comment:


  • asadk70
    started a topic Konica c364e freeze when hard disk is connected

    Konica c364e freeze when hard disk is connected

    C364e Konica freeze when h.d is connected when I disconnect hard disk is working fine print copy but can’t do scan because of hard disk I tried ssd board do physical format and logical format tested with 4 hard disk no luck

    last option to swap mfp board

    can anyone send me mfp reset tool
    many many thanks

    asadk70@gmail.com
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