konica minolta c300i multi scan off platten question

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1148
    #1

    konica minolta c300i multi scan off platten question

    so I am stumped on a machine. when I want to do a copy off the original glass it wants to make me do a 2 sided.. or seperate scan. I do think I have small originals on and on the section about seperate scan it was turned off.. I turned it on in admin settings it didnt change anything.. if I make a copy through the doc feeder no problem only on the glass is not working. is there a setting for multiple originals off glass or seperate scan or something? help my brain is fried trying to find the setting.. thanks in advance


    brent
    Tags: copy, glass, scan, seperate, setting
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7467
      #2
      Re: konica minolta c300i multi scan off platten question
      • [Utility]
        • [Utility]
          • [Copier Settings]
            • [Basic Setting]
            • [Default Copy Settings]
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22601
          #3
          Re: konica minolta c300i multi scan off platten question

          Originally posted by tsbservice
          • [Utility]
            • [Utility]
              • [Copier Settings]
                • [Basic Setting]
                • [Default Copy Settings]



          Do you have duplex originals set as a scan default? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • brent
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2008
              • 1148
              #4
              Re: konica minolta c300i multi scan off platten question

              its so simple that I can not find the setting.. duplex originals as a scan setting. I do not think so nowhere does it say duplex. unless its a setting in the menus
              also if I could set it to multi scan off glass and the set up default settings I would be fine.. but everything I see indicates its simplex copies. like I said its a simple setting I cant find ugh.. why anyone would have set this setting to do this is beyond me.. I h ope I have given enough information for some more help

              thanks guys sorry


              brent

                Comment

                • Copier Addict
                  Aging Tech

                  Site Contributor
                  10,000+ Posts
                  • Jul 2013
                  • 12686
                  #5
                  Re: konica minolta c300i multi scan off platten question

                  Originally posted by brent
                  its so simple that I can not find the setting.. duplex originals as a scan setting. I do not think so nowhere does it say duplex. unless its a setting in the menus
                  also if I could set it to multi scan off glass and the set up default settings I would be fine.. but everything I see indicates its simplex copies. like I said its a simple setting I cant find ugh.. why anyone would have set this setting to do this is beyond me.. I h ope I have given enough information for some more help

                  thanks guys sorry


                  brent

                  There is a "serperate scan from platen" setting under Utility, user settings, system settings. I think it is on the second page.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22601
                      #6
                      Re: konica minolta c300i multi scan off platten question

                      On Konica Minoltas, you set up the features you want as default. Then go to the specified menu and select "Current Settings" to lock it in. The other choice is "Factory Default" which also might solve your issue. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • brent
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2008
                          • 1148
                          #7
                          Re: konica minolta c300i multi scan off platten question

                          it wont work. it is set up for simplex. its set up for simplex scanning.. I went into system settings and turned off the seperate scan from platten.. still wont work
                          I guess its not my day yet lol

                          brent

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7467
                              #8
                              Re: konica minolta c300i multi scan off platten question

                              Burn that damn thing...just kidding 😊
                              Maybe it's time for Clear All Data.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • brent
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Nov 2008
                                  • 1148
                                  #9
                                  Re: konica minolta c300i multi scan off platten question

                                  Originally posted by tsbservice
                                  Burn that damn thing...just kidding 😊
                                  Maybe it's time for Clear All Data.
                                  the roof is on fire.. love that song!!

                                    Comment

                                    • brent
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Nov 2008
                                      • 1148
                                      #10
                                      Re: konica minolta c300i multi scan off platten question

                                      thanks everyone.. we had to do a data all clear.. it absolutely was stuck. and now it works.. appreciate everyones advice

                                      brent

                                        Comment

                                        • Woxner
                                          Senior Tech

                                          500+ Posts
                                          • Jul 2011
                                          • 798
                                          #11
                                          Re: konica minolta c300i multi scan off platten question

                                          All you had to do is turn sort mode off. It was set to auto sort. This causes platten copies to ask you to continue.

                                            Comment

                                            Previous template Next
                                            Working...