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  • konica7022
    Trusted Tech

    Site Contributor
    100+ Posts
    • Nov 2008
    • 132

    #1

    bizhub c224e toner clot

    hope you all doing well especially the old chaps that have been constantly helping others (salute to you all)

    bizhub c224e .. toner started forming clots (i was using compatible toner)

    cleaned added new k developer ... switched to genuine toner .. but still the issue remains

    already changed all drums units to genuine ones

    have issue in blue as well when i print moreWhatsApp Image 2021-12-09 at 11.19.20 AM.jpgWhatsApp Image 2021-12-06 at 10.51.16 PM (1).jpgWhatsApp Image 2021-12-06 at 10.51.16 PM.jpg
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4623

    #2
    Re: bizhub c224e toner clot

    Originally posted by konica7022
    hope you all doing well especially the old chaps that have been constantly helping others (salute to you all)

    bizhub c224e .. toner started forming clots (i was using compatible toner)

    cleaned added new k developer ... switched to genuine toner .. but still the issue remains

    already changed all drums units to genuine ones

    have issue in blue as well when i print more[ATTACH=CONFIG]51132[/ATTACH][ATTACH=CONFIG]51133[/ATTACH][ATTACH=CONFIG]51134[/ATTACH]
    When you say you "cleaned added new developer" what developer? Not aware of any developer for this machine?? Developer is mixed in with toner and constantly being refreshed.

    Still looks like developer unit issue from bad aftermarket toner.

    Since you put new "Genuine" K toner in run 40-60 K half tone test pages you should see fill come back in as long as it has good drum. Do the same for Cyan, if you can find genuine TN321 toner. I've saved many expensive dev units this way.
    This procedure can also be used to turn a K dev unit into a color. Around 40 11x17 halftones you will see the K turning to whatever color, by page 60 it will have changed to that color. K dev units are much less then color $150 vs $500+ !!!!

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7975

      #3
      Re: bizhub c224e toner clot

      Go in service mode and print CMYK halftone patterns at 130 values what they look like? Clean IDC sensors as well they are clogged for certain.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • romario
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jun 2020
        • 191

        #4
        Re: bizhub c224e toner clot

        Originally posted by konica7022
        hope you all doing well especially the old chaps that have been constantly helping others (salute to you all)

        bizhub c224e .. toner started forming clots (i was using compatible toner)

        cleaned added new k developer ... switched to genuine toner .. but still the issue remains

        already changed all drums units to genuine ones

        have issue in blue as well when i print more[ATTACH=CONFIG]51132[/ATTACH][ATTACH=CONFIG]51133[/ATTACH][ATTACH=CONFIG]51134[/ATTACH]
        by chance if you cleaned the laser with the stick? it is not too much to ask. It looks more than the K laser It is dirty with toner






        thanks





        Comment

        • konica7022
          Trusted Tech

          Site Contributor
          100+ Posts
          • Nov 2008
          • 132

          #5
          Re: bizhub c224e toner clot

          Originally posted by romario
          by chance if you cleaned the laser with the stick? it is not too much to ask. It looks more than the K laser It is dirty with toner
          yes bro tried that .. and even had the entire laser unit removed and cleaned and re installed

          after few day same issue

          these are the latest images of the drum and dev unit
          WhatsApp Image 2021-12-18 at 7.25.41 PM.jpgWhatsApp Image 2021-12-18 at 7.31.49 PM.jpgWhatsApp Image 2021-12-18 at 7.31.38 PM.jpgWhatsApp Image 2021-12-18 at 7.31.28 PM.jpgWhatsApp Image 2021-12-18 at 7.31.11 PM.jpg

          Comment

          • konica7022
            Trusted Tech

            Site Contributor
            100+ Posts
            • Nov 2008
            • 132

            #6
            Re: bizhub c224e toner clot

            Originally posted by tsbservice
            Go in service mode and print CMYK halftone patterns at 130 values what they look like? Clean IDC sensors as well they are clogged for certain.
            was cleaned, while i cleaned the transfer belt unit and also changed TB cleaning Blade later

            Comment

            • konica7022
              Trusted Tech

              Site Contributor
              100+ Posts
              • Nov 2008
              • 132

              #7
              Re: bizhub c224e toner clot

              Originally posted by copyman
              When you say you "cleaned added new developer" what developer? Not aware of any developer for this machine?? Developer is mixed in with toner and constantly being refreshed.

              Still looks like developer unit issue from bad aftermarket toner.

              Since you put new "Genuine" K toner in run 40-60 K half tone test pages you should see fill come back in as long as it has good drum. Do the same for Cyan, if you can find genuine TN321 toner. I've saved many expensive dev units this way.
              This procedure can also be used to turn a K dev unit into a color. Around 40 11x17 halftones you will see the K turning to whatever color, by page 60 it will have changed to that color. K dev units are much less then color $150 vs $500+ !!!!
              Removed the K developer unit .. flushed out old dev powerd, cleaned the unit filled with new dev powder

              and still the same issue

              Comment

              • tech51
                Senior Tech

                500+ Posts
                • Jan 2009
                • 846

                #8
                Re: bizhub c224e toner clot

                Genuine k dev unit and drum and a genuine replacement drum in the cyan should do it along with a thorough clean up of the ph etc.

                Comment

                • femaster
                  Service Manager

                  1,000+ Posts
                  • May 2011
                  • 1482

                  #9
                  Re: bizhub c224e toner clot

                  Originally posted by konica7022
                  yes bro tried that .. and even had the entire laser unit removed and cleaned and re installed

                  after few day same issue

                  these are the latest images of the drum and dev unit
                  [ATTACH=CONFIG]51151[/ATTACH][ATTACH=CONFIG]51152[/ATTACH]
                  Looking at those pictures, you have an excess of developer in the front end of the unit, and none in the middle or back of it. You need to cover the toner addition tube with your thumb, and shake that thing front to back to evenly distribute the developer in the unit. If it was evenly distributed to start with and ended up like that, then there is something else wrong. Augers not working correctly, or maybe the copier is not level? Is the floor where the copier sits slanted making the front side of the copier lower than the back?
                  A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                  My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                  Comment

                  • Gab
                    Senior Tech
                    • Aug 2015
                    • 668

                    #10
                    Re: bizhub c224e toner clot

                    Konica machines accept not ghenuin toner vey well.
                    obviosly there is a problem in developer unit. Developer are not evenly distributed on magnet roller perhaps there is an obstacle bothering developer to go to right side if developer unit or the film above the mag reller . You have to check if there is the correct amount of developer in unit at the side that there is not enough developer on mag roller. Something prevents dev to do to mag reoller . Open and check.

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4623

                      #11
                      Re: bizhub c224e toner clot

                      You have been given some good advice but the best advice given was to replace the Drum(s) & Developer unit(s) with GENUINE Kon/Min.

                      If you don't want to do that and insist on using old / generic consumables then there is nothing anyone can do for you here.

                      Best of luck

                      Comment

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