As we all know KM supplies have been hard to obtain lately so we've had to go to alternative sources. (Big K) I purchased a few k toners to actually try here to test and keep an eye on but was forced due to KM shortages to put them to use at a local customer on KM C300I. Customer called for complaining about void areas on the print. I asked them to clean the laser slit glass and report back thinking that that was probably the issue. They called back saying no improvement on prints so I told them I would be out this morning. I pulled out the K dv unit after running a few solid test charts and long a behold the K dv unit is almost completely empty with little to no material on the mag roller. KM uses a trickle feed in their machines to replenish the dv units. I've attached a few pics with no error codes and all components test ok. This is the the only machine I have that currently has non oem toner in it and thank god its in the cheapest dv unit. Am I going down the wrong rabbit hole or is this a kawinkidink and should be look at something else? Merry Christmas everyone!
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