Di470 C-OF24

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  • adm22
    Technician
    • Dec 2010
    • 15

    #1

    [Error Code] Di470 C-OF24

    Have a Di470 that has come up with a C-OF24 error code. In the past this has gone away by opening and closing the front door. Now it is always on.

    I have the service manual and determined that this is a AIDC Sensor contamination correction failure.

    Figure best bet is to try cleaning it, found a picture of it in the manual but I have not been able to figure out where this is and the best way to get to it. For obvious reasons do not want to just start taking things apart.

    Doing a rest does not make it go away.

    Unrelated is there a place one can get the 4002-3708-01 little plastic clip /handle that holds the paper exit tray in place? Mine has busted and now have to hold the door in just the right place or else get lots of jams.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5735

    #2
    Re: Di470 C-OF24

    It's under the drum mounted to the carriage.
    Remove the drum and you should see it between the drum pick off fingers

    Also kudos for being a paleontologist!!
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • adm22
      Technician
      • Dec 2010
      • 15

      #3
      Re: Di470 C-OF24

      Originally posted by Synthohol
      It's under the drum mounted to the carriage.
      Remove the drum and you should see it between the drum pick off fingers

      Also kudos for being a paleontologist!!
      Should one go about removing from the front, the side or the back?

      The sensor appears to be towards the back from the drawing I saw.

      Comment

      • srvctec
        Former KM Senior Tech

        500+ Posts
        • Oct 2009
        • 827

        #4
        Re: Di470 C-OF24

        Originally posted by adm22
        Should one go about removing from the front, the side or the back?

        The sensor appears to be towards the back from the drawing I saw.
        You just remove the drum and clean the sensor, preferably with a cotton swab dampened with alcohol after you blow off the loose toner.
        Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 14348

          #5
          Re: Di470 C-OF24

          Originally posted by adm22
          Have a Di470 that has come up with a C-OF24 error code. In the past this has gone away by opening and closing the front door. Now it is always on.

          I have the service manual and determined that this is a AIDC Sensor contamination correction failure.

          Figure best bet is to try cleaning it, found a picture of it in the manual but I have not been able to figure out where this is and the best way to get to it. For obvious reasons do not want to just start taking things apart.

          Doing a rest does not make it go away.

          Unrelated is there a place one can get the 4002-3708-01 little plastic clip /handle that holds the paper exit tray in place? Mine has busted and now have to hold the door in just the right place or else get lots of jams.

          You need to open the front door. Drop the transport section using the gray lever. I think there are three screws to remove and the drum assembly should slide out.

          Comment

          • adm22
            Technician
            • Dec 2010
            • 15

            #6
            Re: Di470 C-OF24

            got it out of there. thanks

            The manual made it sound like you needed to remove it from the rear

            Comment

            • adm22
              Technician
              • Dec 2010
              • 15

              #7
              Re: Di470 C-OF24

              ok

              cleaned it got it put all back together and the same error come back.

              as instructed in the service manual i also made sure the connections were tight

              any suggestions?

              Comment

              • srvctec
                Former KM Senior Tech

                500+ Posts
                • Oct 2009
                • 827

                #8
                Re: Di470 C-OF24

                Originally posted by adm22
                ok

                cleaned it got it put all back together and the same error come back.

                as instructed in the service manual i also made sure the connections were tight

                any suggestions?
                The sensor might be bad. I know I replaced some over the years but we don't even have any documentation on those dinosaurs any more. Manuals were all deleted years ago once we had no more in the field.
                Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                Comment

                • adm22
                  Technician
                  • Dec 2010
                  • 15

                  #9
                  Re: Di470 C-OF24

                  Originally posted by srvctec
                  The sensor might be bad. I know I replaced some over the years but we don't even have any documentation on those dinosaurs any more. Manuals were all deleted years ago once we had no more in the field.

                  I have a PDF of the manuals which have helped me a bit. I live in the boonies and the only guy who would come to service copiers died a few years back (he was rather young under 40). So I have learned to do a fair bit myself. This is the first problem have had in a long time that I have not been able to figure out by myself.

                  The part number is allegedly 1149-0107-01

                  I thought it was a newer model, about 30 years newer than my new car.

                  My hard work has paid off and I have been awarded with two new error codes:

                  C-1020 and C-1029 both of which have gone away by on and off but the original sesor board bad keep coming up.

                  The manual says to fix both of those:

                  1. Reset the malfunction and turn OFF and ON the Power Switch.
                  2. If the same malfunction persists, check cables and connectors for proper
                    connection.
                  3. If they are okay, change Image Processing Board, Memory Board, or Hard
                    Disk Drive.

                  Comment

                  • femaster
                    Service Manager

                    1,000+ Posts
                    • May 2011
                    • 1458

                    #10
                    Re: Di470 C-OF24

                    I'm not a fan of E-Waste, but after trying to find a manual on Konica's website unsuccessfully, I looked into the latest firmware release date to get an idea of the machines age. I'd say it's time to throw in the towel on this one; it must have paid for itself many times over by now. At approximately 18 years old, it's lived a good life...
                    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

                    • adm22
                      Technician
                      • Dec 2010
                      • 15

                      #11
                      Re: Di470 C-OF24

                      Originally posted by femaster
                      I'm not a fan of E-Waste, but after trying to find a manual on Konica's website unsuccessfully, I looked into the latest firmware release date to get an idea of the machines age. I'd say it's time to throw in the towel on this one; it must have paid for itself many times over by now. At approximately 18 years old, it's lived a good life...
                      I bought it second hand in 2010 (three girlfriends ago), I found a receipt from the original purchaser and it was bought brand new in 2005.

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5735

                        #12
                        Re: Di470 C-OF24

                        IIRC you need a CF card to update the firmware, not worth the trouble if you ask me.
                        you still deserve props for even trying!
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4521

                          #13
                          Re: Di470 C-OF24

                          Wow! Now I feel real old . I was factory trained on this model but has been so long that I forgot mostly everything. Was this the model where the pwr sup would go bad and you had to re-solder all the big solder joints on pwr sup?

                          Would be very surprised if you can find odd ball parts like sensors, etc if at all for that old model.

                          Believe it or not I still have a box of 470 boards, HDD, etc. that should of been thrown into dumpster years ago. Wouldn't have sensors or anything like that but let me know if you need the main pwb, etc.

                          Best of luck

                          Comment

                          • Hansoon
                            Field Supervisor

                            Site Contributor
                            2,500+ Posts
                            • Sep 2007
                            • 3347

                            #14
                            Re: Di470 C-OF24

                            Unrelated is there a place one can get the 4002-3708-01 little plastic clip /handle that holds the paper exit tray in place? Mine has busted and now have to hold the door in just the right place or else get lots of jams.
                            I still have two pieces in stock. For the previous error code C-OF24 you might need also the anti spill mylar #1033-0156-01 too and a cleaning blade #1136-0901-01 as well.

                            You can have them all 3 parts for free against postal charges Germany-USA USD 20.00 on my PayPal account

                            Have a lot of other stuff for those series. How'bout fuser rollers, fuser web, bearings, picker fingers etc?

                            I bought it second hand in 2010 (three girlfriends ago), I found a receipt from the original purchaser and it was bought brand new in 2005
                            No need for embarrassment. I removed the last one of them from a rental contract about 3 years ago. I loved these machines, not because they where that much good - no comparison with modern series - but I made VERY good money with them through the years. Aaaahhhh...... the old days....



                            Hans
                            “ Sent from my Intel 80286 using MS-DOS 2.0
                            https://www.copytechnet.com/images/smilies/biggrin.png

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5735

                              #15
                              Re: Di470 C-OF24

                              Originally posted by copyman
                              Was this the model where the pwr sup would go bad and you had to re-solder all the big solder joints on pwr sup?
                              lol that was the 470Z analog
                              yes, we ARE that old!! hahahaha
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

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