Greetings Programs,
I have a client with a C458 that will not print.
There is no error code.
The only indication is the job message in the top right of the screen says "Stop Printing".
Print jobs sent from PC, Copies, and Demo Page/Meter sheet all have the same result.
The fan will spin up in prep for a print job, but it won't pull paper.
Scan jobs function normally.
I have done initialization, physical and logical format, and firmware update (I had to disable the HD to get the FW to update).
I'm stuck on this one...
Any help is appreciated!
Thanks!
I have a client with a C458 that will not print.
There is no error code.
The only indication is the job message in the top right of the screen says "Stop Printing".
Print jobs sent from PC, Copies, and Demo Page/Meter sheet all have the same result.
The fan will spin up in prep for a print job, but it won't pull paper.
Scan jobs function normally.
I have done initialization, physical and logical format, and firmware update (I had to disable the HD to get the FW to update).
I'm stuck on this one...
Any help is appreciated!
Thanks!
Comment