C458 Stop Printing

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  • FuserNoob
    Service Mgr, CISSP

    Site Contributor
    100+ Posts
    • Jul 2022
    • 162

    #1

    C458 Stop Printing

    Greetings Programs,
    I have a client with a C458 that will not print.
    There is no error code.
    The only indication is the job message in the top right of the screen says "Stop Printing".
    Print jobs sent from PC, Copies, and Demo Page/Meter sheet all have the same result.
    The fan will spin up in prep for a print job, but it won't pull paper.
    Scan jobs function normally.
    I have done initialization, physical and logical format, and firmware update (I had to disable the HD to get the FW to update).
    I'm stuck on this one...
    Any help is appreciated!
    Thanks!
  • Thib
    Technician
    • May 2017
    • 35

    #2
    I see this when the lifestop settings are turned on.

    Svc mode - stop, 0, clear - life stop setting.

    Comment

    • FuserNoob
      Service Mgr, CISSP

      Site Contributor
      100+ Posts
      • Jul 2022
      • 162

      #3
      Oooh, forgot about that!
      Thanks!

      Comment

      • FuserNoob
        Service Mgr, CISSP

        Site Contributor
        100+ Posts
        • Jul 2022
        • 162

        #4
        Originally posted by Thib
        I see this when the lifestop settings are turned on.

        Svc mode - stop, 0, clear - life stop setting.
        That was it!
        Thanks!!

        Comment

        • Brad6784
          Technician

          Site Contributor
          50+ Posts
          • Mar 2015
          • 84

          #5
          Originally posted by Thib
          I see this when the lifestop settings are turned on.

          Svc mode - stop, 0, clear - life stop setting.
          Great shout, nice one!!

          Comment

          • nullskull
            Learning

            250+ Posts
            • Aug 2023
            • 485

            #6
            What is lifestop?

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5891

              #7
              it stops telling you to change the worn/used consumable.(not toner)
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • KMFLT3CH
                Trusted Tech

                100+ Posts
                • May 2017
                • 242

                #8
                Originally posted by nullskull
                What is lifestop?
                Originally posted by Synthohol
                it stops telling you to change the worn/used consumable.(not toner)
                Nah, life stop is just what it sounds like. Once the consumable has reached end of life, the machine ceases any copy/print operation. There are no error codes or messages on the panel about consumables needing to be replaced. The machine just stops until you disable that setting in service mode. I've seen this on a bunch of machines which is odd because the setting should be disabled by default.

                The settings for the warning messages you're thinking of is under System 2 > Unit Change

                Comment

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