Bizhub C284e light on one side BLACK ONLY see attached please help

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • TEKK09
    Trusted Tech

    100+ Posts
    • Apr 2008
    • 142

    #1

    Bizhub C284e light on one side BLACK ONLY see attached please help

    Had to fix a gray streak on the front side, so I disassembled and cleaned the black drum unit. Put it back together and cleared up the streak, but now it's light on front side where it hadn't been before. Took it apart again but found nothing. I installed a used drum (drum only) and still light on one side. I installed a used charger and no change either.
    Solid color copies are normal (not light on one side).
    Service mode shows a P-5 IDC sensor front, and a P-9 Drum/Dev unit K. Did not have time to check into either.
    My question is, is there anything I can do until I get the new drum in?
    Attached Files
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #2
    Re: Bizhub C284e light on one side BLACK ONLY see attached please help

    Some of the other guys that have rebuilt these units can be of more assistance than I. There are slotted adjustments for the positioning of the primary charge and the developing unit ... both of with will affect your lightness/darkness.

    I disassembled to clean one of these units, only to discover that I made the quality a LOT worse, like yours. Only accidentally did I get the quality back. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • TEKK09
      Trusted Tech

      100+ Posts
      • Apr 2008
      • 142

      #3
      Re: Bizhub C284e light on one side BLACK ONLY see attached please help

      Originally posted by blackcat4866
      Some of the other guys that have rebuilt these units can be of more assistance than I. There are slotted adjustments for the positioning of the primary charge and the developing unit ... both of with will affect your lightness/darkness.

      I disassembled to clean one of these units, only to discover that I made the quality a LOT worse, like yours. Only accidentally did I get the quality back. =^..^=
      Well I have taken them apart to clean before several times and copies were really good afterwards. Not this time tho. I don't recall seeing any adjustment for the charger. And I don't really think the DV unit has gotten out of position. I did take it out to confirm even mag roller from side to side.
      But thanks for the comment. I appreciate it.
      I hope some others come in here and have their say.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7910

        #4
        Re: Bizhub C284e light on one side BLACK ONLY see attached please help

        Probably drum to dev space is too wide front side. Check front side plastic spacer. Maybe you moved it.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 14355

          #5
          Re: Bizhub C284e light on one side BLACK ONLY see attached please help

          It doesn't say whether you cleaned the printhead. Maybe try that if you haven't already

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4524

            #6
            Re: Bizhub C284e light on one side BLACK ONLY see attached please help

            I couldn't open attachments so just throwing some things out there....

            Did you check developer to make sure there is even coating on mag roller. It may have dumped developer and you are low on developer?

            I've rebuilt many of these drum units and was only replacing the drum and blade but after having quality issues like you have I also use new sawtooth charger & grid (all aftermarket parts). Might have to bite the bullet and rebuild K drum unit with new parts & chip.

            Comment

            • femaster
              Service Manager

              1,000+ Posts
              • May 2011
              • 1458

              #7
              Re: Bizhub C284e light on one side BLACK ONLY see attached please help

              Originally posted by TEKK09
              I disassembled and cleaned the black drum unit. Put it back together and cleared up the streak, but now it's light on front side where it hadn't been before. Took it apart again but found nothing. I installed a used drum (drum only) and still light on one side. I installed a used charger and no change either.
              So, when you say that you "installed a used drum", do you mean a completely different, whole drum assembly, or just physically changed out the drum in your current assembly, trying a different used drum in it?

              If you didn't swap out the entire drum assembly for a different, used one, most likely what happened is you removed (or loosened) 2 screws you shouldn't have and moved the plastic piece that controls the gap between the drum and the development unit. Below is a picture that I just happen to have handy. While the text in it isn't relevant to your situation, the pieces that are circled are. On some of the 4- and 4e-series drums, this plastic piece is held in place by 2 screws that are under the blue plastic handle. If you loosened those screws, this piece can slide back and forth changing the gap on the front side of the drum. This is where I would start in you situation. Most likely this piece is too far out creating too large of a gap. Move it inwards just a tiny bit at a time and test. If you get it in too far, the gap won't be large enough, and it will suck your development unit dry...

              Good Luck, patients will be required for this task.

              Konica-Minolta DR-313 Drum Comparison.jpg
              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

              Comment

              • TEKK09
                Trusted Tech

                100+ Posts
                • Apr 2008
                • 142

                #8
                Re: Bizhub C284e light on one side BLACK ONLY see attached please help

                Originally posted by femaster
                So, when you say that you "installed a used drum", do you mean a completely different, whole drum assembly, or just physically changed out the drum in your current assembly, trying a different used drum in it?

                If you didn't swap out the entire drum assembly for a different, used one, most likely what happened is you removed (or loosened) 2 screws you shouldn't have and moved the plastic piece that controls the gap between the drum and the development unit. Below is a picture that I just happen to have handy. While the text in it isn't relevant to your situation, the pieces that are circled are. On some of the 4- and 4e-series drums, this plastic piece is held in place by 2 screws that are under the blue plastic handle. If you loosened those screws, this piece can slide back and forth changing the gap on the front side of the drum. This is where I would start in you situation. Most likely this piece is too far out creating too large of a gap. Move it inwards just a tiny bit at a time and test. If you get it in too far, the gap won't be large enough, and it will suck your development unit dry...

                Good Luck, patients will be required for this task.

                [ATTACH=CONFIG]52254[/ATTACH]

                I think you nailed it! Won't know until I get back out there. I DID loosen that piece not paying enough attention, where I hadn't in the past when I cleaned the unit. Did not realize it was critical. Thank you very much! Will let you know.

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3347

                  #9
                  Re: Bizhub C284e light on one side BLACK ONLY see attached please help

                  Originally posted by copyman
                  I couldn't open attachments so just throwing some things out there....

                  Did you check developer to make sure there is even coating on mag roller. It may have dumped developer and you are low on developer?

                  I've rebuilt many of these drum units and was only replacing the drum and blade but after having quality issues like you have I also use new sawtooth charger & grid (all aftermarket parts). Might have to bite the bullet and rebuild K drum unit with new parts & chip.
                  +1

                  Hans
                  “ Sent from my Intel 80286 using MS-DOS 2.0 “
                  https://www.copytechnet.com/images/smilies/biggrin.png

                  Comment

                  • TEKK09
                    Trusted Tech

                    100+ Posts
                    • Apr 2008
                    • 142

                    #10
                    Re: Bizhub C284e light on one side BLACK ONLY see attached please help

                    Originally posted by femaster
                    So, when you say that you "installed a used drum", do you mean a completely different, whole drum assembly, or just physically changed out the drum in your current assembly, trying a different used drum in it?

                    If you didn't swap out the entire drum assembly for a different, used one, most likely what happened is you removed (or loosened) 2 screws you shouldn't have and moved the plastic piece that controls the gap between the drum and the development unit. Below is a picture that I just happen to have handy. While the text in it isn't relevant to your situation, the pieces that are circled are. On some of the 4- and 4e-series drums, this plastic piece is held in place by 2 screws that are under the blue plastic handle. If you loosened those screws, this piece can slide back and forth changing the gap on the front side of the drum. This is where I would start in you situation. Most likely this piece is too far out creating too large of a gap. Move it inwards just a tiny bit at a time and test. If you get it in too far, the gap won't be large enough, and it will suck your development unit dry...

                    Good Luck, patients will be required for this task.

                    [ATTACH=CONFIG]52254[/ATTACH]

                    THAT WAS IT!
                    I took a close look at the part that's attached to the inner end piece with 2 screws. I saw where the screws had been from the pattern they made, put them back there, and FIXED.
                    I'll drop that 30pack off next trip. Thanks a bunch!
                    Now if I can just get rid of that pesky message about the transfer unit and filter needing replaced.
                    thanks again

                    Comment

                    • srvctec
                      Former KM Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 827

                      #11
                      Re: Bizhub C284e light on one side BLACK ONLY see attached please help

                      Originally posted by TEKK09
                      Now if I can just get rid of that pesky message about the transfer unit and filter needing replaced.
                      thanks again
                      Well, the best way would be to replace the parts needing replaced. If you're not willing or able to do that, you can turn off the consumables reminder in service mode and turn off the life display warnings as well.
                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                      Comment

                      • TEKK09
                        Trusted Tech

                        100+ Posts
                        • Apr 2008
                        • 142

                        #12
                        Re: Bizhub C284e light on one side BLACK ONLY see attached please help

                        Originally posted by srvctec
                        Well, the best way would be to replace the parts needing replaced. If you're not willing or able to do that, you can turn off the consumables reminder in service mode and turn off the life display warnings as well.
                        I have turned off reminders but could not find this particular one.
                        Do those parts have chips on them, or a way of resetting the counter?
                        I guess the obvious answer is yes.
                        Might be the first time i've seen a transfer unit with a chip.
                        I'll look into replacing them, althought they would probably last a good while longer.

                        Comment

                        • srvctec
                          Former KM Senior Tech

                          500+ Posts
                          • Oct 2009
                          • 827

                          #13
                          Re: Bizhub C284e light on one side BLACK ONLY see attached please help

                          Originally posted by TEKK09
                          I have turned off reminders but could not find this particular one.
                          Do those parts have chips on them, or a way of resetting the counter?
                          I guess the obvious answer is yes.
                          Might be the first time i've seen a transfer unit with a chip.
                          I'll look into replacing them, althought they would probably last a good while longer.
                          No, there are no chips in the belts for these machines. You reset the counter in service mode but ONLY if you replace the part (you can just take out the filter and vacuum or blow it out and reinstall), especially for the belt because the voltages required to produce the best copies/prints get reset when you reset the counter. If you reset the counter without replacing the belt, you'll probably get copy/print quality problems.
                          Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                          Comment

                          • TEKK09
                            Trusted Tech

                            100+ Posts
                            • Apr 2008
                            • 142

                            #14
                            Re: Bizhub C284e light on one side BLACK ONLY see attached please help

                            Originally posted by srvctec
                            No, there are no chips in the belts for these machines. You reset the counter in service mode but ONLY if you replace the part (you can just take out the filter and vacuum or blow it out and reinstall), especially for the belt because the voltages required to produce the best copies/prints get reset when you reset the counter. If you reset the counter without replacing the belt, you'll probably get copy/print quality problems.
                            Alrighty.. appreciate ya stoppin by. If I have questions in the future, I'll try and find this thread and ask it here and hopefully you'll get notified. Might just need your help again. May not be all that far off either (might be tomorrow!). Thanks.

                            Comment

                            Working...