Paper jam code 32-01 bizhub c454

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  • iraklis7302
    Technician

    50+ Posts
    • Jan 2022
    • 54

    #1

    Paper jam code 32-01 bizhub c454

    Hi there

    i have a problem with paper jam code 32-01.there is no any paper nowhere in machine,but when i try to print both sides it appears this messAGE.as i saw the paper prints only in one side,the machine doesnt try to take the paper from both sides.it prints only one side and then appears this message.could anyone help me?this was presented from time i replaced the near door with transfer roller etc
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7911

    #2
    Re: Paper jam code 32-01 bizhub c454

    Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8103

      #3
      Re: Paper jam code 32-01 bizhub c454

      Originally posted by tsbservice
      Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.
      +1 on this they turn sticky you can peel them off completely.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • iraklis7302
        Technician

        50+ Posts
        • Jan 2022
        • 54

        #4
        Re: Paper jam code 32-01 bizhub c454

        Originally posted by tsbservice
        Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.
        Thank you ,I will try to find the threads

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7911

          #5
          Re: Paper jam code 32-01 bizhub c454

          Originally posted by copier tech
          +1 on this they turn sticky you can peel them off completely.
          Lol these pads/foams I forgot them...but agree always remove them.
          This time sorry mate I was meaning solenoid mode and there's no pads/foam there.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • iraklis7302
            Technician

            50+ Posts
            • Jan 2022
            • 54

            #6
            Re: Paper jam code 32-01 bizhub c454

            Originally posted by tsbservice
            Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.
            I tried to find any photo but nothing.could you please explain me where is gate switching?thank you in advance

            Comment

            • kingarthur
              Service Manager

              1,000+ Posts
              • Feb 2008
              • 1301

              #7
              Re: Paper jam code 32-01 bizhub c454

              Originally posted by iraklis7302
              I tried to find any photo but nothing.could you please explain me where is gate switching?thank you in advance
              It's between the fuser and the exit, I suggest that you get hold of a service manual and go through the theory of operation.
              Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

              Comment

              • iraklis7302
                Technician

                50+ Posts
                • Jan 2022
                • 54

                #8
                Re: Paper jam code 32-01 bizhub c454

                Originally posted by kingarthur
                It's between the fuser and the exit, I suggest that you get hold of a service manual and go through the theory of operation.

                Comment

                • Gift
                  Service Manager

                  1,000+ Posts
                  • Mar 2011
                  • 2444

                  #9
                  Re: Paper jam code 32-01 bizhub c454

                  Guess the problem might re-occure then - usually after the duplex hasn't been used for a while. In case it does you'll find the solenoid easy if you inspect the exit unit's gate mechanism.

                  Comment

                  • iraklis7302
                    Technician

                    50+ Posts
                    • Jan 2022
                    • 54

                    #10
                    Re: Paper jam code 32-01 bizhub c454

                    Originally posted by Gift
                    Guess the problem might re-occure then - usually after the duplex hasn't been used for a while. In case it does you'll find the solenoid easy if you inspect the exit unit's gate mechanism.

                    ok thank you for your reply.i have solve the problem.It was from transfer roller door.it didnt closed so well so i had to fix it.now my machine prints great from both sides without any error.i appreciate all your help but in my occasion there wasnt any solenoid etc.....

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