Paper jam code 32-01 bizhub c454

[iraklis7302]

Hi there

i have a problem with paper jam code 32-01.there is no any paper nowhere in machine,but when i try to print both sides it appears this messAGE.as i saw the paper prints only in one side,the machine doesnt try to take the paper from both sides.it prints only one side and then appears this message.could anyone help me?this was presented from time i replaced the near door with transfer roller etc

[tsbservice]

Re: Paper jam code 32-01 bizhub c454

Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.

[copier tech]

Re: Paper jam code 32-01 bizhub c454

Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.

+1 on this they turn sticky you can peel them off completely.

[iraklis7302]

Re: Paper jam code 32-01 bizhub c454

Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.

Thank you ,I will try to find the threads

[tsbservice]

Re: Paper jam code 32-01 bizhub c454

+1 on this they turn sticky you can peel them off completely.

Lol these pads/foams I forgot them...but agree always remove them.
This time sorry mate I was meaning solenoid mode and there's no pads/foam there.

[iraklis7302]

Re: Paper jam code 32-01 bizhub c454

Gate switching solenoid needs some stickers under arm... mentioned in a lot of threads.

I tried to find any photo but nothing.could you please explain me where is gate switching?thank you in advance

[kingarthur]

Re: Paper jam code 32-01 bizhub c454

I tried to find any photo but nothing.could you please explain me where is gate switching?thank you in advance

It's between the fuser and the exit, I suggest that you get hold of a service manual and go through the theory of operation.

[iraklis7302]

Re: Paper jam code 32-01 bizhub c454

It's between the fuser and the exit, I suggest that you get hold of a service manual and go through the theory of operation.

[Gift]

Re: Paper jam code 32-01 bizhub c454

Guess the problem might re-occure then - usually after the duplex hasn't been used for a while. In case it does you'll find the solenoid easy if you inspect the exit unit's gate mechanism.

[iraklis7302]

Re: Paper jam code 32-01 bizhub c454

Guess the problem might re-occure then - usually after the duplex hasn't been used for a while. In case it does you'll find the solenoid easy if you inspect the exit unit's gate mechanism.

ok thank you for your reply.i have solve the problem.It was from transfer roller door.it didnt closed so well so i had to fix it.now my machine prints great from both sides without any error.i appreciate all your help but in my occasion there wasnt any solenoid etc.....

[AlaskaCopyTech]

Sorry to dig up an old thread but I have the same thing going on. Just removed two pads that made contact with the exit gate and I am still having the paper just plop out instead of duplex. I have inside the machine a different exit assembly from back in the day that was working in the machine I pulled it from. Would it be worth it to get a new exit assembly and try it?

[tsbservice]

Sorry to dig up an old thread but I have the same thing going on. Just removed two pads that made contact with the exit gate and I am still having the paper just plop out instead of duplex. I have inside the machine a different exit assembly from back in the day that was working in the machine I pulled it from. Would it be worth it to get a new exit assembly and try it?

Better put holding part A7PU890800 on solenoid costs almost nothing...

[AlaskaCopyTech]

Exit assembly already has it.

[tsbservice]

Just removed two pads that made contact with the exit gate...

There are actually 4 pads for gate noise reduction. 2 on main body side and 2 on right door side. Did you remove all 4 of them?

[AlaskaCopyTech]

Nope just saw the two where the gate hits on the machine side. I'll try to find the 2 on the right door side.