c-4512, c-4511 error codes on KM c6000L

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  • wjurls
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2017
    • 493

    #16
    Re: c-4512, c-4511 error codes on KM c6000L

    Originally posted by tsbservice
    A bit offtopic but... nowadays it would be interesting sending parts from USA to Russia
    Yeah... That might be a problem LOL

    Comment

    • tulintron
      Senior Tech

      Site Contributor
      500+ Posts
      • Jul 2014
      • 669

      #17
      Re: c-4512, c-4511 error codes on KM c6000L

      Originally posted by schlf
      One more thing, swapped M and Y units and ran the machine in both cases err 4512
      Below the laser, there is a sensor and an actuator that moves by steel cable through a motor inside the laser. Compare the problematic laser with a good laser. If it is different, open the laser and manually position it to the desired point. I always get a positive result like this.

      But only do this if it really is different and if you are sure the problem is in the laser.

      4511 Laser Yellow
      4512 Laser Magenta
      4513 Laser Cyan
      4514 Laser Black
      https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

      Comment

      • tulintron
        Senior Tech

        Site Contributor
        500+ Posts
        • Jul 2014
        • 669

        #18
        Re: c-4512, c-4511 error codes on KM c6000L

        If you have 4511 and 4512, I suppose you shouldn't invert yellow laser with magenta.


        Compare or invert with cyan
        https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

        Comment

        • schlf
          Technician
          • Feb 2022
          • 18

          #19
          Re: c-4512, c-4511 error codes on KM c6000L

          Originally posted by tulintron
          Below the laser, there is a sensor and an actuator that moves by steel cable through a motor inside the laser. Compare the problematic laser with a good laser. If it is different, open the laser and manually position it to the desired point. I always get a positive result like this.

          But only do this if it really is different and if you are sure the problem is in the laser.

          4511 Laser Yellow
          4512 Laser Magenta
          4513 Laser Cyan
          4514 Laser Black
          tried exactly this but none of my attempts were successful, sometimes the actuator was way in a wrong position after i give it a try. Is there any way to disable color registration with dipsw, or anything like this to just rid of the error and see how terrible the skew in fact is?

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22985

            #20
            Re: c-4512, c-4511 error codes on KM c6000L

            Originally posted by schlf
            ... Is there any way to disable color registration with dipsw, or anything like this to just rid of the error and see how terrible the skew in fact is?
            Perhaps, but that would be pointless. It will cease to be a production quality printer. =^.^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • schlf
              Technician
              • Feb 2022
              • 18

              #21
              Re: c-4512, c-4511 error codes on KM c6000L

              Originally posted by blackcat4866
              Perhaps, but that would be pointless. It will cease to be a production quality printer. =^.^=
              You're right, terrible idea.
              Ended up now ordering some used units entirely, because that's the only option.
              Can you help me out what to do when swapping them? Really don't want to end up with 6 units on my hands 4 of which are just dead

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22985

                #22
                Re: c-4512, c-4511 error codes on KM c6000L

                Just follow the procedure in the manual, not too complicated.

                Were it me, I would label each laser unit C1, M1, Y1, K1, C2, M2, Y2, K2. As long as labor time isn't a huge issue, I would replace Y1 with Y2, M1 with M2, and run adjustments. Then see if you get any additional codes. If it's the first time for you, it'll take you 1 1/2 to 2 hours to complete. If you have to go back in, it'll be quicker.

                I personally have not experienced simultaneous multiple laser unit failures in the same machine, but I know of other techs that have.

                I have anecdotal reports of a C6000 that pulled laser codes at 3 week intervals. The tech replaced three yellow laser units (each temporarily solving the issue). On the fourth laser installation, he also installed the PRCB. His theory was that the PRCB was overdriving the mirror adjusters, jamming up the worm gear drive. =^..^=
                Attached Files
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • schlf
                  Technician
                  • Feb 2022
                  • 18

                  #23
                  Re: c-4512, c-4511 error codes on KM c6000L

                  Originally posted by blackcat4866
                  Just follow the procedure in the manual, not too complicated.

                  Were it me, I would label each laser unit C1, M1, Y1, K1, C2, M2, Y2, K2. As long as labor time isn't a huge issue, I would replace Y1 with Y2, M1 with M2, and run adjustments. Then see if you get any additional codes. If it's the first time for you, it'll take you 1 1/2 to 2 hours to complete. If you have to go back in, it'll be quicker.

                  I personally have not experienced simultaneous multiple laser unit failures in the same machine, but I know of other techs that have.

                  I have anecdotal reports of a C6000 that pulled laser codes at 3 week intervals. The tech replaced three yellow laser units (each temporarily solving the issue). On the fourth laser installation, he also installed the PRCB. His theory was that the PRCB was overdriving the mirror adjusters, jamming up the worm gear drive. =^..^=
                  Quite comical thing is that's what pretty much happened in my case, if the units are open the shutter is way out of range of the sensor, various manual adjustments didn't have any affects even regardlessly was it made by the copying of the working unit positioning or simply making a thread that holds the shutter longer or shrorter depends on which side it was moving to. Speaking of the PRCB theory, was he wright eventually?

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22985

                    #24
                    Re: c-4512, c-4511 error codes on KM c6000L

                    Originally posted by schlf
                    ... Speaking of the PRCB theory, was he right eventually?
                    Yes, that solved it. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • schlf
                      Technician
                      • Feb 2022
                      • 18

                      #25
                      Re: c-4512, c-4511 error codes on KM c6000L

                      Originally posted by blackcat4866
                      Yes, that solved it. =^..^=
                      Update on the whole situation, tomorrow the used one working prcb will arrive and my concerenes are about the firmware version of it. Didn't find any info on how to update it, except that it needs to be done if they're not the same.
                      ┐('~`;)┌ no idea what to do on that, basically when do i get the fw or how to upload that

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22985

                        #26
                        Re: c-4512, c-4511 error codes on KM c6000L

                        It's been a really long time since I did firmware on a C6000.

                        Like any of the Konica based devices, the folder structure is very important. So when you extract the machine firmware you'll have the basic folder structure, but none of the accessory firmwares. You'll have to download each accessory firmware separately and place it in the correct lettered folder, like the manual says. You'll want only the most recent firmware in each folder (not multiple versions).

                        The firmware I have is at least 12 years old, so it won't help you. Follow the instructions in the manual. =^..^=
                        Attached Files
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • schlf
                          Technician
                          • Feb 2022
                          • 18

                          #27
                          Re: c-4512, c-4511 error codes on KM c6000L

                          So finally it's solved. replacing the prcb and 2 write units but now that thing works.
                          Although now doing duplex top to botom even if the file is top to top for sure but i guess that's another story

                          Comment

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