Bizhub C3350 can't access pagescope

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1619
    #1

    Bizhub C3350 can't access pagescope

    Strange one. Can't get pagescope to load. Browser says its an unsecure site and blocks it. Error 404.

    Any idea how to reset everything to factory? HDD Format? Firmware ?

    Thanks for any help!
    Tags: error, hdd, idea, pagescope, reset
    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1511
      #2
      Re: Bizhub C3350 can't access pagescope

      Originally posted by mrfuser
      Strange one. Can't get pagescope to load. Browser says its an unsecure site and blocks it. Error 404.
      Thanks for any help!
      Sounds like your browser is blocking it because it doesn't have a valid security certificate and the browser is trying to establish a secure connection to it. Try just "http://" in front of the IP address instead of "https://" (without the quotes). There should also be a way to force your browser to connect anyway, via clicking a link on the "error" page you are seeing.
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5845
          #3
          Re: Bizhub C3350 can't access pagescope

          Try Firefox. Edge and chrome are not nice sometimes
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

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            • emujo2
              Service Manager

              1,000+ Posts
              • Mar 2017
              • 1579
              #4
              Re: Bizhub C3350 can't access pagescope

              you can also try IE in compatibility mode..If SSL was setup then the default SSL cert will not be sufficient, a HDD clear might delete the cert and put you back into Non SSL..but you would need to clear any browser that has connected to it previoulsy as the SSL settings will be cached. E

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                • bbrain
                  Technician

                  Site Contributor
                  • Mar 2020
                  • 17
                  #5
                  Re: Bizhub C3350 can't access pagescope

                  Hi,

                  Check this:
                  https://youtu.be/vainp2hFZT4


                  Or you can lower the TLS requirement:
                  FF:
                  How to enable TLS 1.0 in Firefox Browser? | Firefox Support Forum | Mozilla Support
                  Or you can enable the deprecated versions.

                  Br, bbr.

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