konica c308 , TCR value for black still 0 even if i replace the sensir

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  • motasem93
    Junior Member
    • Oct 2019
    • 7

    #1

    konica c308 , TCR value for black still 0 even if i replace the sensir

    Hello dear all,
    i have a problem that my konica c308 still showing TCR value to be 0 , even if i make reset or replace it to a new sensor , i hope to provide me your help
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7926

    #2
    Re: konica c308 , TCR value for black still 0 even if i replace the sensir

    Originally posted by motasem93
    Hello dear all,
    i have a problem that my konica c308 still showing TCR value to be 0 , even if i make reset or replace it to a new sensor , i hope to provide me your help
    Which colour? Have you replaced developer unit or only chip? Provide some more basic information like counters, parts life, etc...imho not many experienced Konica techs would lose their precious time helping probably enduser giving so little information.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4544

      #3
      Re: konica c308 , TCR value for black still 0 even if i replace the sensir

      Perhaps English language is the problem but as tsb posted you need to provide more information. What sensor did you replace? Without more details no one here will be able to help you.

      Comment

      • motasem93
        Junior Member
        • Oct 2019
        • 7

        #4
        Re: konica c308 , TCR value for black still 0 even if i replace the sensir

        Originally posted by tsbservice
        Which colour? Have you replaced developer unit or only chip? Provide some more basic information like counters, parts life, etc...imho not many experienced Konica techs would lose their precious time helping probably enduser giving so little information.
        thanks for your reply , it is black color (k) , after testing many new K chips and still giving 0 value , i decided to take another developing unit from a working machine which it giving 6.3 on the working machine ,and i installed it on my problem machine and it also giving TCR value 0 ,
        (K) counter 304193
        (K) developing unit consumable life 93%

        Comment

        • motasem93
          Junior Member
          • Oct 2019
          • 7

          #5
          Re: konica c308 , TCR value for black still 0 even if i replace the sensir

          Originally posted by copyman
          Perhaps English language is the problem but as tsb posted you need to provide more information. What sensor did you replace? Without more details no one here will be able to help you.
          thanks for your reply , it is black color (k) , after testing many new K chips and still giving 0 value , i decided to take another developing unit from a working machine which it giving 6.3 on the working machine ,and i installed it on my problem machine and it also giving TCR value 0 ,
          (K) counter 304193
          (K) developing unit consumable life 93%

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4544

            #6
            Re: konica c308 , TCR value for black still 0 even if i replace the sensir

            Originally posted by motasem93
            thanks for your reply , it is black color (k) , after testing many new K chips and still giving 0 value , i decided to take another developing unit from a working machine which it giving 6.3 on the working machine ,and i installed it on my problem machine and it also giving TCR value 0 ,
            (K) counter 304193
            (K) developing unit consumable life 93%
            Did you try black drum and developer unit from another good machine? With those units in machine go into service mode and initialize the machine. Do not initialize server cache

            Was there developer in the original developer unit? You may have to use new developer chip with good developer unit & drum. Install with machine off then turn power on.

            Are you using genuine toner?

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7926

              #7
              Re: konica c308 , TCR value for black still 0 even if i replace the sensir

              With this problem it's time to call a Konica engineer to check bushings, toner hopper and so on.
              New Original K developer unit is extremely cheap for its life there is really no reason to bother with chips, second hand units...
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • motasem93
                Junior Member
                • Oct 2019
                • 7

                #8
                Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                Originally posted by copyman
                Did you try black drum and developer unit from another good machine? With those units in machine go into service mode and initialize the machine. Do not initialize server cache

                Was there developer in the original developer unit? You may have to use new developer chip with good developer unit & drum. Install with machine off then turn power on.

                Are you using genuine toner?
                yes dear, i'm already using genuine toner, and installed another original developing unit, and the confusing result that TCR value still 0

                Comment

                • motasem93
                  Junior Member
                  • Oct 2019
                  • 7

                  #9
                  Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                  Originally posted by tsbservice
                  With this problem it's time to call a Konica engineer to check bushings, toner hopper and so on.
                  New Original K developer unit is extremely cheap for its life there is really no reason to bother with chips, second hand units...
                  i checked toner hopper motor , it working correctly and when making toner supply it deliver the toner to developing unit , but no any change on TCR after that

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5740

                    #10
                    Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                    sounds like a front side board to me.
                    A7PUH00500
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • Gift
                      Service Manager

                      1,000+ Posts
                      • Mar 2011
                      • 2448

                      #11
                      Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                      Yes front side board or broken wiring / contact terminals. First thing is checking these parts for toner contamination and clean them carefully.

                      Comment

                      • motasem93
                        Junior Member
                        • Oct 2019
                        • 7

                        #12
                        Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                        Originally posted by Synthohol
                        sounds like a front side board to me.
                        A7PUH00500
                        i actually replaced it with correctly working one from another machine , and the result same problem, really this is very confusing problem

                        Comment

                        • motasem93
                          Junior Member
                          • Oct 2019
                          • 7

                          #13
                          Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                          Originally posted by Gift
                          Yes front side board or broken wiring / contact terminals. First thing is checking these parts for toner contamination and clean them carefully.
                          i actually replaced it with correctly working one from another machine , and the result same problem, really this is very confusing problem

                          Comment

                          • Albonline
                            Service Manager

                            1,000+ Posts
                            • Sep 2008
                            • 1135

                            #14
                            Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                            Originally posted by motasem93
                            i actually replaced it with correctly working one from another machine , and the result same problem, really this is very confusing problem
                            Not confusing at all. you MUST use a NEW one then it will see the reset and recalibrate.

                            Comment

                            • Albonline
                              Service Manager

                              1,000+ Posts
                              • Sep 2008
                              • 1135

                              #15
                              Re: konica c308 , TCR value for black still 0 even if i replace the sensir

                              developer unit that is. i'd do the drum at the same time.

                              Comment

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