I feel soooooo embarrassed.........

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3347

    #1

    I feel soooooo embarrassed.........

    My folder with firmware for the BH-C-284e series got corrupted. No problem I thought, I have a back-up. However, the back-up got corrupted too, because me dork just updated it with just that corrupted previous folder. Now I do not have the latest firmware for the BH-C-284e which I believe should be the A5C10Y0-F000-GHV-M1.exe or is there “Later & Greater” in the meantime?

    Any help please?

    Hans
    “ Sent from my Intel 80286 using MS-DOS 2.0
    https://www.copytechnet.com/images/smilies/biggrin.png
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22930

    #2
    Re: I feel soooooo embarrassed.........

    Check your email.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8101

      #3
      Re: I feel soooooo embarrassed.........


      No need to 'back up' any firmware simply download it direct from Konica Minolta.


      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • Hansoon
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Sep 2007
        • 3347

        #4
        Re: I feel soooooo embarrassed.........

        Originally posted by copier tech

        No need to 'back up' any firmware simply download it direct from Konica Minolta.


        I'm an Indy, so no way to get anything from Konica Minolta.........



        Hans
        “ Sent from my Intel 80286 using MS-DOS 2.0
        https://www.copytechnet.com/images/smilies/biggrin.png

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7910

          #5
          Re: I feel soooooo embarrassed.........

          Originally posted by copier tech

          No need to 'back up' any firmware simply download it direct from Konica Minolta.


          Oh my gosh 🤣
          If all we were dealers, direct and so on I wonder what will happen with your neat "side" business
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • techsxge
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2022
            • 660

            #6
            Re: I feel soooooo embarrassed.........

            do you still need the fw?

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2444

              #7
              Re: I feel soooooo embarrassed.........

              I think he got covered by blackcat - otherwise i'd be happy to help Hans, too.

              We also use an internal file server maintained by one of my techs - the rest of the crew get this data on their notebooks via sync-tool.
              All in all this saves labour time compared to download it from the manufacturers site everytime "on demand".

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3347

                #8
                Re: I feel soooooo embarrassed.........

                Guys, Cat got me thankfully G20-M1, and I am now totally confused what is the latest firmware for the BH-C-284e. All my information got lost by my screw-up.

                Hans
                nospam[at]rex-technika.com

                “ Sent from my Intel 80286 using MS-DOS 2.0
                https://www.copytechnet.com/images/smilies/biggrin.png

                Comment

                • techsxge
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2022
                  • 660

                  #9
                  Re: I feel soooooo embarrassed.........

                  Originally posted by Gift
                  I think he got covered by blackcat - otherwise i'd be happy to help Hans, too.

                  We also use an internal file server maintained by one of my techs - the rest of the crew get this data on their notebooks via sync-tool.
                  All in all this saves labour time compared to download it from the manufacturers site everytime "on demand".
                  I wrote myself a little batch script that auto downloads all files from our dealer to my server and then syncs it with all notebooks on the weekend of my fellow techs. That way we have the newest Firmware, Tools and Service Manual for all Machines on hand when needed.

                  Comment

                  • Gift
                    Service Manager

                    1,000+ Posts
                    • Mar 2011
                    • 2444

                    #10
                    Re: I feel soooooo embarrassed.........

                    Originally posted by techsxge
                    I wrote myself a little batch script that auto downloads all files from our dealer to my server and then syncs it with all notebooks on the weekend of my fellow techs. That way we have the newest Firmware, Tools and Service Manual for all Machines on hand when needed.
                    Nice - back then KM offered an "offline tool" wich downloaded all FW, manuals, bulletins automatically on an external NAS drive but since they established knova I don't really know how to automate this anymore. Still it's better if only one person kaaps everything up to date and sync/share this date with the other techs.

                    Comment

                    • ltdiniz
                      Supervisor de Campo

                      Site Contributor
                      50+ Posts
                      • Mar 2021
                      • 82

                      #11
                      Re: I feel soooooo embarrassed.........

                      @Hansoon if I haven't mistaken the latest FW of the bizhub C284e is in version A5C10Y0-F000-GDT-M1.
                      I bought a 2TB cloud pack on Mega and I use a folder on my Data server for local bkp storage for security so I don't lose files.
                      Since I don't have access to MyKonica to download files directly from KM.
                      Good luck!

                      Comment

                      • femaster
                        Service Manager

                        1,000+ Posts
                        • May 2011
                        • 1458

                        #12
                        Re: I feel soooooo embarrassed.........

                        Originally posted by Gift
                        Nice - back then KM offered an "offline tool" wich downloaded all FW, manuals, bulletins automatically on an external NAS drive but since they established knova I don't really know how to automate this anymore. Still it's better if only one person kaaps everything up to date and sync/share this date with the other techs.
                        Haven't been with KM long enough to have ever heard of that tool. Not sure if that is something that was ever offered in the US to be honest. All I know is that they don't have anything like that now, and it is probably because they want to sell you their USB Flash Drive with all the documentation on it for a crazy price.
                        A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                        My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3347

                          #13
                          Re: I feel soooooo embarrassed.........

                          All good to know guys, but Hans still does not know which "Frimwar" is the Latest&Greatest for these beauties and most of all how to get it......

                          What's wrong with me anyway. Am I a little retarded these days? Late Covid symptoms? ApePox? Just getting old? Questions upon questions..........

                          Hans
                          “ Sent from my Intel 80286 using MS-DOS 2.0
                          https://www.copytechnet.com/images/smilies/biggrin.png

                          Comment

                          • techsxge
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jan 2022
                            • 660

                            #14
                            Re: I feel soooooo embarrassed.........

                            Originally posted by Hansoon
                            All good to know guys, but Hans still does not know which "Frimwar" is the Latest&Greatest for these beauties and most of all how to get it......

                            What's wrong with me anyway. Am I a little retarded these days? Late Covid symptoms? ApePox? Just getting old? Questions upon questions..........

                            Hans
                            Well then lets help little Hans:
                            Newest Firmware i found is called A5C10Y0-F000-GDR-M1. It was uploaded to my dealers website on
                            22/03/2022
                            I'll send you a download via pm in a few minutes.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8101

                              #15
                              Re: I feel soooooo embarrassed.........

                              Originally posted by tsbservice
                              Oh my gosh 🤣
                              If all we were dealers, direct and so on I wonder what will happen with your neat "side" business
                              I guess so.

                              As always happy to help


                              Printer & Copier Firmware - www.printerfirmware.co.uk


                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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