bizhub C3350i jam 11-01

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  • Andy.CES
    Junior Member
    • Oct 2024
    • 1

    #16
    Having the same tray 1 jam issue on a customer's c3350i. Replaced the whole paper feed assy unit from another machine in the warehouse that I know for sure did not jam because i did test it right before pulling it out. Tray 2 and 3 works perfectly fine but tray 1 will always jam and the paper stops right under the transfer belt. Any other ideas on what to look for?

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    • Woxner
      Senior Tech

      500+ Posts
      • Jul 2011
      • 844

      #17
      just replace with the newest feed unit, it has worked 100% for me.

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 8001

        #18
        They changed shaft of pickup roller and pressing lever. Maybe that's the key.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • kingarthur
          Service Manager

          1,000+ Posts
          • Feb 2008
          • 1338

          #19
          Originally posted by Andy.CES
          Having the same tray 1 jam issue on a customer's c3350i. Replaced the whole paper feed assy unit from another machine in the warehouse that I know for sure did not jam because i did test it right before pulling it out. Tray 2 and 3 works perfectly fine but tray 1 will always jam and the paper stops right under the transfer belt. Any other ideas on what to look for?
          Have you replaced the DFPV unit, the unit in the tray of the main body, has an orange roller, the units in the extra trays have blue rollers, the mod has blue rollers, just swap one over from either tray 2 or 3 and see if it makes a difference - this has cured every single device I've had a problem with - see my earlier post on this thread. There is also a bulletin that tells you to raise the rail that the paper tray slides on, you have to remove the power supply to get to it
          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 8001

            #20
            Originally posted by kingarthur
            Re: bizhub C3350i jam 11-01



            sadly, it's not one part, you have to order 6 parts to make up the one unit - and the parts arrived anything between a couple of days, and a couple of months....

            you need

            Shaft ACT9626300
            Torque Limiter A0ED563900
            Roller A11U560000
            Holder ACT9626101
            Compression Coil Spring ACT9626201
            C-Clip V218030086


            Every machine i've fitted it to, has stopped misfeeding
            I made a note of your list...fast forward and now what we have? They put all parts from monochrome 4050i into C3351i so C3351i inherited tray from 4050i not from C3350i.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

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