konica minolta bizhub c552 wrong colors when printing (color conversion error?)

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  • Mino
    Junior Member
    • Aug 2022
    • 2
    #1

    konica minolta bizhub c552 wrong colors when printing (color conversion error?)

    Hello,
    as described in the title, colors are displayed incorrectly when printing and only when printing, copying works wonderfully. I feel that something is wrong with the color conversion, because if, for example, you print via the advanced settings of Adobe Acrobat and set srgb there, the colors are also wonderful. We also have identical machines that do not have this problem. The bad prints have a predominantly magenta tint and pale tones fade even more. And if it helps in any way, we only work with macs.

    Thanks in advance for the friendly replies
    Tags: color, colors, conversion, printing, wrong
    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5459
      #2
      Re: konica minolta bizhub c552 wrong colors when printing (color conversion error?)

      When last was it serviced? Did you do gradation adjustment?
      Whatever

        Comment

        • Albonline
          Service Manager

          1,000+ Posts
          • Sep 2008
          • 1131
          #3
          Re: konica minolta bizhub c552 wrong colors when printing (color conversion error?)

          Originally posted by Mino
          Hello,
          as described in the title, colors are displayed incorrectly when printing and only when printing, copying works wonderfully. I feel that something is wrong with the color conversion, because if, for example, you print via the advanced settings of Adobe Acrobat and set srgb there, the colors are also wonderful. We also have identical machines that do not have this problem. The bad prints have a predominantly magenta tint and pale tones fade even more. And if it helps in any way, we only work with macs.

          Thanks in advance for the friendly replies

          did you uninstall and reinstall the driver?

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22922
              #4
              Re: konica minolta bizhub c552 wrong colors when printing (color conversion error?)

              Maybe a couple of image samples would help your explanation? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • JasonSBE
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Apr 2014
                  • 182
                  #5
                  Re: konica minolta bizhub c552 wrong colors when printing (color conversion error?)

                  Would it be possible to print something from internal memory such as the printer test page, as well as something from the PC and provide samples?

                    Comment

                    • techsxge
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2022
                      • 660
                      #6
                      Re: konica minolta bizhub c552 wrong colors when printing (color conversion error?)

                      Might be Adobe fcking something up here. Try other programs and maybe install a new driver

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4519
                          #7
                          Re: konica minolta bizhub c552 wrong colors when printing (color conversion error?)

                          If only when printing you can most likely rule out the copier and look at driver or the program for print job. One way to be sure as others suggested is print the internal demo page, if ok it's not the copier.

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