Blurry Barcodes on Plastic

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  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2444

    #16
    Re: Blurry Barcodes on Plastic

    Did you force and stop the print process before the fuser so you can have a look at the quality before and after the fusing process? Perhaps it's looking bad before that fuser, too so you can rule that out.
    I also find it funny that this is a workflow in a hospital - from my experience printing on plastic with modern laser printers usually end up in more or less poor-ish results.

    I'd recommend something proprietary for this task or if it needs to be a budget solution: buy a label printer like brother "p touch" you can print lables on demand and stick them on the wristband - the adhesive quality is very good and the barcode will always come out crystal clear. Another advantage is that the color won't rub-off easily like toner usually does if printed on foil.
    Last edited by Gift; 09-01-2022, 03:14 PM.

    Comment

    • Madnhain
      Trusted Tech

      100+ Posts
      • Dec 2012
      • 148

      #17
      Re: Blurry Barcodes on Plastic

      First off... maybe calling it Blurry is inaccurate, more like faded... I guess a faded barcode looks blurry *shrug*
      So, for the most part, the 4&8 series are working well so long as we use heavy 1 paper type.


      So, I'm attaching an image to show what's going on with this 364e. Not an image of the barcodes (HIPAA), but did a copy of a meter page on the arm band media.
      The top is what comes out of a 364e normally (different machine), the bottom is what I'm getting out of this new 364e. Both devices have the exact same settings as far as I can tell.
      To be clear, not all 4&8 series are having this issue, but enough ARE that it's a concern.


      I'm honestly wondering if there was a bad developer or toner batch that might be causing this.Armbands.jpg

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22930

        #18
        Re: Blurry Barcodes on Plastic

        I think you can safely rule out developer, toner, consumables ... the image defect only seems to appear on the plastic portion, yes?

        I would be interested to know if the latent image on the transfer belt is good. My bet is that it is a good latent image, and the defect is happening during second transfer. The heavy1 media setting increases 2nd transfer. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • L0rdC
          Technician
          • Feb 2021
          • 82

          #19
          Re: Blurry Barcodes on Plastic

          Originally posted by blackcat4866
          I think you can safely rule out developer, toner, consumables ... the image defect only seems to appear on the plastic portion, yes?

          I would be interested to know if the latent image on the transfer belt is good. My bet is that it is a good latent image, and the defect is happening during second transfer. The heavy1 media setting increases 2nd transfer. =^..^=
          I agree with you, it doesn't seem like a fusing problem, if that part doesn't fuse, it would stay on the fuser roller and repeat it later, it seems to be a secondary transfer problem, I would try to interrupt the print and look at the transfer belt later turn the page to see if the image continues there

          Comment

          • Madnhain
            Trusted Tech

            100+ Posts
            • Dec 2012
            • 148

            #20
            Re: Blurry Barcodes on Plastic

            Yes, it has a good latent image on the ITB.
            I hadn't considered the 2nd transfer, this is a very low click unit and the 2nd transfers are pretty darn durable. I'll check voltages and maybe throw a new one in there to see what happens.

            As always, The Keyop and I thank you all for your wisdom!

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930

              #21
              Re: Blurry Barcodes on Plastic

              Are you out there, mojorolla? Is there a way of separately increasing 2nd transfer, like it does with the media setting? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Albonline
                Service Manager

                1,000+ Posts
                • Sep 2008
                • 1132

                #22
                Re: Blurry Barcodes on Plastic

                Originally posted by blackcat4866
                Are you out there, mojorolla? Is there a way of separately increasing 2nd transfer, like it does with the media setting? =^..^=
                you are asking for trouble if you increase just 2nd xfer, the latent image is used as lube for belt cleaning blade.

                Comment

                • Albonline
                  Service Manager

                  1,000+ Posts
                  • Sep 2008
                  • 1132

                  #23
                  Re: Blurry Barcodes on Plastic

                  Originally posted by Madnhain
                  First off... maybe calling it Blurry is inaccurate, more like faded... I guess a faded barcode looks blurry *shrug*
                  So, for the most part, the 4&8 series are working well so long as we use heavy 1 paper type.


                  So, I'm attaching an image to show what's going on with this 364e. Not an image of the barcodes (HIPAA), but did a copy of a meter page on the arm band media.
                  The top is what comes out of a 364e normally (different machine), the bottom is what I'm getting out of this new 364e. Both devices have the exact same settings as far as I can tell.
                  To be clear, not all 4&8 series are having this issue, but enough ARE that it's a concern.


                  I'm honestly wondering if there was a bad developer or toner batch that might be causing this.[ATTACH=CONFIG]54587[/ATTACH]

                  looking at the image i see what was at one time referred to as ac blowout in the plastic area. how to combat it in these series? no clue, (you may try setting to a lighter stock) but you say some units of the same series do not have this problem? I would go back to basics in this case. do a full print quality adjustment series on one that's having the issue.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7911

                    #24
                    Re: Blurry Barcodes on Plastic

                    Originally posted by blackcat4866
                    Are you out there, mojorolla? Is there a way of separately increasing 2nd transfer, like it does with the media setting? =^..^=
                    I don't have documentation handy but second transfer can be manipulated in service mode. Another question is should it be increased and by how much.
                    I think you reached for dealer with great reputation but was answered from direct with great reputation
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Crowfeather
                      Printer firmware is !&$!

                      100+ Posts
                      • Mar 2021
                      • 127

                      #25
                      Re: Blurry Barcodes on Plastic

                      I would have thought if you are upping the fuser temperature as a matter of course you should decrease the toner density to avoid blurring, as this will allow the higher temperature to be maintained more consistently across the print.

                      Comment

                      • Madnhain
                        Trusted Tech

                        100+ Posts
                        • Dec 2012
                        • 148

                        #26
                        Re: Blurry Barcodes on Plastic

                        +10 Points for L0rdC!
                        Originally posted by L0rdC
                        it seems to be a secondary transfer problem
                        Alright guys, sorry for the delay... It's update time.

                        2nd xfer was the culprit. This is a very low click device and I've never had issues with the transfer rollers on these, So I immediately ruled it out as a possibility because these never go bad (for me anyway).

                        I swapped the transfer roller out for a new one and the problem was resolved. Thank you all for your input!
                        This stupid thing is in a secure part of the facility (psych ward) and is a pain in the butt to get to and I had to make FAR too many trips in there to troubleshoot this thing... all for a stupid transfer roller.

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4524

                          #27
                          Re: Blurry Barcodes on Plastic

                          Originally posted by Madnhain
                          +10 Points for L0rdC!


                          Alright guys, sorry for the delay... It's update time.

                          2nd xfer was the culprit. This is a very low click device and I've never had issues with the transfer rollers on these, So I immediately ruled it out as a possibility because these never go bad (for me anyway).

                          I swapped the transfer roller out for a new one and the problem was resolved. Thank you all for your input!
                          This stupid thing is in a secure part of the facility (psych ward) and is a pain in the butt to get to and I had to make FAR too many trips in there to troubleshoot this thing... all for a stupid transfer roller.
                          Thanks for taking the time to update!

                          If this went on much longer you may of ended up a permanent "psych ward" resident

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