konica minolta bizhub 360i 2204 code

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #1

    konica minolta bizhub 360i 2204 code

    its werid the i series didnt throw a code.. customer states the copier is jamming.. which yesterday I could not make it do
    today it goes into a error has occured will be cleared situation then shows jam so the customer was right.. sort of

    the code states its a 2204 which is a waste toner box malfuction.. anyone else have this happen and does a new fresh
    waste toner box fix this? its just weird that it does not show a code automatically and you have to really get into the
    codes to find this thoughts? thanks a millioin


    brent
  • davidmtupper
    Trusted Tech

    250+ Posts
    • Jul 2021
    • 326

    #2
    Re: konica minolta bizhub 360i 2204 code

    Some of the i series have a split WTB, you replace the lower half, the upper is more like the hopper. It needs to be set correctly and some did not line up correctly. We have also seen where a clogged transfer belt waste toner section can throw a code causing a reboot loop, check that as well.

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    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5459

      #3
      Re: konica minolta bizhub 360i 2204 code

      Originally posted by brent
      its werid the i series didnt throw a code.. customer states the copier is jamming.. which yesterday I could not make it do
      today it goes into a error has occured will be cleared situation then shows jam so the customer was right.. sort of

      the code states its a 2204 which is a waste toner box malfuction.. anyone else have this happen and does a new fresh
      waste toner box fix this? its just weird that it does not show a code automatically and you have to really get into the
      codes to find this thoughts? thanks a millioin


      brent
      It resets the code automatically. Set rank B codes not to reset the machine. Set [Internal error. Auto cancel] to NO. Then the machine will code out and stop. Opening and closing the front door will then reset the code.
      Whatever

      Comment

      • Woxner
        Senior Tech

        500+ Posts
        • Jul 2011
        • 829

        #4
        Re: konica minolta bizhub 360i 2204 code

        there is a bulletin if not mistaken. all you need to do is bend the spring to get more pressure on the lever. 100% fix. it sometimes does dot pop back. its the one on the left by the grey waste bottle

        Comment

        • KMFLT3CH
          Trusted Tech

          100+ Posts
          • May 2017
          • 209

          #5
          Re: konica minolta bizhub 360i 2204 code

          That code is related to the arm on the bottom left where the box goes not returning fast enough. Extra turn on its return spring will cure it, had a few of these in the field myself.

          Comment

          • mattcoop11
            Technician
            • Jun 2015
            • 12

            #6

            Comment

            • Ziggy
              Senior Tech

              Site Contributor
              VIP Subscriber
              500+ Posts
              • Feb 2018
              • 684

              #7
              Re: konica minolta bizhub 360i 2204 code

              C2204 occurs from waste toner installation error.
              Known Error
              ID: KBA00053706
              Related Products:bizhub C250i,bizhub C300i,bizhub C360i,bizhub C450i,bizhub C550i,bizhub C650i,MFX-C2595i,MFX-C3095i,MFX-C3695i,MFX-C4595i,MFX-C5595i,MFX-C6595i
              Related Options:


              Error
              C2204 occurs when installing a new waste toner unit..

              Root Cause
              The force of the screw recoil spring is causing the leaver shaft to raise and bind. Refer to image below.




              Workaround/Fix
              Replace lever (p/n AA2J369201). Refer to image below.




              Technical Notes
              The new style lever was installed September 2019 in the following models with the serial number range listed below.
              bizhub C360i - AA2J011005686 and onward
              bizhub C300i - AA2K011005198 and onward
              bizhub C250i - AA2M011002843 and onward



              Comment

              • Ziggy
                Senior Tech

                Site Contributor
                VIP Subscriber
                500+ Posts
                • Feb 2018
                • 684

                #8
                Re: konica minolta bizhub 360i 2204 code

                Extended boot up time or possible C-2204 service code
                Problem Solution
                ID: KBA00052513
                Related Products:bizhub C250i,bizhub C300i,bizhub C360i,MFX-C2595i,MFX-C3095i,MFX-C3695i
                Related Options:


                Problem
                Extended boot up time or possible C-2204 service code.

                Solution
                CAUSE: Poor connector connection

                SOLUTION: The following connector is a new style lock connector it is located just under the expansion control board located in the back of the machine on the top right see image below Expansion Control board is #1 in image, Connector is shown in the image 2.

                Image 1



                Image 2

                Comment

                • avecosat
                  Trusted Tech

                  250+ Posts
                  • Jun 2012
                  • 303

                  #9
                  Re: konica minolta bizhub 360i 2204 code

                  I tried all the solutions and in the end it was solved by changing upper waste section

                  Comment

                  • brent
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Nov 2008
                    • 1208

                    #10
                    Re: konica minolta bizhub 360i 2204 code

                    so as it turns out.. we replaced the upper and lower toner waste tanks. helped for a day.
                    but had to replace the spring in the machine itself lower left side. I guess blocking it open or shut didn't help
                    there is 2 gears with an actuator that opens and closes the sensor. so to speak. does it do that to regulate the
                    waste toner box springs? anyways it seems to be working the spring was so weak it wouldn't let the actuator function
                    coding out.. so we will see.. thank you all for your help

                    brent

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