Hide counter button on Bizhub 8 Series
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A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Hide counter button on Bizhub 8 Series
I believe the OP. I've had crazier requests from customer's. Now if they were asking how to change the counter that's a different story....
It looks like the customer wants a simple screen. Should be able to get just copy & scan on the screen but small counter tab will always be on top. It's so small and hardly noticeable.Comment
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Re: Hide counter button on Bizhub 8 Series
the craziest request i have had in a decade is he wanted me to show him how to do 2 sided OHP so he only needs half as much.
i just stared at him for an uncomfortable amount of time like a deer in headlights and then it hit him why that may not be ideal.
also, just set the screen to copy or scan by default instead of main menu.
out of sight out of mind.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: Hide counter button on Bizhub 8 Series
the craziest request i have had in a decade is he wanted me to show him how to do 2 sided OHP so he only needs half as much.
i just stared at him for an uncomfortable amount of time like a deer in headlights and then it hit him why that may not be ideal.
also, just set the screen to copy or scan by default instead of main menu.
out of sight out of mind.
And the morw you think into it, the more you understand it even though you know they're stupid as fuckComment
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Re: Hide counter button on Bizhub 8 Series
I had a Lexmark customer once ... it was a $1999 special. The salesman did not want to be bothered with delivering it, so I got the pleasure. After setting up the driver & scanning, I did a demo. She wanted to know what every button did, in detail.
Now I've worked on a lot of machines over the years, but I think that you can understand that, there is no way to know every feature on every model of 8 brands of equipment. When I did not have satisfactory explanations of some of the buttons, she tells me she wants this button moved over here, that button moved over there, this one smaller, this one larger, this one gone ...
Naturally Lexmark writes unique firmware for enterprise customers, but it's certainly not anything that I can do, and certainly not for free on a $2K machine. Her response was that her husband writes firmware, and he does this all the time. He should have no problem doing it on the Lexmark then. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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