Bizhub C224 Online registration and Firmare Update issues

[Jadel Labradoodle251]

Re: Bizhub C224 Online registration and Firmare Update issues

I actually just changed the IP address and it worked, suprised myself tbh, its actually now saying on the printer screen "Operating remotely Please do not turn the power off" I was also able to log into admin mode on the remote screen. It asked me to set up SSL for "secure reason" but eh since its a printer thats only being used by myself then I guess it should be alr. I wonder if there will be qn option for the "web browser on the printer itself now.

The app now works too !, I also download Cameleon, its one of those browsers that has the bypass option so I managed to get back onto the website. So it does turn out that changing the IP can sometimes solve the issue aswell. BYW I tried uploading images on here and it gave up an error, is there a problem with the server here ? it keeps saying "upload of file failed", I wonder if my photo was either too big or smt like that 😂

[rrrohan]

Re: Bizhub C224 Online registration and Firmare Update issues

It asked me to set up SSL for "secure reason"

yeah its not needed.

[Jadel Labradoodle251]

Re: Bizhub C224 Online registration and Firmare Update issues

yeah its not needed.

Alright, have you any clue why the remote panel that looks thesame as the printers' main screen refuses to start?, this is the pretty much last thing I would like to see if its possible to work, I figured out I don't have any tokens for the web browser so at least I maybe could get this last thing sorted ? . I tried starting it through Utility>Remote Panel>"Can't start remote Panel", web version gives pretty much same wording with no error code. I changed the default port by 1 number in an attempt to try and hope it might be a bad port however she it still seems to not have helped. Any possible reasons why it doesn't want to kick in on both? (should look something like the pic below)

[techsxge]

Re: Bizhub C224 Online registration and Firmare Update issues

You need to create a SSL certificate for this:

1. Create a Self Signed Certificate in Security Settings
2. Under Network Settings, you need to set Remote Panel Settings for Server "On".
3. Visit the Remote Panel using this address: https://[device IP address]:50443/panel/top.html

[Jadel Labradoodle251]

Re: Bizhub C224 Online registration and Firmare Update issues

You need to create a SSL certificate for this:

1. Create a Self Signed Certificate in Security Settings
2. Under Network Settings, you need to set Remote Panel Settings for Server "On".
3. Visit the Remote Panel using this address: https://[device IP address]:50443/panel/top.html

I actually have all that done and its still not working, I made an ssl certificate however there isn't any version to tick the box like there should be. Underneath there should be 4 boxes that you can tick off and I don't have that.

[emujo2]

Re: Bizhub C224 Online registration and Firmare Update issues

yeah you will not see those choices on this old box..Remote panel needs the CE password enabled along with SSL and the remote panel sever settings ON..The web address will be
HTTPS://XXX.XXX.XXX.XXX:50443/panel/top.html. This is assuming the non e model supports this feature. I don't have one to look at so I can't verify. E

[Jadel Labradoodle251]

Re: Bizhub C224 Online registration and Firmare Update issues

yeah you will not see those choices on this old box..Remote panel needs the CE password enabled along with SSL and the remote panel sever settings ON..The web address will be
HTTPS://XXX.XXX.XXX.XXX:50443/panel/top.html. This is assuming the non e model supports this feature. I don't have one to look at so I can't verify. E

It definitely should work, I will check it out more tomorrow. There is a "remote access" option and even after pressing "start" it just gives the can't connect or something like that with no error code, same online, I will send pictures tomorrow, any clue why this is the case then?, if everything is set correctly lol

[techsxge]

Re: Bizhub C224 Online registration and Firmare Update issues

I actually have all that done and its still not working, I made an ssl certificate however there isn't any version to tick the box like there should be. Underneath there should be 4 boxes that you can tick off and I don't have that.

No need for that. But i am quite sure that you need to have the gateway and dns server to be configured.
However, you'Ve had just a few weird problems with the machine by now. Might be worth to update firmware and install new moviedata.

[tsbservice]

Re: Bizhub C224 Online registration and Firmare Update issues

Are you enduser as this is techs forum?

[Jadel Labradoodle251]

Re: Bizhub C224 Online registration and Firmare Update issues

Are you enduser as this is techs forum?

Not really, I am a Windows 11 insider (previously 10 aswell), work on repairing laptops, pcs, sometimes mobiles aswell. I usually stick with Pcs and Laptops for majority of the time. I plan to turn an older pc into a print server since why, I have 7 of the same brand Pcs with same specs. Short answer, no, I'm not an end user 😁

[blackcat4866]

Re: Bizhub C224 Online registration and Firmare Update issues

For future reference, Copytechnet limits attachment size to 1MB in the thread. Current cellphones produce much larger photos. You can do two things:
1) you can email the photo to yourself. The phone will offer you an option to send a Small, Medium, or Large file size. Small works best.
2) you can reduce the resolution on the phone camera. Since I post quite a lot of my photos here, it's just easier to produce smaller file sizes. I can't tell the difference in image quality until it's enlarged 800%, and you can't do that in Copytechnet.
=^..^=

[Jadel Labradoodle251]

Re: Bizhub C224 Online registration and Firmare Update issues

For future reference, Copytechnet limits attachment size to 1MB in the thread. Current cellphones produce much larger photos. You can do two things:
1) you can email the photo to yourself. The phone will offer you an option to send a Small, Medium, or Large file size. Small works best.
2) you can reduce the resolution on the phone camera. Since I post quite a lot of my photos here, it's just easier to produce smaller file sizes. I can't tell the difference in image quality until it's enlarged 800%, and you can't do that in Copytechnet.
=^..^=

Alrighty, good news is I managed to get that remote panel screen thing working. Worse thing is on Android it doesn't work, I'm wondering if my device is too new...even though they have added support for Android 13 (the printer might not have been configured for Android 9 which I'm on since its still on stock firmware), should I update the firmware by myself or give the MJ Flood a call since their name is also on the printer.

[emujo2]

Re: Bizhub C224 Online registration and Firmare Update issues

I think you have confused "remote panel"..

1. Remote panel server--allows connection through PSWC to display what the walk up user sees and allow remote operation of the LDC control panel ( this option will not be displayed if SSl and CE password are not enabled)
2. Remote panel client--This allows remote operation of the control panel from someone not on your local network, requires an app running to work with the machines (never seen it used)
3. page scope mobile remote panel-- similar to Remote panel server, but android based app. Requires phone to be on the same subnet as the machine. E

[Jadel Labradoodle251]

Re: Bizhub C224 Online registration and Firmare Update issues

I think you have confused "remote panel"..

1. Remote panel server--allows connection through PSWC to display what the walk up user sees and allow remote operation of the LDC control panel ( this option will not be displayed if SSl and CE password are not enabled)
2. Remote panel client--This allows remote operation of the control panel from someone not on your local network, requires an app running to work with the machines (never seen it used)
3. page scope mobile remote panel-- similar to Remote panel server, but android based app. Requires phone to be on the same subnet as the machine. E

Well my phone is on the same sub-net as the printer. What baffles me is the fact the the Bizhub RA doesn't want to connect with my printer but my laptop connects fine from the online website. The Bizhub RA found the Printer automatically but never manages to add it, stating the please ensure printer is on the same network as my phone. I haven't tried it from the now discontinued pagescope mobile but if it works then I guess it could mean my phone it too new and the printers firmware isn't able to recognize it. I have an older Samsung tablet, I will try and see if the Bizhub RA works on that, if it does then maybe my C224 needs a firmware update.

[emujo2]

Re: Bizhub C224 Online registration and Firmare Update issues

No..Bizhub RA is the tool you want..It's been a while and your more detailed post jogged my memory. The C224 is supported..