BizHub C224e scan to SMB2 network share

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  • fsck
    Junior Member
    • Nov 2022
    • 3

    #1

    BizHub C224e scan to SMB2 network share

    I'm having a problem scanning to a network share. As it seems the machine doesn't support SMB2 or newer when connecting to network shares?

    These are versions of FW:
    Code:
    [TABLE="class: data-table-noline"]
    [TR]
    [TD="class: td-indent1"]MFP Card Version[/TD]
    [TD]A5C10Y0-F000-GDF-M1-990[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller BOOT Program[/TD]
    [TD]A5C10Y0-1E00-G00-04(00)[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller Linux Base[/TD]
    [TD]Linux-2.6.26.8-rt16[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller Kernel Program[/TD]
    [TD]A5C10Y0-1C00-GC1-76[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller SubSet[/TD]
    [TD]A5C10Y0-1F00-G00-M6(00)[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller[/TD]
    [TD]A5C10Y0-0100-GDF-M1(00)[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Operation Panel Message Data[/TD]
    [TD]A5C10Y0-8100-GCE-M1-990[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Fax Board Controller1[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Fax Board Controller2[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Fax Board Controller3[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Fax Board Controller4[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Engine Parameter[/TD]
    [TD]A5C10Y0-0054-G00-01[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Engine BOOT[/TD]
    [TD]A5C10Y0-0055-G00-00[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Scanner[/TD]
    [TD]A5C10Y0-0023-G00-33[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Printer[/TD]
    [TD]A5C10Y0-0050-GC2-31[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]ADF[/TD]
    [TD]A3CF0Y0-0024-G00-16[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Finisher[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]RU[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]ZU[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Panel CPU[/TD]
    [TD]A55V0Y0-8900-G60-00[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]DSC1[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]DSC2[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"][/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Loadable Device Driver1[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Loadable Device Driver2[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]SD[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Voice Data[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Movie Data[/TD]
    [TD]A5C10Y0-C000-G00-30[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Dictionary Data[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]OCR Library[/TD]
    [TD][/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]Panel Sound Data[/TD]
    [TD]A5C10Y0-C200-G00-00[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller Thread Image Parameter[/TD]
    [TD]A5C10Y0-8B10-G00-01[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller PIC Image Parameter[/TD]
    [TD]A5C10Y0-8A10-GC0-06[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller System[/TD]
    [TD]A5C10Y0-1000-GDF-M1(00)[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller Print Controller[/TD]
    [TD]A5C10Y0-3000-GCY-44[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller Print Controller Font[/TD]
    [TD]A5C10Y0-3F00-GCD-40[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller Print Controller Demo Page[/TD]
    [TD]A5C10Y0-3E00-G00-81[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller MIO[/TD]
    [TD]A5C10Y0-5000-G10-W8(00)[/TD]
    [/TR]
    [TR]
    [TD="class: td-indent1"]MFP Controller PIC[/TD]
    [TD]A5C10Y0-8200-GD6-B2[/TD]
    [/TR]
    [/TABLE]
    Do I need a firmware upgrade or any other setting turned on to allow printer SMB2 use with scanning? The only client settings I see for authentication are NTLMv1/v2 and Kerberos. Nothing about SMB1/2/3 with client settings only as server, which doesn't solve anything. Scanner is still unable to send scanned documents to a network share
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4524

    #2
    Re: BizHub C224e scan to SMB2 network share

    SMB Support for the following models.
    • bizhub 4/4e series machines support up to SMB 2.0 for printing and scanning.


    There is newer F/W that came out 4/22. GDT-M1

    I'm sure if you make a small donation to this website someone will send it to you. Or there is a member here who will sell it to you if you don't want to become a member and reap all the benefits offered on this forum.

    Comment

    • techsxge
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2022
      • 660

      #3
      Re: BizHub C224e scan to SMB2 network share

      Originally posted by copyman
      SMB Support for the following models.
      • bizhub 4/4e series machines support up to SMB 2.0 for printing and scanning.


      There is newer F/W that came out 4/22. GDT-M1

      I'm sure if you make a small donation to this website someone will send it to you. Or there is a member here who will sell it to you if you don't want to become a member and reap all the benefits offered on this forum.
      lol thats weird. My Dealer portal only shows GDR-M1 and GDS-M1 03/2022. Is this special firmware you are talking about or is my dealer portal bugged

      Comment

      • and
        Technician

        50+ Posts
        • Oct 2011
        • 93

        #4
        Re: BizHub C224e scan to SMB2 network share

        GDF-M1 support SMB 2.0

        Comment

        • fsck
          Junior Member
          • Nov 2022
          • 3

          #5
          Re: BizHub C224e scan to SMB2 network share

          Originally posted by and
          GDF-M1 support SMB 2.0
          Our dealer said the same but no it doesn't. I can't find it in the menus and it will not scan to network folder which has SMB1 disabled. Scans to folder with SMB1 disabled are failing.

          Comment

          • techsxge
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2022
            • 660

            #6
            Re: BizHub C224e scan to SMB2 network share

            Originally posted by fsck
            Our dealer said the same but no it doesn't. I can't find it in the menus and it will not scan to network folder which has SMB1 disabled. Scans to folder with SMB1 disabled are failing.
            TIB:Bild_2022-11-16_144327186.jpg

            Comment

            • fsck
              Junior Member
              • Nov 2022
              • 3

              #7
              Re: BizHub C224e scan to SMB2 network share

              Originally posted by techsxge
              TIB:[ATTACH=CONFIG]55459[/ATTACH]

              Could you please elaborate with me on how to set DipSW accordingly?

              Comment

              • techsxge
                Senior Tech

                Site Contributor
                500+ Posts
                • Jan 2022
                • 660

                #8
                Re: BizHub C224e scan to SMB2 network share

                Originally posted by fsck
                Could you please elaborate with me on how to set DipSW accordingly?
                contributing a small donation to this forum might unlock further help and information

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4524

                  #9
                  Re: BizHub C224e scan to SMB2 network share

                  A small donation is not much to ask considering all the expert advice here. You have already received a lot of free advice for FREE! No one here gets paid, the "small" donations help keep this site online.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7910

                    #10
                    Re: BizHub C224e scan to SMB2 network share

                    Originally posted by copyman
                    A small donation is not much to ask considering all the expert advice here. You have already received a lot of free advice for FREE! No one here gets paid, the "small" donations help keep this site online.
                    Agree. Most of the time I don't mind sharing with fellow tech but being a Contributor definitely helps as we all have received great advices and tips from another techs here.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • rrrohan
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2011
                      • 1977

                      #11
                      Re: BizHub C224e scan to SMB2 network share

                      What error do you get when scanning smb2

                      Did u turn smb1 on at pc and then scanning worked?




                      What fuction version are you running

                      Comment

                      • Reed
                        Senior Tech

                        Site Contributor
                        100+ Posts
                        • Feb 2011
                        • 249

                        #12
                        Re: BizHub C224e scan to SMB2 network share

                        If you are having trouble getting a current firmware, you can always use an ftp program to scan to the network share.

                        Comment

                        • cayyell
                          Technician

                          Site Contributor
                          50+ Posts
                          • Feb 2013
                          • 82

                          #13
                          Re: BizHub C224e scan to SMB2 network share

                          I can confirm that your current firmware will works for SMB 2.0

                          but you will need to change it to function 7 in order for the SMB 2.0 to work. u may google it, there are some youtube out there.

                          Comment

                          • femaster
                            Service Manager

                            1,000+ Posts
                            • May 2011
                            • 1458

                            #14
                            Re: BizHub C224e scan to SMB2 network share

                            If function version 7 is the key to your issue, change switch 25 to hex 60 which will enable function version 7.
                            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5735

                              #15
                              Re: BizHub C224e scan to SMB2 network share

                              here ya go, i always just change bit sw 219 to lock in smb2.0 and ntlm to 1/2 or 2
                              Attached Files
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

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