c4050i trouble c40c3 and 6102

[zoool]

hi. i have some trouble with c4050i. on start up i have 40c3 and after a while i have 6102. cannot enter to serwice mode. cannot make trouble reset. i have a menu of TR but not working and cannot get to service from trouble reset. i think it can be a cpu or a base board.....
any ideas?

[Synthohol]

Re: c4050i trouble c40c3 and 6102

run the gxx firmware first for possible diagnosis and or repair.

3.10.2 C40A2, C40A3, C40A4, C40A5, C40A6, C40C3, C40C5Contents

Trouble type	• C40A2: Mechanical controller PF communication data error• C40A3: Mechanical controller PF transmission timeout• C40A4: Mechanical controller PF communication pulse error• C40A5: QSPI communication clock switching error• C40A6: Mechanical controller ASIC communication error• C40C3: CTL PF transmission timeout 1• C40C5: CTL PF transmission timeout 2
Rank	C
Trouble detection condition	A CPU communication error is detected.
Trouble isolation	-
Relevant electrical parts	• CPU board (CPUB)• Base board (BASEB)

Procedure1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main powerswitch.2. Check CPUB for proper installation and correct as necessary.3. Rewrite the firmware.4. Replace CPUB.5. BASEB F15E and PTC2E conduction check6. Replace BASEB.

3.12.3 C6102Contents

Trouble type	C6102: Drive system home sensor malfunction
Rank	B
Trouble detection condition	• The scanner home sensor (PS21) is unable to detect the scanner located at its home position.• The scanner home sensor (PS21) is unable to detect a scanner even when the scanner motor (M9) has beendriven to move the scanner over the maximum travelling distance.• The scanner home sensor (PS21) detects the scanner when the scanner has moved the maximum travellingdistance from the position, at which it blocks the scanner home sensor (PS21).
Trouble isolation	Scanner

Relevant electrical parts

• Scanner home sensor (PS21)• Scanner motor (M9)• CPU board (CPUB)• Base board (BASEB)

Procedure1. Correct or change the scanner drive (pulley, gear, belt) if it is faulty.2. Correct the scanner motor set screw if loose.3. Adjust [Image Position: Leading Edge] and [Sub Scan Zoom Adj.].4. Check the connector between M9-BASEB CN9E for proper connection and correct as necessary.5. Check the connector between PS21-BASEB CN8E for proper connection and correct as necessary.6. Check CPUB for proper installation and correct as necessary.7. PS21 I/O check, sensor check• Control signal: BASEB CN8E-6 (ON)• Location of electrical component: 23-K8. M9 operation check• Control signal: BASEB CN9E-1 to 4• Location of electrical component: 22-K9. Replace CPUB.10. BASEB F10E or F16E conduction check.11. Replace BASEB

[tsbservice]

Re: c4050i trouble c40c3 and 6102

I bet my money on CPU board. Maybe before replacing it I would try reset tool.

[Ziggy]

Re: c4050i trouble c40c3 and 6102

hi. i have some trouble with c4050i. on start up i have 40c3 and after a while i have 6102. cannot enter to serwice mode. cannot make trouble reset. i have a menu of TR but not working and cannot get to service from trouble reset. i think it can be a cpu or a base board.....
any ideas?

Here's a long shot.
see attached

[tsbservice]

Re: c4050i trouble c40c3 and 6102

Here's a long shot.
see attached

Markks this is C4050i model here...