KONICA C257i Stuck at 25%

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  • Elmo
    Senior Tech

    Site Contributor
    500+ Posts
    • Feb 2010
    • 541

    #1

    KONICA C257i Stuck at 25%

    Hi All
    Could anyone possibly help me out with Recovery Firmware for C257i i have 1 stuck at 25% Loading

    Thanks In Advance
    Last edited by Elmo; 08-09-2023, 02:59 PM.
    I Used To Live To Fix Things Now i Fix Things To Live
  • Ziggy
    Senior Tech

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Feb 2018
    • 733

    #2
    Re: KONICA C257i Stuck at 25%

    would like to help but we don't have that model in US market

    Comment

    • Elmo
      Senior Tech

      Site Contributor
      500+ Posts
      • Feb 2010
      • 541

      #3
      Re: KONICA C257i Stuck at 25%

      Thanks
      It would seem to be the storage is at fault possibly corrupt if i try to update firmware i get MFP NG
      if connect ssd to a pc i can see the ssd but it is encrypted so i cannot initialise it
      is there any way to format it within the machine ?

      Firmware ACM10Y0-F000-G00-Q8
      Last edited by Elmo; 08-10-2023, 11:47 AM.
      I Used To Live To Fix Things Now i Fix Things To Live

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 8016

        #4
        Re: KONICA C257i Stuck at 25%

        Originally posted by Elmo
        Thanks
        It would seem to be the storage is at fault possibly corrupt if i try to update firmware i get MFP NG
        if connect ssd to a pc i can see the ssd but it is encrypted so i cannot initialise it
        is there any way to format it within the machine ?

        Firmware ACM10Y0-F000-G00-Q8
        No way unless you can get into service mode or boot machine completely.
        It's bad SSD more than likely. If you are lucky and have warranty claim garbage SSD to cheap ass KM.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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        • avecosat
          Trusted Tech

          250+ Posts
          • Jun 2012
          • 305

          #5
          Re: KONICA C257i Stuck at 25%

          Try the recovery firmware ACM10Y0-F000-GXX-16.exe

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