Bizhub C658 with FS-536 Inconsistent Finishing

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  • VolatileCoronaWire
    Junior Member

    Site Contributor
    • Dec 2022
    • 5
    #1

    Bizhub C658 with FS-536 Inconsistent Finishing

    We just delivered a C658 with FS-536 finisher (Staple and Hole Punch) to a client last week, and they are having a couple issues with finishing options.

    1. In the universal print driver (PCL), the hole punch option is grayed out, even though the machine knows there is a Punch unit installed (seen both in service mode and embedded web server). The Multi-Model PS-PPD driver works fine, but the they hate it.

    2. When stapling, the first copy will have a varying amount of pages misaligned, occasionally same with the second, but the rest of the stapled copies look fine. The issue is exaggerated when using both staple and punch functions. We tested this finisher with a C458 in our warehouse, and the finisher worked just fine. Then, we hook it up to the client's C658, and it is not functioning properly at all.

    We traded out both the finisher and the horizontal transport unit for different ones, and the issue persists. There are no error codes.

    The only plausible differences between the two environments that I can think of are:
    1. The floor may not be level
    2. Possible paper texture difference
    3. Something is wrong with the C658 main body

    Any thoughts?

    Thanks for your help.
    Tags: bizhub, finisher, fs-536, hole punch, stapling problem
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 8064
      #2
      Re: Bizhub C658 with FS-536 Inconsistent Finishing

      Don't use universal driver but PCL one which is separate from universal.
      Update the firmware and check finisher with your own paper(assuming it was working fine with it).
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23010
          #3
          Re: Bizhub C658 with FS-536 Inconsistent Finishing

          I'm assuming that your driver is installed on a MAC. If so, the PCL universal driver has limited functionality. I have had difficulty getting the driver to recognize the accessories. So for the purposes of functionality, try to convince them that they want the PS driver.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Tech09
              Trusted Tech

              Site Contributor
              100+ Posts
              • Apr 2020
              • 148
              #4
              Re: Bizhub C658 with FS-536 Inconsistent Finishing

              We also replace the two outer paddles with the longer middle paddle, A87GPP0X01
              Attached Files

                Comment

                • SAR
                  Trusted Tech

                  100+ Posts
                  • Jul 2009
                  • 206
                  #5
                  Re: Bizhub C658 with FS-536 Inconsistent Finishing

                  We had a weird print driver related issue with a C658 and FS-536 here.
                  The fix was to Clear All Data and do a logical format.
                  If you have a refurb copier, it could be screwed up from the previous owner.

                    Comment

                    • Albonline
                      Service Manager

                      1,000+ Posts
                      • Sep 2008
                      • 1154
                      #6
                      Re: Bizhub C658 with FS-536 Inconsistent Finishing

                      I'm not sure that finisher even goes on that model ?

                        Comment

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