Can Konica Minolta Printer Freeze?

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  • m_ridzon
    Technician
    • Jan 2023
    • 16

    #1

    Can Konica Minolta Printer Freeze?

    I'm just an end user and have a used good condition Konica Minolta C224e. The printer is in storage in a location where the temperatures will drop below freezing in the coming winter months. It will not be in use in those temperatures; it will just be powered off and dormant in storage. Will these temperatures harm the printer? Is there anything I should do to "winterize" it? I really like the printer and don't want it damaged.


    Thanks in advance!
  • ronny2502
    Technician

    Site Contributor
    50+ Posts
    • Mar 2020
    • 77

    #2

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929

      #3
      Re: Can Konica Minolta Printer Freeze?

      We stored MFP's outside in what we called the "hotbox". It was an unheated shipping container on the back lot. It got plenty cold in the winter, and blisteringly hot in the summer (especially with the doors closed). We used it for our graveyard. In the summer you could not stay in the hotbox for more than 15minutes, before you got light-headed. I don't know what the temperature was, and I don't think I want to know.

      Every part recovered from the hotbox came back out in just as good condition as it went in. That is to say the broken things were still broken, and the good parts were still good. Occasionally we would find condensation on the drums. Sometimes it could be cleaned off, sometimes it couldn't. Often the developer wasn't any good after a year in the box, but it wasn't going to be good anyway after sitting idle for a year.

      I suppose the best rule is the same one we used for deliveries: Let the machine acclimate in the office for as long as it was in the truck, up to 24 hours. Our delivery guys were smart enough to load the truck on the same morning as the delivery was to be made. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7910

        #4
        Re: Can Konica Minolta Printer Freeze?

        We had to install a lot of machines in cold winter in industrial warehouse. Temperature inside was at most 5-6 Celsius degrees. Interestingly all made install setup and tests running. I was impressed. It was so cold we had to take a break because fingers doesn't seem to hold a screwdriver after an hour or two.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36798

          #5
          Re: Can Konica Minolta Printer Freeze?

          Depending on their composition, prolonged storage at below freezing can affect toner and developer, especially if there is any moisture condensation. Models with heavy fusing rollers may need to be brought back to at least 65 F for an hour or more to prevent warm up errors.

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          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4524

            #6
            Re: Can Konica Minolta Printer Freeze?

            With these models being older now I would be more worried about the 3V backup battery going bad with machine off that long of time.

            Comment

            • m_ridzon
              Technician
              • Jan 2023
              • 16

              #7
              Re: Can Konica Minolta Printer Freeze?

              Originally posted by copyman
              With these models being older now I would be more worried about the 3V backup battery going bad with machine off that long of time.
              I'm not familiar enough to know what you are referring to. Is that just a small backup battery inside the machine? What damage would that create?

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36798

                #8
                Re: Can Konica Minolta Printer Freeze?

                Originally posted by m_ridzon
                I'm not familiar enough to know what you are referring to. Is that just a small backup battery inside the machine? What damage would that create?
                I would say about the same as on an older computer when the CMOS battery dies. Loss of all settings.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7910

                  #9
                  Re: Can Konica Minolta Printer Freeze?

                  Originally posted by copyman
                  With these models being older now I would be more worried about the 3V backup battery going bad with machine off that long of time.
                  Yeah I was thinking along same line.
                  To author - can't be precisely predicted but if backup battery fails you may have boat anchor worst case scenario or most likely will need experienced KM tech to change battery (tricky) or MFP board and make a lot of settings/restoration.
                  Those are pretty good machines with only 2 possible major problems - battery and developer depletion and maybe cold environment isn't ideal for preventing both.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • m_ridzon
                    Technician
                    • Jan 2023
                    • 16

                    #10
                    Re: Can Konica Minolta Printer Freeze?

                    Originally posted by tsbservice
                    Yeah I was thinking along same line.
                    To author - can't be precisely predicted but if backup battery fails you may have boat anchor worst case scenario or most likely will need experienced KM tech to change battery (tricky) or MFP board and make a lot of settings/restoration.
                    Those are pretty good machines with only 2 possible major problems - battery and developer depletion and maybe cold environment isn't ideal for preventing both.
                    Can I preemptively change the battery to avoid this problem? If I power it up, can I make a backup of the machine settings to thereby restore it later?

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7910

                      #11
                      Re: Can Konica Minolta Printer Freeze?

                      Originally posted by m_ridzon
                      Can I preemptively change the battery to avoid this problem? If I power it up, can I make a backup of the machine settings to thereby restore it later?
                      Yes and yes but not all settings can be backed. Users most but entire machine data is replicated between boards at regular intervals and you can't do that unless it asks for it.
                      Maybe it's better idea to remove MFP board (along with battery) from machine and store it in better condition(place) and even change battery as precaution but I'm not speaking from experience so take that with grain of salt.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 36798

                        #12
                        Re: Can Konica Minolta Printer Freeze?

                        Originally posted by m_ridzon
                        Can I preemptively change the battery to avoid this problem? If I power it up, can I make a backup of the machine settings to thereby restore it later?
                        The backup and restore by a qualified KM tech is the best option. Depending on how long it is going to be stored even a new battery could freeze to death.

                        Comment

                        • ronny2502
                          Technician

                          Site Contributor
                          50+ Posts
                          • Mar 2020
                          • 77

                          #13
                          Re: Can Konica Minolta Printer Freeze?

                          Hello,

                          the battery is not intended to be replaced, nevertheless it is surely possible.

                          The problem will be, that settings will be lost in case the battery is disconnected/empty.
                          That will lead to en error while booting.
                          In some cases (e.g. C-D363) you can select "recover data" and everything (most things) get fine again.

                          You can backup many things (customer settings, network, ...) but not everything.

                          Worst case I experienced with a "bizhub 454e" is, that machine "forgot" everything including serial number and any counters.
                          It was not possible to re-enter S/N and MFP-Board had to be replaced. Of course after that it started with factory defaults and had to be reconfigured completely.


                          PS: That's a good idea:

                          tsbservice: "Maybe it's better idea to remove MFP board (along with battery) from machine and store it in better condition(place)"


                          Ro
                          Last edited by ronny2502; 10-29-2023, 10:18 PM. Reason: added some information

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                          • m_ridzon
                            Technician
                            • Jan 2023
                            • 16

                            #14
                            Re: Can Konica Minolta Printer Freeze?

                            Under normal conditions, how would one know that the backup battery is near end of life? And how would they preemptively deal with it to avoid a mess?

                            Comment

                            • copyman
                              Owner / Technician

                              Site Contributor
                              2,500+ Posts
                              • Sep 2005
                              • 4524

                              #15
                              Re: Can Konica Minolta Printer Freeze?

                              Just to be clear, the MFP board has to be removed to desolder old battery and solder new. The "tricky" part tsb refers to is you have to solder new battery in first so you don't lose the settings (this is not easy). I would not recommend that end user remove the MFP board. Better off wrapping the machine with blankets and roll the dice that it will work next time powered up.

                              FYI, my shop drops well below freezing in winter time and never had any issues. I do always warm up shop & machines before powering them on. I would rather have machines in a cold enviroment then really hot where toner could turn into solid brick. Toner melting point keeps geting lower & lower to be "green" with saving energy.

                              When you are going to use machine again just make sure temp is 50+ degrees F before powering on.

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